Oh Polly

Gina and Aimee were extremely helpful when i had ordered a dress in the wrong size they easily changed it for me! So happy with the service!

I needed to return a dress I ordered that was too small, I usually suck it up and just leave it in my closet but this was too expensive to do so. Caitlin and April were so helpful with everything and they responded back with in a day! Which was amazing! Now that I know my right size, I will definitely be ordering more from them! :)) )

Thank you mostly to Lizzy for being such a caring representative and actually putting their customers first unlike some of the other representatives. She resolved my problem with ease which gives me faith in ohpolly. Aliex was also kind.

Yasmin, the customer service representative from Oh Polly, was very helpful and kind in helping me with the issue I had with my order. I got a response minutes after submitting my form. She was sure to answer my question thoroughly and gave additional solutions to my problem. Very satisfied

I purchased a beautiful dress for my daughter for Xmas, received beautifully packaged and couldn't wait to give it to her.
Unfortunately it was a little small, but I realised I had gone over the returns timescale, so messaged customer services.
I had a quick and surprising response from Molly, that allowed me to return the dress.
I replied to say thanks and to check stock for exchange. Again a quick and lovely response from Gina to say they didn't have stock but expected delivery soon. I am returning the dress tomorrow by post and reordered today (as we got lucky).
I have since ordered another dress for my daughters birthday & this is equally as beautiful.
Amazing customer service, fab clothes & highly recommended!

Amazing service as always, especially Emily S, Hetty & Georgina! The girls helped resolve an issue and I received a refund straight away! Will always shop here amazing quality dresses always.

Had issues with a return/exchange and Leigh managed it so effectively and quick! Had my exchange fast tracked and sent within 48 hours. Really good service

Highly recommend oh Polly. Slight issue with one if our garments which was resolved by Emily quickly, efficiently and effectively!
Thank you will be shopping again for sure!

Luce and Leigh were both very lovely and there service was very polite and made me feel very reassured about my order. In the past I have ordered from companies such as PLT and Nike and whenever I am dealing with there customer service team I feel like I'm talking to a brick wall. These girls were lovely and it was lovely to finally be able to talk to people who know what good customer service is! Definitely will be ordering again in the future thanks to them.

The customer service was outstanding.
Everyone was so nice and friendly.
We could solve the problem really fast.
I never had such an uncomplicated and friendly service.
A huge thank you to everyone but especially to April, Nikki and Molly for being so nice and helping me out.

I also was pleased with my order. The shipping was very fast (I am from germany) and the quality is so nice.

I tried ordering a dress from Oh Polly today and it wouldn't let me process my order, I got in contact with a girl called Emily on Oh Polly's Facebook page and she talked me through everything I needed to do and other options I could try. Thank you so much to Emily and all your hard work! Brilliant customer service!

I have made a number of purchases from Oh Polly and I have to say their products never disappoint. The quality is really good and the prices reasonable. I am an avid online shopper and they are my go-to for special occasion dresses. I did have a couple of issues with the payment but the first one was my own fault but nevertheless, they helped me and replied to my emails in a very timely manner. The most recent purchase I made was charged twice by mistake but they reversed it immediately after I sent them an email. I'm thankful to Bethanie for being really helpful. I give Oh Polly a thumbs-up.

I recently ordered clothing from OhPolly, and unfortunately my package from FedEx was either lost or stolen. I reached out to the store, although I wasn't sure there was much that they could do as the missing package was not their fault. Georgina and Leigh were so amazing, and within 2-3 days I was sent a replacement item. My experience was so hassle free and I will definitely be ordering again!

Jame and Leigh were very helpful in helping me resolve an issue with my tracking number. I've ordered from OhPolly before and so far I can say their customer service is excellent. Thank you!

Oh polly has great customer service. I had the pleasure to get my issue resolved quickly by Caitlyn.

Very speedy reply and solution to my enquiry. Alix was very helpful and provided great customer service!

A top I ordered from oh polly had arrived with the strap broken. I filled in the form on their website and got a prompt response from Yasmin in customer service. She was very efficient and sorted the issue really quickly, arranging a replacement. It was greatly appreciated!

Alix from the Oh Polly team helped me greatly by supplying the information that I asked for. She replied within the hour and made me feel comfortable and satisfied with the service that she provided for me. Would highly recommend this brand to those that love great quality clothes, quick service and the latest fashion trends - it's my go to.

I placed an order and made a mistake on my behalf. Luce responded within the same day and resolved it. Thank you :)

Yasmine and Bethanie were extremely helpful when I enquired about an unconfirmed order! I received very quick replies and was very happy with the service. Thank you both!

I experienced wonderful customer service that was quick and helpful! Ellie, Luce, Sarah, Molly, and Leigh were all very nice, friendly, and wanted to help me! Thank you!

I really love the items from oh polly and bo+tee and now there is the bo+tee app too, so I downloaded mine but I cannot find the first app discount so the girls helped me so nicely. I d love to say thank you specially to Lizzy, Ellie, Sarah, Leigh!

I find with oh polly if you ever aren't happy they will sort it for you instantly! Great customer service! Xxx