website thubmnail of OffGamers

OffGamers

How would you rate OffGamers?
grey star
grey star
grey star
grey star
grey star
New York
1 review
0 helpful votes
Follow Ellie C.
Unfollow Ellie C.
Send Message
Share Review
Report Review

Just wish they'd get rid of the processing fee
August 4, 2016

I've been buying game cards from this site for 3 years.
They have some of the best prices for game cards on games from Asia, not so much for North American games.
Customer service is great too.

The only 2 things I've disliked thus far about OffGamers is the processing fee (because it made a lot of the amazing deals turn into overpriced deals instead), and how long it takes for Wor Tokens to even matter...

Date of experience: August 3, 2016
Netherlands
1 review
0 helpful votes
Follow Ricardo v.
Unfollow Ricardo v.
Send Message
Share Review
Report Review

Fast service.
November 8, 2020

I see a lot of bad reviews for OffGamers, but meanwhile I've been using this website for either iTunes codes or Nintendo giftcards since 2016 and I've never had any issues at all. I've done about 30 orders here, none of them ever had any problems.

Just bought gift cards worth a total of 75,- and I received the codes in 10 seconds. So I can't complain.

Date of experience: November 7, 2020
James W. OffGamers Rep
over a year old

Hello there Ricardo!

Thank you so much for the 5-star review and your continuous support for the past 4 years! We look forward to servicing you again soon and here's to another 40 years!

Ireland
1 review
0 helpful votes
Follow Niall B.
Unfollow Niall B.
Send Message
Share Review
Report Review

Simply brilliant
September 22, 2019

Great company. They offer a great way to save money on an alternative way to buy games of dlc and process orders so fast. Multiple payment options and great coverage of international product codes that would otherwise cost a fortune to order from other companies. Zero regrets or issues in my own experiences

I would thoroughly recommend them

Date of experience: September 21, 2019
Lithuania
1 review
0 helpful votes
Follow Hyde M.
Unfollow Hyde M.
Send Message
Share Review
Report Review

Genuine, cheap, fast
May 26, 2016

Once you are approved during the first time purchase (took a few hours last year), you can buy code cards for much cheaper than anywhere else and you get the code as fast as on Amazon. Maybe even faster in some circumstances. I have already recommended this site to some of my friends and can definitely recommending it to you too.

Date of experience: May 25, 2016
Oklahoma
1 review
0 helpful votes
Follow William O.
Unfollow William O.
Send Message
Share Review
Report Review

Can't believe this site is giving me opportunity to buy xbox live one month gold card instead of going to waste my gas using car riding all way to any store then come back home, lol. Let's give this site round of applause.

Date of experience: April 28, 2018
Bangladesh
1 review
1 helpful vote
Follow Rashed i.
Unfollow Rashed i.
Send Message
Share Review
Report Review

They suck
July 8, 2019

I bought a lots of google llay 5usd gift cards, in total more then 100+

All of them worked except 6 of them.

The codes are fine but cannot be redeemed

I even talked to google support and they said this code has $5 balance but even they couldnt redeem it.

When i talked to offgamers, they said the code is fine

But if the code is, they wont even redeem it for me and they wont even replace it for me

They truly suck

Date of experience: July 8, 2019
Germany
1 review
1 helpful vote
Follow Dennis V.
Unfollow Dennis V.
Send Message
Share Review
Report Review

Repayment takes 14 days
You will only be informed after payment that you have to verify yourself. Unfortunately it was not possible for me. Cancellation and repayment of the amount takes up to 14 days. It all takes a long time. I don't know that from other sides. Really disappointing. Not recommendable!

Date of experience: August 10, 2021
James W. OffGamers Rep
over a year old

Hi Dennis,

We are sorry for the inconvenience you have faced regarding the verification process, while it is not our intention to cause you grief but this is a necessary security process that our team in charge must adhere to.

The ongoing process for the verification is to ensure that payments are properly verified while adhering to the AML policies and regulations/compliance required as part of our due diligence initiative to combat online fraud and money laundering. Therefore this is done to ensure the payments made to us as well as from our customers are not done in bad faith.

In regards to your refund, this is determined by the payment gateway or the payment processor which acts as our intermediary for us to accept your payments, as well as return them back to your original source where you have made them if you request a cancelation and refund.

We do apologize for the matter, but we do hope that our explanation would help you to clarify your concerns regarding this. You may kindly contact us via support@offgamers.com if you require further assistance or clarification on these matters.

Philippines
1 review
0 helpful votes
Follow Jhuwen g.
Unfollow Jhuwen g.
Send Message
Share Review
Report Review

Cancelled Paid Order
September 24, 2023

$#*!ty customer service! I bought a PSN card yesterday using my bank, their site showed an error but my payment was processed by Dragonpay and I was given a receipt. Upon checking the site again, it says that my payment is still pending. I emailed their support to show the receipt provided by Dragonpay. The next day, I was suprised to see that they cancelled my order! What a scam…

Date of experience: September 24, 2023
New Zealand
1 review
1 helpful vote
Follow Sae Won C.
Unfollow Sae Won C.
Send Message
Share Review
Report Review

They are Scammer. Do not use your time on them
February 10, 2022

I bought voucher from that website and they give vouchers pin number and try to redeem it but they canceled my voucher by miss communicate, so I requested refund and they refused refund with money.
So i just open dispute on paypal and now they threat me to close dispute and holding my money. They are 100% scammer don't waste your time on them.

+1
Date of experience: February 10, 2022
James W. OffGamers Rep
over a year old

Hi Sae Won C,

Our sincerest apologies for any inconvenience this may have caused you. We understand how this has negatively impacted your experience with us as well as your entire perception of our company. Kindly reach out to us via email at support@offgamers.com for further assistance regarding your issue here.

Thank you.

Iraq
1 review
0 helpful votes
Follow Rawezh O.
Unfollow Rawezh O.
Send Message
Share Review
Report Review

I just want to warm everyone about them, they are selling used and blocked codes, i bought 4 ebay codes from them and they were all blocked and zero balance and then they told me You used them while i didn't, even eBay confirmed that.

Date of experience: September 14, 2021
James W. OffGamers Rep
over a year old

Hi Rawezh,

We are sorry to hear of the bad experience regarding the codes you have purchased from us had encountered an issue. Kindly do provide us some references as requested so we may look into this matter. If there was an existing investigation ongoing, we will check with the team regarding this.

Alternatively, you can email us directly via support@offgamers.com for assistance.

Myanmar
1 review
2 helpful votes
Follow Lwin Myo O.
Unfollow Lwin Myo O.
Send Message
Share Review
Report Review

Issue Code(This card has already been redeemed)
September 15, 2021

I have a code error redeemed on 09/14/2021
I am purchased from offgamers website and
I bought a roblox gift card 12card but the third card is already used. Offgamers website order number *******(Date: (14 Sep 2021/Myanmar Standard Time-18:59)
Issue Code: *******487(Roblox Gift Card 10$)
I sent a support email to roblox!
(Roblox Support Ticket Id: *******), I checked my code via roblox support email and they replied.
They say this gift card code is redeemed in another account on 09/8/2021. I bought it on 09/14/2021. How can it be 09/8/2021?

+3
Date of experience: September 15, 2021
James W. OffGamers Rep
over a year old

Hi Lwin,

From our end, it appears that your code issue was already escalated for investigation. Kindly do allow time for our team in charge to complete the investigation of your code issue within the stipulated time we have provided to you.

We are also sorry for the inconvenience of the matter regarding the code issue you have encountered. We would appreciate your kind understanding and patience in this matter as we will get back to you with an update through email regarding this.

We would like to inform you to also remove your screenshots pertaining to the digital codes as this is a public space. If the codes were compromised in any way during the course of the investigation, our team would not be able to help you due to this.

Argentina
1 review
0 helpful votes
Follow Marcial g.
Unfollow Marcial g.
Send Message
Share Review
Report Review

OFFGAMERS SCAM
July 30, 2024

Warning! OFFGAMERS Scammer site, scam customers.

An Amazon Gift order, Amazon freezes funds indicating that the codes were also illegal and invalid, support is requested from Offgamers who pretend to be ignorant... an appeal is made to PayPal. As a result of this, Offgamers blocks another order paid for USDT and says that until the Paypal cases are closed, they do not return the funds from the last order, which has nothing to do with the Amazon Gift order. Then the case is closed at PayPal and Offgamers continues without delivering the last order, without refunding the money for this order and having delivered illegal Amazon codes.

Be very careful OFFGAMERS IS A SCAM, THEY DO NOT GIVE SUPPORT...

It is all automated and with duplicate, repeated responses that are not even interested in helping a customer. If you want to avoid losing money, DO NOT BUY AT OFFGAMERS.

Date of experience: July 30, 2024
Customer S. OffGamers Rep
9 months ago

Thank you for contacting us. It appears that the email screenshot that you provided did not indicate which Gift Card number is in violation, so we're unable to verify if the Gift Card is indeed purchased from OffGamers or elsewhere.

Kindly reply to our email and attach any supporting document so we can probe further. Thank you.

Turkey
1 review
5 helpful votes
Follow Anthony L.
Unfollow Anthony L.
Send Message
Share Review
Report Review

I purchased $100 Google Play gift card and it was already redeemed. When i contacted support, it took them 4 days to check and eventually they said it was redeemed after the purchase.

Asked for a refund but still the same answer so they are not refunding as well.

Do not use this website under any circumstance.

Update: So their support, they gave me an exact date when it was redeemed. Guess what happened when i contacted google, They told me it's not possible.

Update #2: So now they are telling me they are able to get an expected date to when the code was redeemed and used. Really funny though. Seriously stay away from this website. All they do is lie.

Date of experience: December 3, 2020
James W. OffGamers Rep
over a year old

Hi Anthony,

We had received your support ticket regarding this matter. While we are sorry to hear that you did not have a good experience with us regarding your code issue - our team had already completed the investigation of your case and had found the codes to be redeemed after the codes were viewed from your account.

We are not able to divulge all the details as Google does uphold their own data protection policies and will not reveal all the full details regarding the redemption.

From our end, we are not able to refund codes that were already in-used or redeemed as digital codes are invalidated/consumed upon use. If you do have any further inquiries or require our assistance, you may contact us via support@offgamers.com.

Australia
1 review
0 helpful votes
Follow Ian L.
Unfollow Ian L.
Send Message
Share Review
Report Review

Offgamers is a fantastic store. While I initially had issues the staff were very helpful and quick to respond. My experience so far overall has been a very positive one. The only downside is they don't seem to hold a great deal of stock and restocking takes some time. My hope is this can be resolved then it will be truly a 5 star service.

Date of experience: December 22, 2018
Virginia
1 review
4 helpful votes
Follow Sarah L.
Unfollow Sarah L.
Send Message
Share Review
Report Review

THIS IS A SCAM
September 27, 2019

Sorry, I don't usually type in all caps but I wanted to get my point across. I have not ordered from Offgamers but I work for a company that's *constantly* receiving calls from Offgamers customers. People try to cancel their orders and get their money back and they're not able to or they haven't gotten their gift cards yet, etc. We also get charged by the minute so it costs us money when people don't understand that the number they were given is incorrect. It's awful and I feel awful since there's absolutely nothing I can do about it; there's no way I can help them. So this is me trying to help. Please, PLEASE do not order anything from them.

Date of experience: September 27, 2019
PS
1 review
0 helpful votes
Follow Mohammad A.
Unfollow Mohammad A.
Send Message
Share Review
Report Review

I highly recommend this site for buying a gaming cards
I tried another sites of PSN gift cards and got some problems that make me going to my bank 3 times to refund.
But this site is great and trusted

Date of experience: November 26, 2019
Malaysia
1 review
0 helpful votes
Follow Ozarudin A.
Unfollow Ozarudin A.
Send Message
Share Review
Report Review

Convenient
August 28, 2016

I love buying PSN cards from offgamers. I've been using this site for a few years now and i only buy my cards here. If you have any problems regarding your order, you could always use the live help chat. Great customer support.
I will surely buy more from offgamers in the future.

Date of experience: August 26, 2016
GB
1 review
1 helpful vote
Follow Teresa S.
Unfollow Teresa S.
Send Message
Share Review
Report Review

Was wary on my 1st purchase as never used before but they kept me updated throughout the purchase. Had my code within 20 minutes, been using them ever since, always sorted within 5 minutes. Definitely recommend :)

Date of experience: July 31, 2018
Greece
1 review
0 helpful votes
Follow Margarita A.
Unfollow Margarita A.
Send Message
Share Review
Report Review

That was a quick transaction and this time I had to make a smaller verification. The people in support service are always excellent and willing to help. Offgamers also rewarded me by turning my account to gold.

Date of experience: June 17, 2020
Philippines
1 review
0 helpful votes
Follow Gabriel V.
Unfollow Gabriel V.
Send Message
Share Review
Report Review

Account Verified By Email Support
October 2, 2020
Updated review

Update:
A day after I wrote a 1-star review, I sent an email to support as the rep suggested. I am happy to report that they verified my account manually. I didn't have to submit additional documents anymore.

Thank you for the assistance. I'll change my rating from 1 to 3. I still feel like I did not deserve to go through this ordeal.

Date of experience: October 1, 2020
James W. OffGamers Rep
over a year old

Hi Gabriel V.

We do understand that it is a hassle to undergo the entire verification process, but this is our own method of due diligence as we are dealing with transactions online. Therefore the security measures in place while are not perfect, we do mean well for our customers as a safety measure and precaution against fraud or unauthorized payments.

But we are happy that you have brought this to our attention so we may further improve upon our process for verification. We do sincerely apologize for the less than stellar experience. But we do believe in continuous improvement and we do want to strive better to provide exceptional experiences to our customers.

Thank you.


KYC Verification Woes
September 30, 2020
Previous review

I've been buying from Offgamers since 2015. My user status is currently Gold. This recent KYC verification has really pissed me off.

I've sent the selfie photo that they asked from my mobile phone 3 times. Upload from my mobile device stated that it was successful, but their web panel stated otherwise.

Live chat did not even offer me an alternative to verify my account even if I asked several times. I refused to do the selfie verification anymore.

It has been a good run, but I won't be coming back anytime soon. You've lost one customer in me.

Date of experience: September 30, 2020

Overview

OffGamers has a rating of 3.2 stars from 1,000 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OffGamers most frequently mention gift cards, fast delivery and good service. OffGamers ranks 5th among Games sites.

service
87
value
82
shipping
72
returns
60
quality
75
This company does not typically respond to reviews