New York Times

I get a daily news feed from the New York Times and there is nearly always something of interest. The writing is very good, they carry solid in-depth reports and they have excellent coverage of world news current events, business, politics and general interest. In addition, I particularly like the arts, books, science and technology sections. Of course, as a Brit, I have no idea of what they are talking about in the sports section - you guys in the USA should learn that 'football' is played with a round ball and that a 'World Series' needs entrants from at least 100 countries (!)

These guys and their desire to gain subscribers really piss me off. Just shutter your online business, or shutter your bricks and mortar guys. Every time I perform a Google search about any item, at the top of the results is the nyt and one other newspaper empire online presence,. The minute you click on that result, you are taken to a very interesting headline which disappears within seconds and is replaced by a 'subscribe to see more', you have 'used up your free viewing time today'. If I was looking for two seconds of viewing time, I would be all set. To be honest, now I avoid all links associated with the nyt and the other online newspaper presence.

The delivery team, which the NY TImes says is outsourced, refuses to deliver the paper to my apartment door. They leave the paper in the lobby. Before Covid, delivery was as expected. Now that restrictions are lifted, the delivery people have become lazy and refuse to do their job despite my numerous complaints to the NYTimes and attempts by doormen to insist. I am considering to cancel my subscription. To those who say it is difficult to cancel, I advise you to contact your credit card company. I am extremely annoyed by this poor service. I end up paying the times for delivery and a handy man to bring it up. Maybe I should ask for a discount since they don't fully deliver.

Don't subscribe because it's extermely difficult and a waste of time to unsubscribe. They have no easy way to unsubscribe. So don't bother. It's unfortunate regarding this. It's been hell. Big waste of time trying to get off the site. Call and you wait an hour or more. Text nobody responds... online chat. They tell you to call or text. So based on this I don't recommend. Find another news paper and check out their unsubscribe methods before you invest...

If you like to read about how terrible white people are and that the LGBTQ%@%#&$ community is the best, this is a newspaper for you. Just don't expect respectable or serious journalism.

I subscribe to both the NYTimes digital subscription and the NYTimes Cooking. Both are fine, giving me the quality that I expect.

I spent 30 years of my career designing and implementing computer systems for the publishing industry, including two different newspapers and several magazines, so I understand that technology can be frustrating and that the media industry is suffering right now. The Times suffered a technical glitch, apparently. That's not my issue. My issue is that their customer service agents were unable to resolve my issue after multiple phone calls.

Long story, condensed: I received an email that my "payment didn't go through." My automatic renewal would not work and the link to update the payment info also did not work. It took six phone calls, each averaging 30 minutes, to get around whatever the problem was - The online page took me to another site with a link that wouldn't connect. It appeared to be an internal issue on their site.

Most of the agents that I was connected to had heavy accents that were very difficult to understand.
My issue was a "one-off" sort of thing, that didn't fit into their scripts. They didn't have enough knowledge to comprehend the issue, much less to resolve it. They bounced me around, including to third-party vendors who also couldn't help.

Yesterday, one told me that my payment was processing and to be patient... that turned out to be untrue. Finally, ten days after this ordeal began, I got the subscription renewed.

I can hardly wait until next year when I have to update my credit card into because the card will have expired.

The Confrontation Clause of the Sixth Amendment to the United States Constitution provides that "in all criminal prosecutions, the accused shall enjoy the rightto be confronted with the witnesses against him."

While the constant battering of the Trump administration is not a criminal prosecution there is no room for cowards to hide their faces and shout out their "opinions" as though they were to be believed without question.

Come out from behind your veil of secrecy, tell us your name, your position and offer us unequivocal proof of your assertions. Otherwise crawl back under the rock you came from.

Shame on you NYT!

Anyone can do a search of their articles to see the twisted words they use in ALL of their articles. Using words to make an articles sound bad is not the truth we seek. NYT hate for President Trump has caused them to lose the value of true journalism. Now they have shown their true colors in hiring a KNOWN racist and defends her words instead of condemning the racism. Hate is hate regardless of color. I have officially blocked them from my search results. At least CNN will report the news although inserting their own opinions too allowing racism to remain at CNN too.

I can't get it, I pay for home delivery and two weeks in a row no paper. So for you New Yorkers moving to Sussex County Delaware good luck getting home delivery.
The problem is they use the Delaware News Journal as their delivery service and they are useless.

I have been charged for months on a rolling subscription without realising. They have NO WAY of writing to them to request a partial refund when the service has not been used and money has continued to be taken for a long time. This is so unethical. How can this company claim to have an ethical standpoint when they are robbing people? Their 'Contact' webpage has NO WAY to contact them in writing to request a refund or to make a complaint. They have an option to call in within certain hours where doubtlessly they will take up your time and fob you off, like the whole of their website is structured to do. Perhaps they don't want to discuss their horrible policy in writing with people and they want to keep all negative interactions off any written record? It feels like being scammed and silenced by a company claiming to be a voice for people. This kind of exploitative system has more of a negative effect on people in poverty or with issues taking up their time (in other words, vulnerable people). Terrible experience and a shame because frankly I view them as corporate money grabbers now and don't know if that can change.