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Okra and Molly Reviews Summary
Okra and Molly has garnered a strong reputation for delivering high-quality, visually appealing cakes that delight both pets and their owners. Customers frequently praise the reliability of timely deliveries and the engaging communication throughout the ordering process. However, some reviews highlight significant concerns regarding customer service, particularly in handling shipping issues and providing adequate support. Instances of late deliveries and lack of responsiveness have led to dissatisfaction among a subset of customers. Overall, while the company excels in product quality and customer satisfaction, enhancing their customer service approach would further solidify their positive standing.
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My pups turned 1 and they are spoiled. Ordered 2 cakes. They are so adorable and the dogs loved them. I would give 5 stat, but it would only let me pick 4. Wish I could post the pictures
Cute cake took him a minute to figure things out. We will be ordering again for Baxter's next birthday.
I was so frustrated (mostly at myself) trying to find a pup cake in time for my sweet Yuki and boy did Okra and Molly pull through and exceed expectations! Will be using again for sure
First off, the cake was extremely safely packaged, which was much appreciated as I feared how it'd do in transport. The candles are soo worth it! It adds for the perfect touch. Not only was the cake itself gorgeously designed, but it smelt amazing! My 2 year old boy definitely had the best birthday possible thanks to Okra & Molly! Will definitely be ordering again for his next birthday!
My Sophie girl absolutely loved her birthday cake! We chose the Pawmosaic cake in peanut butter pumpkin. I will definitely be ordering again!
Okra & Molly's cakes rock! We have now ordered 2 and both times the pups LOVED them! The shipping was fast and their customer service is great! As soon as they knew they were out of the flavor that I had originally ordered, they contacted me right away to resolve the problem. I refer all my pup friends to them! Thanks Okra & Molly!
A huge shout out to all involved making Molly's golden birthday as golden as she is! Her little golden cake was absolutely perfect and amazing details, just as requested. She loved her piece she ate, so fresh; no wonder she begged for more! I highly recommend to anyone with a fur baby! You will not be disappointed. My daughter posted to her Instagram page, tagging Okra and Molly.
Thank you again!
I been getting my pup cakes from okra & Molly for 3 years now never been disappointed & my pup & her pup cousins love the cakes & treats.
I was pleased the cake came on time, but definitely unhappy with the color scheme. They do not give you any color option for the actual decor part of the cake. I have a girl dog and the cake came with brown paw prints on it...
Sadly I will not be ordering again for that reason. Unless I can the choose the colors of the cake I am already paying a lot for it doesn't seem to be worth it.
Molly and Okra's cakes are beautiful and, based on my experience, tasty, as evidenced by the way my dog devoured his. They are well packaged for safe shipping.
First, im a English as an second language so might be little hard to explain but I'll try my best. Even though I wrote about a review is to let people know they are not professional. I paid extera for earlier delivery but I didnt get it on the day I wanted it but that was fine with me because I might have been ordered too late. I dont know my dog's age exactly so I wanted to celebrate for our 12th being to gather. So I ordered a cake and a edible candle but edible candle didnt came. You all know when its celebration you'll want a candle, but I tried to understood but when I emailed to them and got reply, I DO NOT THINK SO. They were saying it might have been out of order or shipper must forgotten, and wanted me to double check and let them know they can refund me the candle price. I double checked and there was no candle so I replied them back and I never got anymore response and just got my two dollars back. How funny is this situation. I dont think I would never order it from here now on.
Hey AR, the packers forgot to include the candle, or we were out because yes, your order was very last minute. You paid 2$ for the candle so we refunded you 2$. Sorry you're so disappointed with your refund.
I've ordered cakes from okra and Molly for two years now! And I've been happy every time. My dogs love their cakes! And eat every bite! It's always a delight ordering from you guys! The cakes always arrive beautifully and on time!
I order a cake 3 weeks in advance and it got delivered a day late and i had to delay my dog 1st birthday a day late
It is suggested several times on the site that you do not set the delivery date for the actual day you need the cake. While O&M will always get your cake out on time, planning a party for the day you expect the cake to arrive is a very bad gamble, because shippers are not as reliable as we are.
I've been ordering these cakes, treats, and their toys for a few years now for my 3 dogs. They are amazing and it's super easy to order them. Most recently, I ordered a custom cake with our 2 year old golden doodles face on it. It was so incredibly beautiful! Our dogs LOVE these cakes and treats and know when they arrive. They know it's "birthday cake!" I truly can't say enough great things about this company! Thank you Okra and Molly!
All I can say is this company is amazing and wonderful and everything is straight forward and is exactly as described! I ordered on a Tuesday night for it to arrive on Friday and it came right on time! Super quick shipping, and the added birthday hat was so cute! My rescue pup LOVED the peanut butter pumpkin cake, it was gone in the blink of an eye! Can't say thank you enough for all you do!
I got my rescue dog Jericho a "gotcha day" cake and he absolutely loved it! We cut it into pieces so he could enjoy it over a couple days and he gobbled up the whole thing
These are lovely pics, thank you.
Had the PERFECT cake for my baby girl's 4th birthday! It came right on time, looked just like the picture, and was exactly what I asked for. My pups had a ball devouring it. Best of all, it digested very well and neither of them got tummy aches. Thank you so much for everything! Will be back for my other dog's birthday in February!
I was a little skeptical at first but once we received my big girl's cake and it was perfect, I was relieved! My rescue pup felt so special and I can't say thanks enough!
We received our pups 2 birthday cakes in PERFECT condition, and absolutely stunning! Our babies devoured their cakes and couldn't stop licking the wrapper! Living in south Florida I thought for sure they'd arrive damaged or melted from the heat, BUT it was completely opposite! The were perfect! Will be purchasing every future pup cake from here! Our FAVORITE doggy bakery ever!
From the business
We're a dog cake bakery providing holiday, birthday, and adoptiversary cakes to owners who want to celebrate with their best friend. Also includes dog toys.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
For those that want to choose their own colors scheme, there is the Color Your Own Cake option. There are also reference pics on each cake page to give you insight into what your cake may look like, and carob brown is one of them(ps, doggies think it's yummy).