I have purchased PSN gift cards through OffGamers multiple times in the past year or two for a friend who lives in Australia. This was the only way for me to gift him PSN cards from the US, which is stupid but until they change that, I'll continue purchasing through here. Verification of payment takes a few minutes after which your codes are available for download.
I spend 1.5 hours on their support and uploading id 20-30 times.
They got their money but support cannot verify the id i uploaded.
In the email images of my id was there but still the support writes they did not get it
I bought a *******yen iTunes Giftcard, and what I got was a redeemed code. So I asked them for a refund, not in store credit cause I will not buy from them again, when it was clearly their system fault. Yet they refund me in store credit. They told me to rest assured as I ask them for refund not in store credit.
I am very impressed for their action. WOWWWW
So, I bought a Google Play gift card. Everything looked right, but when I went to activate code, it said that it's not available in my country. Messaged support, they said that they can help me to resell it, and refund money (I mean offfgamers.com credits), and it takes arround 7 days or longer. So I basically got scammed.
I always buy topups from Offgamers, have been buying topups from them since 5 years.
Recently i found a site called Kunyo. They are awsome too. Fast delivery and better service.
Check them out: https://kunyo.co/
Hi Patrick K,
Thank you so much for taking the time to leave us a review. Here in OffGamers, we constantly look for ways to improve upon our services, and getting constructive feedbacks on it will surely move us closer towards reaching our goal.
Thank you for your support and we look forward to your next purchase
Been buying codes from these guys from Steam Wallet, PSN Codes, to Cherry Credits. And so far, they never fail to disappoint to deliver on time. Very quick indeed, am planning on buying codes from these guys in the future!
The page is perfect very easy to use has many codes I love the only detail is that they always put me in check and take 24 hours to deliver the codes I hope that improves that and I can recommend to all my friends of cod mobile
Absolute joke, you have to do kyc and wait hours for a neosurf voucher. Also the site is charging Australians GST on top of the voucher value so a $50 voucher which should cost $50 Inc GST they are charging $55. If you want your neosurf quick don't buy from them.
Hi Michael,
We are sorry to hear that you had not had a great experience with our KYC process and we do apologize for the inconvenience of the matter. However, it is still a necessary step in our own security and prevention in our commitment to combat other online threats such as fraud, money-laundering or identity theft.
As for the payment of the GST, we do have to follow the required compliance under the country tax collection method that is used. Therefore any form of tax collection which is applicable to that country will need to be applied accordingly, it does not matter if this is VAT, GST or even a service tax as we do have legal requirements to fulfill.
You may kindly contact us via support@offgamers.com if you do require any assistance on your KYC or delivery details. Alternatively, you may also provide us your Order number that was affected or the email which you have used for your account so we may look into the issue you had faced.
It is great to buy online. I get the codes fast and effortless. Wide selection of game cards gift cards iTunes. Great for Christmas shopping all at one store
Love everything about the simple process and reasonable prices to get ahold of itunes giftcard codes for us itunes accounts. Love that I can go to my purchase history only 2-5 minutes after purchase and install the given code in itunes to get the credit to my AppleID account immediately.
Offgamers are best digital goods store, we purchase lot of steam wallet gift cards, fast and secure 100% trust website for digital item. Try offgamers super easy.
Hello dilshan f,
Thank you for your 5-star review and rating! We are happy to hear that you had a great experience with us and find that our standards of service have met your expectations.
Thank you for your patronage, and we do hope to see you again!
Took a while to process my request, but aside from that everything was quite smooth. My gift card eventually came, I activated it and it worked. Thanks.
The support of offgamers are not helpfull they do what they want do whithout see what good for costumers. I buy somthing the support required me to give my personal ID. He think him self work for police. I happy that i just spent 5$ dollar which is not big. Not recommended
Hi there EI N.
Thank you for taking the time to leave us a review. This will no doubt help us to improve upon our service moving forward.
Upon further checking on the ticket that you submitted to our support as well as your order, first of all, please do accept our apologies for the inconvenience as well as the hassle. The reason why we now require you to submit your documents for verification is because we are now required to do so under the AML (Anti Money Laundering) regulations in the country we are operating out of. Seeing how gift cards are now considered digital currency as well as how extremely susceptible these products are to scams, frauds, unauthorized transaction as well as money laundering, this process is now put in place to prevent any of this to happen, as well as protecting another layer of protection onto your financial account. The documents that are requested from you strictly follow the guidelines of this regulation, and it will be safely encrypted and can only be accessed by our team for review purposes.
We also do understand that you might feel uncomfortable in doing so, which is why the order can always be refunded as long as it has not been delivered to you. As for why this is only requested after payment has been made, is because the payment will first go through our automated review. Id the system fails to review your order automatically, it then will be flagged to be verified further, in this case, documents will be requested in order for us to process the purchase.
By saying that, we apologize for the inconvenience caused and we hope this clarifies the entire process for you.
Bought the game for 11EUR, then got a message that it is out of stock and got my money in their currency (Store credits). Asked them to explain what happened and they told me to pay extra 8EUR to buy the game again. So my money is now locked at their store to spend it there...
Hi Rocky,
Please do PM us with your ticket ID and we will get to the bottom of this.
They will easily get your money and the process of they're security system will take you AGES! Actually, I haven't receive my codes yet. Spent $100 ++, took them seconds to get my payment, and now I'm suffering with they're "NEW" security protocol!, I mean, I gave all the details they wanted (TWICE) and still haven't sort it out yet! BAD SYSTEM! VERY BAD!
THINK BEFORE YOU DO YOUR PURCHASE OR YOU'LL END UP LIKE ME!
Hi Triex,
In regards to your order, due to the recent changes in security policies by the authorities and our interest to adhere to the anti-money laundering (AML) laws, this measure is in place to ensure compliance with the new requirements. AML regulations require companies to complete due-diligence procedures to ensure they are not aiding in money laundering activities or financial crimes. Verification is necessary so we can minimise fraud and also prevent the creation and use of fraudulent accounts.
Our AML policies, procedures and internal controls are designed to ensure compliance with applicable regulatory and legislation framework and will be reviewed and updated on a regular basis to ensure appropriate policies, procedures and internal controls are in place to account for both changes in regulations and changes in our business.
We appreciate your patience and understanding on this matter.
I bought a PSN card (IDR 400,000) and after 30 minutes got an email saying the item is out of stock, but they can't give me an ETA.
The issue is their website is still allowing people to buy (Buy button is active) instead of showing out of stock.
This is a scam and I am extremely frustrated
The first time was ok very fast within 20 minutes l'm done, the second time it was very bad, I didn't get my purchase and they ask my for manual identity verification which is not right, you should have asked this at first time and I would gladly do it it's your roles and I should follow or find someone else which I will
Trusted code source, I suggest anyone who buys codes online to visit this site, we all value time and our issues being addressed right and in the right and within acceptable duration of waiting time.
I topup lifeafter's fed credit alot from them because they r cheap and fast, that they become my main topup platform until Sometimes having my game topup failed and it take 3 days to finally receive my item that i was supposed to receive within 30min and they didn't give me clear explanation regarding the issue and situation. And their lifeafter topup price raised everyday that it's now ridiculous.
Stop that lol
I find this site extremely useful for people that just wants their pre-paid card fast and safe so they can buy that very shiny skin or whatever. A really good site, would use again!
Answer: Hi Владимир А., We are sorry to hear there is an issue with the codes, we would promptly suggest you do contact us immediately via support@offgamers.com directly via email and do provide us with the order number affected so we could help you with this issue.
Answer: Hi Nicole, You may check your OffGamers account to view your purchased code.
Answer: Hi Allen, Usually for your first purchase, it will take slightly longer, between 30 minutes to 1 hour. Your subsequent purchase will usually take 10 to 15 minutes.
Answer: Hi Ahmer, Your purchase will be delivered to your OffGamers account.
Answer: Hi Chevy B, If you are referring to the codes that were delivered to your account for redemption, it is unadvisable to share with 3rd party sites/unknown 3rd parties unless you really trust the person that you are sharing with as we are unable to further assist you if the codes were found to be invalid/used by a 3rd party instead of your own personal use. For the access to banking information, this has nothing to do with it. If you have further questions, you may contact us back via email at support@offgamers.com for further assistance.
Answer: Hello Samsel N, Upon successful verification process, the code will be delivered to your OffGamers account. You will be able to view the code once you login to your account, under your view order history page. Alternatively, you may click the link below: https://support.offgamers.com/a/solutions/articles/3000031132?portalId=74411 However, please send us an email at support@offgamers.com with your order number in order for us to check your order status. Thank you.
Answer: Hi Richard, Kindly contact us via email at support@offgamers.com for further checking. Thank you
Answer: Hi Malthe V, We are sorry to inform you that the US eshop only redeemable to US Region account. It's not transferable to another region. Thank you
Answer: Hi jhontan q., We would need more information regarding your inquiry, especially if you had made your purchase with us. We would urge you to contact us immediately via support@offgamers.com so we could help you if you do require any clarification.
OffGamers has a rating of 3.4 stars from 1,000 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OffGamers most frequently mention gift cards, fast delivery and good service. OffGamers ranks 5th among Games sites.
Our team has already sent you a response via the Ticket ID: 483321 regarding this matter and the refund of your payment and it may take 3 - 5 working days/business days.