• Oakcha

Oakcha

Is this your business?

Overview

Oakcha has a rating of 3.1 stars from 42 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Oakcha most frequently mention customer service. Oakcha ranks 40th among Perfume sites.

  • Service
    26
  • Value
    27
  • Shipping
    27
  • Returns
    13
  • Quality
    26
Positive reviews (last 12 months): 57.1%
Positive
20
Neutral
0
Negative
15
9
See all photos

What reviewers want you to know

Positive highlights

  • I truly appreciate their sincerity, efficiency and dedication to great customer service.

Critical highlights

No critical highlights yet

How would you rate Oakcha?
Top Positive Review

“Oakcha Family”

Masai V.
9/19/23

I'm not sure what everyone else is saying, but I do not believe these negative reviews. The dupes smell extremely similar to the original ones. You have to understand that you're buying a dupe/clone, which is a fraction of the cost compared to the original ones, so you can not expect it to smell EXACTLY like the original ones. I'm now part of the Oakcha Family and will be a returning customer. Go show them some love, you won't regret it trust me.

Top Critical Review

“Haven't even got my order and I regret it.”

Amanda C.
12/29/23

I placed an order on Dec 17th 2023. I paid extra for quick shipping. I didn't get any notifications about shipping until December 25th 2023. It provides a tracking number to a lable that had been created but not received. It's now December 29th 2023 and FedEx has still not received the package and communication with customer service is by email only... and NOTHING is happening. My order was for $130 for Christmas gifts. It's completely useless. So disappointed. I'll never order again.

Reviews (42)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (9)
Thumbnail of user masaiv24
1 review
4 helpful votes
September 19th, 2023

I'm not sure what everyone else is saying, but I do not believe these negative reviews. The dupes smell extremely similar to the original ones. You have to understand that you're buying a dupe/clone, which is a fraction of the cost compared to the original ones, so you can not expect it to smell EXACTLY like the original ones. I'm now part of the Oakcha Family and will be a returning customer. Go show them some love, you won't regret it trust me.

Tip for consumers:
The site is self explanatory. I would recommend blind buying if you have already smelt the original one 10/10.

Products used:
Fragrances.

Service
Value
Shipping
Quality
Thumbnail of user 20mbc07
1 review
8 helpful votes
December 29th, 2023

I placed an order on Dec 17th 2023. I paid extra for quick shipping. I didn't get any notifications about shipping until December 25th 2023. It provides a tracking number to a lable that had been created but not received. It's now December 29th 2023 and FedEx has still not received the package and communication with customer service is by email only... and NOTHING is happening. My order was for $130 for Christmas gifts. It's completely useless.
So disappointed. I'll never order again.

Tip for consumers:
If I could give negative stars I would.

Service
Value
Shipping
Returns
Quality
Thumbnail of user alison.e.hunte
1 review
16 helpful votes
April 30th, 2023

I ordered Sweet Addict (Kilian - Love, dont be shy) and Sweven (BCR 540)... These alleged dupes are NOTHING like the real deal. The smell is nauseating, noxious, and doesn't go away. I have had a lot of exposure to the originals, and these are not even remotely close. I would give Sweet Addict negative stars if I could. The biggest waste of money.
They hide/delete honest reviews from their site, and people that post positive reviews get some sort of money back or discount. A very dishonest business.

Products used:
Sweet Addict
Sweven

Thumbnail of user danieller742
1 review
1 helpful vote
July 23rd, 2023

Amazing dupes, especially SINFUL which smell's exactly like Tom Fords Lost Cherry. These perfumes last all day and night. I'm a customer for life. I've contacted customer service and the support was an easy great experience, this company cares! I'm so happy to buy from them.

Packaging is amazing, bottles are heavy duty and come in really cute colors. Highly recommend. Don't believe the bad reviews there is no way any of them are true. I've ordered from many dupe companies but this was is the best. I'm only leaving this review because of how genuinely I'm impressed with the perfume and service.

Tip for consumers:
100%. Happy, Sinful and Torrid Day are my favs

Products used:
Sinful, Torrid Day, Moira, Praise the Perfume

Service
Value
Shipping
Returns
Quality
Thumbnail of user benmuoneme
1 review
1 helpful vote
July 18th, 2023

This is a candid review.
I have had collections of pricey perfumes for years.I was a bit sceptical about trying out Oakcha.I purchased my first bottle of Sweven and the smell was amazing and lasted days.I got so many compliments.
I decided to purchase ineffable.I have OUD wood by Tom ford.Men!AVORE OUDH by Oakcha was the same smell with Tom ford even if not better.
I have several collections of Oakcha now and I get compliments.
Thank you Oakcha!

Thumbnail of user adinah21
1 review
10 helpful votes
June 24th, 2023

Shipping seems to take longer than it should and I suspect that's intended so you have less time to return something you hate. The first of theirs I ordered was okay, but not really something to write home about. My teen daughter took it, so I wasn't too bothered. The second was incredibly terrible and no one in my house wants it anywhere near them. Honestly, I've had much better results with Dossier. Even if it's not a fragrance for me, they're usually fairly pleasant. I'm not going to bother with Oakcha again.

Thumbnail of user shanna.ladon
1 review
1 helpful vote
September 17th, 2023

I bought Sweet Addict without smelling the original version and without a sample. Just reading what notes are in it assured me I'd like it. I absolutely adore it! It's the most unique perfume I have to date. I do plan on purchasing more of Oakcha's perfumes so I can't wait to see what else they have.

Tip for consumers:
I did have a question about the shipping....one of my orders was taking a bit longer than expected. I emailed the company and they explained the delay and gave me a partial refund without me asking for it.

Products used:
Perfume

Service
Value
Shipping
Quality
Thumbnail of user gv95
1 review
2 helpful votes
January 21st, 2024

It has been almost a month of placing my order. Received and email with a tracking number saying it was shipped, but according to FedEx the package still has not been received. When I emailed and asked for status I was told they were "overwhelmed with orders" but failed to provide any other information as to when they expect to get it sent. Horrible service.

Service
Shipping
Thumbnail of user kristind215
4 reviews
2 helpful votes
May 12th, 2022

Such wonderful extrait fragrances that are inspired by. Saving you money and allowing you to wear luxurious scents comfortability. I love everything I have tried from them so far.

Tip for consumers:
If you like original scents but don’t want to empty out your pockets, give Oakcha a try. I promise you won’t be disappointed.

Products used:
Fragrances

Service
Value
Shipping
Returns
Quality
Thumbnail of user wardells3
1 review
1 helpful vote
February 22nd, 2024

Order 2 bottle. Sinful and Sweven, the company has to be writing the review, this was the worst smelling stuff I've bought. Was a complete waste of money. Nice bottle and package but didn't make up for what was in the bottle. It actually smell like something they would use to clean a hospital. I tried to see a good side, but there were none.

Products used:
Sinful and Sweven

Service
Value
Shipping
Quality
Thumbnail of user zachm270
1 review
0 helpful votes
July 27th, 2023

I'll be honest I saw oakcha ads and didn't give them a second thought. I thought whoopee another clone house. But, guy! You need their fragrances. I blind bought Sorcery and I cannot begin to tell you the compliment factor. Pull the trigger, you won't regret it

Thumbnail of user waynardj
1 review
0 helpful votes
September 11th, 2023

I recently made an order and it arrived on 9/6/2023. Upon receiving displeased with the packaging because it was subpar. So I reached out to customer service to share my concern, after corresponding with customer service, they went above and beyond their obligation to rectify the problem. I truly appreciate their sincerity, efficiency and dedication to great customer service. This is a company with great product and great customer service.

Thumbnail of user lenorec28
1 review
3 helpful votes
October 19th, 2023

I was very hopeful, but soon disappointed after purchasing 4 different sample sets. Figured I would be able to pick from them which I'd like to purchase a full size. Well only one was OK, the rest all have a similar green synthetic smell. I couldn't really tell the difference between all the samples.I looked at their description of each scent on their website and found that none had the scent they described. Not impressed at all. No idea who posts the positive reviews. I'm not a perfume expert but I know a good scent.

Tip for consumers:
Just very disappointed.

Products used:
None

Service
Value
Quality
Thumbnail of user alexandrias77
2 reviews
1 helpful vote
July 15th, 2023

My bottle is unfortunately leaking, so I reached out to customer service so they could advise on next steps, and without saying anything else, they immediately sent a replacement. Well done. After being in customer service for 15 years, that is the kind of customer service every company should strive for.

Products used:
Miss girl perfume

Service
Value
Shipping
Quality
Thumbnail of user zazajdh
1 review
6 helpful votes
December 21st, 2023

Shows "fulfilled" with Oakcha, but has only had the label printed according to FedEx. They only have "*******@oakcha.com" as a mechanism to get assistance. I emailed with no response. Not even an automated got your email response. This place seems like a serious scam. Will be happy to remove this if proven otherwise but it should be at my house already.

Service
Value
Shipping
Returns
Quality
Thumbnail of user lar42
1 review
1 helpful vote
July 13th, 2023

I am on my second Oakcha order and am so happy with not only the quality of the perfumes, but also how responsive and customer oriented the company has been. If you're on the fence about making a purchase, don't be! The scents truly are nearly identical dupes and Oakcha customer service is quick to respond and handle any issues if they do come up. Plus, they are priced way better than some of the companies who make dupes.

Products used:
Perfume

Service
Value
Shipping
Quality
Thumbnail of user isabellar200
1 review
9 helpful votes
August 30th, 2022
Verified purchase

Im a huuuge nerd for perfumes. This one didn't have a lot of staying power, the smell shifted a ton, and they don't offer returns. The site lies so just know you'll have to pay for it. Dossier is just easier, faster, and better. I got madam rose

Products used:
I sprayed the perfume once to see if I liked it. I didn’t.

Service
Value
Shipping
Returns
Quality
Thumbnail of user greggww3
1 review
7 helpful votes
September 19th, 2023
Verified purchase

Their marketing was convincing enough, I bought a sample pack hoping I'd find one I really liked. Every one of them smell terrible. I feel like they bought a bunch of out dated cologne and then mixed them up. The packaging is really good but that's about it. Very disappointing.

Products used:
cologne but didn't use it. stinky

Thumbnail of user frankieb117
1 review
1 helpful vote
July 24th, 2023

Thank you Oakcha. All the scents are wonderful. I get compliments all the time l. Even more than when I wear expensive brands

Service
Value
Shipping
Returns
Quality
Thumbnail of user feliciat116
1 review
12 helpful votes
July 5th, 2022
Verified purchase

I have bought a two different perfumes through Oakcha. Also bought a sampler set. I'll start with the latter. The vials came half empty, I contacted customer service the same day I received it and they wouldn't replace it, only give me a 5.00 refund. They definitely need help in the cordial department in customer complaints. When I left a review on their site about this they wouldn't post it. As it turns out when I was speaking with several other friends, I was told they went through the same thing when trying to leave anything but a stellar review.
The two perfumes that I purchased smelled ok but later on my skin probably an hour each. Low silage as well. Think about it, if they are selling to thousands and thousands of people why are their reviews so picked through with very little negative. If I was to guess, I would imagine they have their own hand picked reviewers, as the two perfumes I tried was something different entirely from the five stars it was getting.

Tip for consumers:
Don’t be duped by this dupe company!

Thumbnail of user bernicej58
1 review
0 helpful votes
August 16th, 2023

Baby when I tell you Oakcha did they thang on sinful smells just like TF lost cherry and it last longer on your skin I rather pay $30-$50 with Oakcha than $400 on TF whoever says sinful by Oakcha don't smell exactly the same as tf lost cherry body chemistry and hygiene has to be off

Service
Value
Shipping
Returns
Quality
Thumbnail of user janinas15
1 review
3 helpful votes
November 18th, 2023

Don't spend your money, you are paying only for nice bottle, goodpackaging and alcohol smell. Do not spray and drive

Thumbnail of user wngari1
1 review
0 helpful votes
August 24th, 2023

Products were not delivered because of the local post office error. I reached out to Oakcha and they immediately reprocessed the order so I could have the fragrances in time for a vacation
The scents are just as vibrant and even last longer than the "inspired by" brands. Can't wait to purchase more!

Service
Value
Shipping
Quality
Thumbnail of user jawada29
2 reviews
6 helpful votes
November 23rd, 2023

Placed an order on Oakcha Website and payed, the shipping label was created on FedEx, but nothing was shipped. Result' I was charged, the product was not sent and they put the blame on FedEx. They don't have a phone number to reach and no email response was sent.

Products used:
Perfume

Service
Value
Shipping
Returns
Quality
Thumbnail of user dany477
1 review
1 helpful vote
December 30th, 2023

The orders from early December have not been shipped out. They are actively deleting all instagram comments where customers are asking about their order and not responding to any emails. Will never purchase anything from this scam company

Products used:
I didnt get any to try

Service
Value
Shipping
Returns
Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

How do I know I can trust these reviews about Oakcha?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members

See reviews as you browse with our Chrome extension

3.1
42 reviews
Have a question about Oakcha?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business