OffGamers
Questions & Answers
Here’s what buyers have asked with answers from OffGamers staff and previous consumers.
91
questions answered
0%
answered within 1 day
Answer:
Hi Владимир А.,
We are sorry to hear there is an issue with the codes, we would promptly suggest you do contact us immediately via support@offgamers.com directly via email and do provide us with the order number affected so we could help you with this issue.
By James W., over a year old
Answer:
Hi Nicole,
You may check your OffGamers account to view your purchased code.
By OffGamers C., over a year old
Answer:
Hi Allen,
Usually for your first purchase, it will take slightly longer, between 30 minutes to 1 hour. Your subsequent purchase will usually take 10 to 15 minutes.
By OffGamers C., over a year old
Answer:
Hi Ahmer,
Your purchase will be delivered to your OffGamers account.
By OffGamers C., over a year old
Question:
What will happen if i sheared my pin with someone else will they have access to my bank information
Answer:
Hi Chevy B,
If you are referring to the codes that were delivered to your account for redemption, it is unadvisable to share with 3rd party sites/unknown 3rd parties unless you really trust the person that you are sharing with as we are unable to further assist you if the codes were found to be invalid/used by a 3rd party instead of your own personal use. For the access to banking information, this has nothing to do with it. If you have further questions, you may contact us back via email at support@offgamers.com for further assistance.
By James W., over a year old
Answer:
Hello Samsel N,
Upon successful verification process, the code will be delivered to your OffGamers account. You will be able to view the code once you login to your account, under your view order history page. Alternatively, you may click the link below:
https://support.offgamers.com/a/solutions/articles/3000031132?portalId=74411
However, please send us an email at support@offgamers.com with your order number in order for us to check your order status.
Thank you.
By James W., over a year old
Answer:
Hi Richard,
Kindly contact us via email at support@offgamers.com for further checking.
Thank you
By James W., over a year old
Answer:
Hi Malthe V,
We are sorry to inform you that the US eshop only redeemable to US Region account. It's not transferable to another region.
Thank you
By James W., over a year old
Answer:
Hi jhontan q.,
We would need more information regarding your inquiry, especially if you had made your purchase with us. We would urge you to contact us immediately via support@offgamers.com so we could help you if you do require any clarification.
By James W., over a year old
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