I went on the four-week five-day plan on the advisement of the 'counselor'. Encouraged after one week when I had lost 5 pounds, not so after week two, gaining one pound. I adhered to the program very closely, watching my food on weekends and literally having no alcoholic drinks. After week three I had lost no more weight. I cancelled my 'club' membership to assure I would not receive an unwanted shipment. I had received a phone call from a counselor after week one, schedule another after week three, but after cancelling I never heard from anyone again. Some of the food was not to my liking, the breakfasts peanut butter bar is disgustingly sweet. A couple items were not bad, two of the frozen were good but simply too much to eat! Overall, I was hoping for better results, did not achieve my goal!
Please be careful! Nutrisystem will take your credit card info and keep charging you over $700 every month even if didn't signed for automatic renewal. Customer service is horrible. Food is horrible too!
This program did not work for me. I followed it to the letter and gained weight after three weeks. The only way to get your money back is to cancel within 7 days, which is not enough time to tell if it works! Somewhere in the very small print, as there are A LOT of pop ups, advertisements, graphics, etc., it says if you don't order at least twice, you will be charged $150.00 for cancelling.
First of all, the food tastes like cardboard, the plan is supposedly guaranteed, but it's not; and you have to stick with it for two months or they will charge you. Not much of a guarantee and not much of a program,
Nutrisystem's food is bad (compare to see what's on TV) and they keep taking away any o the good choices they have. I cancelled them a couple of years ago and found that they locked me in for three recurring charges as late as 8 days ago. They refused to remove them so I protest it with my credit card company
The food is horrible. Packed with sugar and carbs. But the worst is that I tried to cancel and they make it extremely difficult. I had to text for over 20 min with an agent that kept ignoring my repeated requests to cancel. She was downright harassing me.
I used Nutrisystem for six months last year and lost 80 pounds. It works if you follow the directions and it's simple I didn't mind the meals or the snacks. I thought they were all good enough taste wise but after eating the same amount of limited food for six months, I began to grow extremely tired of the same old same old so I went off the diet. I was getting tired of the diet at the same time gained back 30 pounds going to try and lose 30 pounds went back on Nutrisystem because I saw advertising about a new men's basic plan for men Ordered it up. I received the same food package as last year. Fortunately I am able to eat it. I purchased a three month order once it's done I'll go back on my own. I wish they had a larger menu or rotated or something then I'd stay on it longer, but at the beginning it was great.
This is a horrible product. There is no flexibility is changing plans. You are told that it is 50% off but will need to make a time commitment. The frozen foods are just horrendous. I do not recommend purchasing Nutrisystem.
I would say customer service is horrible, but no humans work there to speak with.
Emails and live chat are automated responses, won't allow you to cancel or get refund. The food is awful. Big scam, why aren't they shut down, ripping people off.
Last time I was on this it was almost 1/2 the cost. Now same food with a slight twist and costs have doubled. On fixed income and wish I could now afford this but will have to find something else. BAD customer service!
Been on NutriSystem for 10+ years. Food, since Covid, has not been as good and selection has digressed. It is difficult to communicate with them for change or delay of delivery dates, and you end up with unwanted food you have no place to put. I spent 2+ hours on phone trying to delay, my order. Finally gave up and did a merchant block on my credit card. Sad. They used to be really good.
The food's not that good tasting it has a lot of sodium and preservatives of it. I never lost any weight.
Now i'm stuck paying a fee of a hundred and forty five dollars just to cancel it for the next month. That sucks that's why i'm running this review
The food is terrible. My wife couldn't stomach it anymore and then tried to pawn it off on me. Despite a career in the military, I found it disgusting as well. When my wife tried to cancel, she had to deal with a very rude person.
They bait you to their system with $259.00 offer and you end up paying $100's more for their system. They auto ship monthly and when you try to cancel your order they charge $125 for cancellation prior to 2 months. You don't find this out until after you have ordered. The diet can work but it is only temporary. There are much better approaches out there. Stay away from this unscrupulous business. They manipulate and fool their customers. Not a good business model.
Food is tasteless, made me sicker than a dog! I didn't lose any weight at all! I had migraines every day due to not being able to eat enough. They don't tell you to add any fresh food items like veggies. But customer support told me via social media. Are you serious? It's not enough food for an average person even! Waste of my money!
This is a great diet if you hate food! I am being very serious. There are individuals who do not eat and therefore gain weight. This may help them. The food tastes like freeze dried waste! The plan bases itself on shakes that are way overpriced and a total fad. Can you lose weight on this diet? Yes. Likelihood of keeping weight off: less than 10%. I am speaking not only from personal experience yet experience of many friends that have tried this. Bad diet, waste of money.
I signed up for the uniquely yours program. I tried it before my second shipment was to be delivered. I found after a month I was not losing the weight promised in a month. Thus, I decided to cancel the second shipment. I found a person cannot cancel the account fron the online account. I had to call in. Well there were several save attempts along with long winded questions as to why I wanted to cancel. As i pushed back the final option as a penalty for cancelling before the second shipment was to pay 125.00. I was livid, however I will glady pay the 125.00 just to be free of this sham of a product. So I would suggest to be prepared to pay at least $600 for two shipments or more and if you decide to cancel before the second shipment be prepared to pay a penalty. This is not a clean cancellation there are strings attached. This product did not work for me and i would not reccommmed it to anyone. Don't believe the hype like I did.
I received my first monthly shipment. The diet did not go well. Pls my daughter said he food is not healthy. I called to cancel as I found a healthier diet plan and before my conversation was over, I was charged a $125.00 cancellation fee. When I asked where this fee was located on he site, the agen had no idea. Numerous emails for the return of my money is not responded to with any answer. Stay away from nutrisystem!
The vanilla shake container I received contained plastic pieces. Nutrisytem said I had to pay for return of their defective shakes. Their malfunctioning equipment and I have to pay….DO NOT RECOMMEND - trying to contact FDA & State Health Department to report this dangerous situation
Horrifying experience! If can do negative stars I would do it. The customer service does not exist, and good lick in you need a refund. If you like classical music, that's the only thing you will listen to if you try to contact them. Food is terrible and they send you whatever they want, but what you ask for.
Was put on auto pay did not request tried to cancel was screamed & yelled at by JERRY told could not put on Hold for 55 min for cs sup and cut off will refuse order and return call cc Co have taken off card rude & disrespectful
Nutrisystem has a rating of 1.6 stars from 45 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nutrisystem most frequently mention customer service and credit card. Nutrisystem ranks 243rd among Diet sites.