Such helpful people and prices I can really go for. Best is that it's effective and delivery is fantastic!
Appreciate so much that I can now get quality pet medications at low prices. Keep providing fast deliver and promotional discount!
Never thought I'd save so much on pet medications but I did with okpet. Great coupon discounts and superb customer service!
I enjoy ordering from this company, not only does their representative make you feel secure but i get to save so much with my pet's medication.
Haven't encountered any problems so far, fast delivery and excellent customer service!
Service and pricing is awesome! Helpful customer service!
Product took much longer to deliver than PetMeds. I ordered Frontline Plus and the drops were like water, not at all like the ones I've purchased at Pet Stores or PetMeds. They definitely didn't work. Dogs and cats appeared to have more fleas than before I applied their product. Do not recommend this company to anyone.
OKPet.com is a Canadian company and is basically an intermediary that orders your product AFTER you have placed the order. I learned this directly from a customer service representative when I called to see if I could get a tracking number for my order. They would NOT give me the tracking number. They do not consider the product late until 3 weeks have elapsed. I'm afraid the product is coming from China and will not be authentic.
Well, just like everybody else has said, been waiting way too long ( 2 weeks so far) for a box of advantage. I buy stuff off ebay from china and get it way faster! My poor dogs are suffering. DO NOT ORDER FROM THIS SITE!
Worst service, takes forever, They charge delivery but the use regular mail that needs to go through customs. So nothing is guaranteed. Finally they use a brand name but ship generics. Not satisfied at all!
I ordered Frontline Plus 6 applications for $59.00. This is false advertising. They sent me something in another package that resembles Frontline but it is NOT Frontline. I'm going to report them to Frontline. I'm sure Frontline doesn't want counterfeits of their products being sold in the U.S. I assumed I was buying a U.S. product from a U.S. company. These people should be shut down.
I normally do not write reviews, and in general am an easy going person that doesn't get upset over little things, but this is really overboard! I ordered frontline for my dog exactly a month ago from today, and I still have not received it! Seriously? I called them several times, and they've been saying that it got held at customs, and that I should receive it soon. Today they said that if I do not receive it in two days, they will reship it. Finally I asked for my money to be refunded. Interesting how long this will take now?! I will not order anything from this company ever again! I do not recommend this to anyone! I asked what could they do to make up for this long waiting period? All they offered was to reship the ordered item. Are you kidding me? That's the best you can do after the customer waited for the purchased item the whole month and still haven't received it? There are no words for this kind of customer service!
All of the above! Ordered Advantage flea product a month ago. When it didn't arrive on time I called and was told because of the BAD weather the shipping company was backed up and deliveries were running late. ( Incidently the day after I placed my order I received an e mail confirmation my order had been shipped). It has been a month now and I called them again. This time they told me the order was coming from the UK and the hold up was because of national security inspections. At the end of conversation the woman said my product was being shipped today.? This company is a fly by night RIPOFF. I've always checked out a company before ordering and have never had a problem. I guess I got lazy and stupidly began to believe most companies are honest. I'm contacting all my email friends to tell them that before they purchase anything on line to go to SiteJabber and check the seller company out. Never assume anything
Horrible web site! Borders on Fraud... Products are shipped from over seas but company is located in Blaine, Wash. And no where on the site does it tell you the products are not FDA approved for use in this country. They represent themselves to be shipping products from the USA. I am waiting on 2 orders to be delivered so I can return them. They will not let me refuse delivery so they say I will not be refunded. If I do not get a refund as soon as UPS confirms return delivery, I am going to file a complaint with Google Check Out and a billing dispute with my Citicard. This company continues to prey on people by not disclosing information. I do not understand why they have not been sued. I also don't understand how the phone cust serv. Reps can lie like a rug to customers on the phone repeatedly... No morals, no character... Stay away from this company like the plague!
Ordered and assumed it was being shipped from the USA... no where on web site does it say otherwise. After 2 weeks I called to find out it was being shipped from Australia regular postage. After reading the other reviews I realize it will probably not even be the product I wanted.
Do Not order from these crooks.
Ordered over $100 worth of Frontline for my two dogs and am still waiting. They were quick to process the creditcard, but never respond to my emails. As to my phone calls, I get the same answer... within 24-48 hours! It's been three weeks and flea and tick season is in full swing while we wait, and wait... and wait. Wish I had seen these comments before I ordered! Never, never again!
I ordered Frontline Plus for cats. The medicine that was delivered was in a different package than what you buy at the pet store. I didn't think a whole lot of it, just assumed it was different packaging since it was delivered from Canada. The Frontline DOES NOT WORK! It doesn't do ANYTHING to the fleas. There was no reduction in fleas, whatsoever. Do not buy from this website. They are crooks with bogus, counterfeit products.
They sent me email stating that they had shipped my order on 12/29. It is 01/22 and I still have not received product. Emails to them have been returned as undeliverable. As my current credit card bill is due on the 24th I am going to contest the charge and I frankly have no interest in trying to work with them on rectifying this
Hopefully I read the reviews before buying anything from them. I was thinking on buying some frontlline from them, but the price was too ship, so I decided to check the reviews first. Then I found this web site and saw all these horrible reviews. Thank you guys so much for letting people know how they work:-) Fortunatelly I did not buy anything from them and I am happy for it!
DO NOT ORDER FROM THIS COMPANY.
Ordered Frontline for our dogs from this site, great price but the product seems fake, and comes with arabic or some foreign language labels all over the box. I highly doubt the product is real. I have been using Frontline Plus on my dogs for years and never had a problem with fleas, started using the Frontline I got from OkPet and it definitley does not work. Company refused to give me a refund or exchange! Such a scam! No where does it say on their website that they ship their products from another country.
Overview
Okpet has a rating of 2.9 stars from 48 reviews, indicating that most customers are generally dissatisfied with their purchases. Okpet ranks 414th among Pet Supply sites.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members