OctaLogo

It has been 3 years now since my website went up. It was a horrible experience working through the details of setting up my site with them. After my site was launched I could not get in to the back end of the site to do updates. This was something we had a written agreement on. They did give me access after this discussion. But in 3 years I got NO TRACTION from my site whatsoever. They kept asking for more money to add that tags and key words to push it out. I figured $600 should have been enough to get some traction but I was sadly mistaken. Now the site is down because the domain fee was not paid. They want $250 for one year up to $899 for 5, and $999 for lifetime. I think I will pass. I never even got an email to let me know it was about to expire. They did send a text a week ago with a "Hello, how are you today" heading. I didn't answer. I was already fed up with them.

Total Scam, Massive Fraud, Big Time CONS

This company uses Big Time CON tactics to defraud it's customers, it will charge your credit card when they don't have your approval, they will say one thing and then come back time and time again asking for more money. Every few months your website will be taken off line and there will be many creative fraudulent reasons as to why you owe them more money before they bring it back on line. All the phone #'s of employees are text to talk, because they are out of the country.
If you want to wait months to possibly get what you paid for, be asked many times for additional money even prior to getting what you already paid for and then continually go thru that same thing every couple months after the fact, then do business with these CONS, if not, run the other way! I can't tell you in words what criminals these guys are.
It's important people post there reviews on this company, they need to be put out of business.

Octalogo was eager to receive our money, but slow to create and produce. Once the website was viewable, we realized it was built on a non-user friendly platform. We had requested it be built on WordPress. It was not. At that point they would not redesign. Since we've taken possession of the website and published it, we've had error code after error code. Our hosting company tells us there is a problem with the coding of the site. Octalogo continues to tell us it's the hosting company. (I have another site hosted at the same hosting company with not problems over a 12 year period). Every time I asked Octalogo to help or assist, they charge $149.00 service fee. Here's my advice. RUN! Run as fast as you can. Find some other company to design your website. You will regret using Octalogo---that's a guarantee.

I can not believe I fell for this but I got quoted $3000 for the initial work then half way through I was told I was misquoted and it would be $7000. After all said and done, i got taken for over $20,000 and am left with a garbage website and even worse? I was threatened by many of them and told in order to not have my website shut down, I had to allow my work to stay on their servers and now I lost everything. They will not respond to your calls or mails and blackmail you so stay away. We all need to find who did this and sue them collectively and make them pay. Jerry Miller, ALLY shaw, ( ALL FAKE NAMES) are horrible people and will suffer with horrible Karma for this. I can back all this up with proof and we really should hire a lawyer to sue and shut them down. We will never get our money back as we know its a total scam now but they need to be stopped!

OctaLogo / Eminent Design will provide "some" legitimate services (logo, website) to get your credit card information. Then, they will start the fraudulent charges. If you don't dispute the first charge, then banks are less willing to dispute the second charge. In my case, they provided a logo, which was legitimate and I was happy with. Then the provided a website. The website never functioned, ever. I finally gave up and canceled, moved my internet hosting, got a new website from others, etc. Then OctaLogo / Eminent Design charged another $420 without notice and without any authorization. I am disputing with my bank, but I doubt the bank will help. I have had to change my credit card to prevent another fraudulent charge.

I wish I had read the reviews before dealing with Octologo. This has been the worst experience for my church. We were happy with the logo that they designed but they have scammed us out of additional money for a trademark approval that they claimed they could obtain for us. This has been going on for a year. I'm speaking with an attorney now regarding legal action against this company. How hard is it to deliver what you ask customers to pay for? This company is very unethical. Very disappointed with Octologo.

I always dreamt of starting my own wine'n'dine restaurant at laguna beach and wanted that perfect feel for my branding. Finally I got in touch with my colleague who had previously done business with Octalogo. So i took a leap of faith and invested a good amount of my time and investment into my logo and web design. Surprisingly they did an extraordinary job with my designs and website. Mike was humbled enough to take all of my revisions carefully and was very patient. I would definitely recommend others to try Octalogo's brilliance and get professional services.

I recently launched my new web online for my laundry business. I did everything i could to make home page captivating to bring more customers but unfortunately i didn't get the customer traffic i wished for. Thanks to Octalogo, because they gave me an idea of explainer animated video and it worked out well! My numbers are increasing and i am getting more orders now. Great job!

My website lacked visual attraction plus it failed to open properly on mobile devices and wide screen monitors. My customers often complaint that they were not able to view my offered services. So I needed some immediate updates. I contacted Octalogo team and they offered my complete web revamp and redesign services. Glad to see within just 3 weeks they turned the table upside down. I was excited to see the stunning new looks, creative sliding banners, smooth navigation flow. Few of my customers appreciated my update and that was my delighted day.

SERVICE IS AWEFUL... I hired this company to design a logo. Which was ok. Then I hired them to do my website they charged me over 1000 dollars for professional website with ecommerce, email the works that is not working properly and that has not been tested before going live. I have been pushed off on different account managers who have yet to complete what I paid for. I have been getting message through my social media platforms telling me that my website is not working. My clients are sending emails that are not reaching me. They are trying to download forms that are coming back with error messages. I've lost clients because of this company not completing my website and full setup before going live even though I've paid them for a website that is not working correctly... the ask me to pay more money each time they mess up. The customer service is awful. These are all the people who has done absolutely nothing but ask for more money for service that was not completed that was already paid in full... Allen Stanley, Joshua Augustine, Ross Spence, and Troy Sanders are everyone who has been involved on my website and no one can resolve

I had two logos made by Octalogo and am pleased with the end results.

Jay Barry was head of my project. Jay and the octalogo team communicated well through an email platform and followed up by phone. They were eager to please and very patient with me as I asked lots of questions and they addressed all my concerns. Octalogo was very reasonable with their offers and I was very satisfied with my two logos that included all the high resolution files - overall a very good value and high quality work for the price.

Awful company, dont give them any of your time or money. I tried to get a logo designed and had to repeat the same edits to them over and over. I even sent specific examples of what I wanted and they were ignored. I finally gave up trying to work with them after a few weeks and considered the loss of money a lesson to be learned. When I expressed my disappointment I was ignored. Do yourself a favor, save a headache and take your business elsewhere!