Nuts.com

I received a promotional email for first-time customers: "FREE Shipping & 20% Off with any $59+ purchase". So I clicked on the email link and then placed my first-time $59+ order.

After I provided my Credit Card info, the order summary added $7.99 for shipping.

I contacted Nuts.Com customer care and was informed that there were more business conditions required to get FREE shipping! They told me I needed to read the fine print on their website.

I sent them the image from the promotional mail that clearly displayed in BIG PRINT "FREE Shipping & 20% Off" and in fine print "With any $59+ purchase". That's unambiguous.

But sadly, the Nuts.Com email tease is not the same as the detailed fine print on the web site. That's misleading and deceptive, right?

For now on I'm shopping for nuts at Yummies.Com! They are not deceptive and their nuts are better quality!

H!

I have just read Customer reviews who purchased from Nuts.com, Most of the complaint about poor Customer Services and Shipment at wrong addresses. Never ship new products against rotten Nuts or misplaced Shipment... I have selected variety of Herbs and Seeds from Nuts.com, But I am Confused after read these Reviews Although Their Company profile is Commendable and impressive. One customer called them Clown after a Bad experience Shopping. What should I do?

I ordered 41.00 dollars worth of nuts and seeds. Very happy to receive my order 2 days later with free shipping. Unfortunately the nuts were stail. In doing so I received a $41 credit and did not have to return anything tonight I reordered different items hoping I will be happy this time we'll see. I am wondering if my order is bad again if I can receive a full credit on my credit card for the entire amount. I will be back to let you know thank you Steve.

Their butterscotch disks do not taste like butterscotch. The first one that I tried had an unpleasant taste, and I spit it out. I tried a second one a few days later, in case the first one was a fluke. The second one tasted the same as the first - objectionable - nothing like butterscotch; I spit it out. They also left a bitter aftertaste in my mouth. I sent a complaining email to their site (they said "we care") and did not receive a response. They have a lot of glowing reviews of this product on their site, but I find it hard to believe that anybody would enjoy these butterscotch disks, especially since I did not see any option on the site for posting a review of the product.

I ordered a couple mixed packs as gifts. My family said the were good. So, I ordered the snack packs for work and some of them tasted old. I also ordered dried cranberries, they taste old. I noticed no expiration date on packaging. I find that odd and will no longer order from Nuts.com … also the coffee is not so great.

Sent my son a nuts.com package and when he opened it there were bugs all over. Contacted company they did not respond. Called and was told it was past the guarantee date so I guess Bugs in the package are OK with this company. I would not buy from them again and you would be crazy to buy nuts with bugs.

Nuts.com is my go to for stocking up on snacks and other pantry staples! Everything tastes amazing but my favorite are the chocolate pecan clusters, dried mango and the matcha tea powder! I called their support team to inquire on a few items I had questions about and the team was beyond helpful and super friendly. Would 1000/10 recommend!

I have had strong gluten reactions to several of the "certified gluten free" products. They have many ingredients in these products that are subject to cross contamination. If you have celiac disease or are gluten sensitive I would avoid Nuts.com as their labelling isn't trust worthy.

I did complain and their solution was wonderful, their shipping is quick and I just have good things to say about Nuts.com. If you had a bad experience give them a chance to change it, they are honest and professional. Love what I buy from them!

I saw their ad on TV and tried ordering as it's hard to find good snacks that are low salt, low sugar. Ordered some roasted unsalted walnuts, mixed nuts, almonds... Walnuts were the best I've ever had, juicy and flavorful. Mixed nuts were really good -- not dry like you find with other commercial products. Almonds were just ok -- not as good as the walnuts. I later tried their energy squares and these were delicious, just sweet enough, and pleasant flavor. The package arrived pretty fast after ordering and the bags contain a pretty sizable quantity of nuts -- which should last a while except they get eaten fast. I really like the whimsical cartoons on the packaging too. Will return to try other things.

I want to love the company because I believe in buying in bulk to minimize waste. However for a long time now I have been asking them about their packaging that is all single-use plastic waste. They have repeatedly shared they are committed to the environment and that they are looking into other solutions, but it has been almost two years of the same response. Meanwhile other companies selling in bulk are switching to paper or offer their customers a legitimate recycling program. I find Nuts.com disingenuous in their efforts to reduce plastic waste. It's their responsibility to change their environmentally disastrous habit. And it's our responsibility as consumers to not patronize those companies who are not changing.

Just received "Winter Wonderland" box of nuts and when I opened the 3" tall box was surprised to see the 2" of the box was filled with wood shavings. Small bags of nuts and chocolate on the top. Very deceptive advertising! Actually got about $3 worth of nuts and chocolate for $50.00.

The quality of their products has reduced significantly since I first started using them over a year ago. The turkey jerky was full of flavor but now is nothing more then rabbit pellets. The bags they ship their nuts and other products in are suppose to be reseable allowing the product to stay fresh but even when the bags are sealed the bags feel up with air and the product goes stale fast. Their shipping is poor. They state you will receive your product in one to two days but with their shipping method, CDL, you may get in less than a week. Their customer service is fast but you get tired of hearing their excuses. Very disappointed for they were my go to for quality products but not anymore.

I Love Nuts.com! I first came across their website because I wanted fresh chestnuts for the holidays (the ones at the grocery store were always moldy). I was skeptical at first but pleasantly surprised. The product was perfect, fresh, and professionally packaged. The most delicious chestnuts I have ever had! Two weeks later, I ordered 2 more bags along with some organic chocolate covered cherries and mini trail mix bags for my kids. Highly, Highly, Highly recommend for personal purchase and gifts!

We've gotten Nuts.com gift twice. This year and last. Both times nuts were tasteless and odd. If there was someone out there making fake nuts...I would say Nuts.com is the company. No taste. If you closed your eyes and ate 4 different nuts you wouldn't know which was which. Bad. All the way around. How do they do that?!

First time ordering from this company. Shipping was free and very fast.I'm in love with this company. I do a lot of baking and making candy this time of year. Their products are amazing. The smell of the chocolate when you open the bags, yum. I will definitely order bulk from them again. So glad I found this company.