Luce and Leigh were both very lovely and there service was very polite and made me feel very reassured about my order. In the past I have ordered from companies such as PLT and Nike and whenever I am dealing with there customer service team I feel like I'm talking to a brick wall. These girls were lovely and it was lovely to finally be able to talk to people who know what good customer service is! Definitely will be ordering again in the future thanks to them.