logo

Nutrisystem
This website seems to be closed. Find similar businesses

website thubmnail of Nutrisystem

Nutrisystem

nutrisystem.com
Florida
2 reviews
0 helpful votes
Follow Robert R.
Unfollow Robert R.
Send Message
Share Review
Report Review

Very disappointing!
August 18, 2024

I went on the four-week five-day plan on the advisement of the 'counselor'. Encouraged after one week when I had lost 5 pounds, not so after week two, gaining one pound. I adhered to the program very closely, watching my food on weekends and literally having no alcoholic drinks. After week three I had lost no more weight. I cancelled my 'club' membership to assure I would not receive an unwanted shipment. I had received a phone call from a counselor after week one, schedule another after week three, but after cancelling I never heard from anyone again. Some of the food was not to my liking, the breakfasts peanut butter bar is disgustingly sweet. A couple items were not bad, two of the frozen were good but simply too much to eat! Overall, I was hoping for better results, did not achieve my goal!

Date of experience: August 18, 2024
Louisiana
1 review
3 helpful votes
Follow Biljana D.
Unfollow Biljana D.
Send Message
Share Review
Report Review

Horrible
July 8, 2023

Please be careful! Nutrisystem will take your credit card info and keep charging you over $700 every month even if didn't signed for automatic renewal. Customer service is horrible. Food is horrible too!

Date of experience: July 8, 2023
Oregon
1 review
0 helpful votes
Follow Kristi M.
Unfollow Kristi M.
Send Message
Share Review
Report Review

This program did not work for me. I followed it to the letter and gained weight after three weeks. The only way to get your money back is to cancel within 7 days, which is not enough time to tell if it works! Somewhere in the very small print, as there are A LOT of pop ups, advertisements, graphics, etc., it says if you don't order at least twice, you will be charged $150.00 for cancelling.
First of all, the food tastes like cardboard, the plan is supposedly guaranteed, but it's not; and you have to stick with it for two months or they will charge you. Not much of a guarantee and not much of a program,

Date of experience: January 23, 2024
Virginia
1 review
0 helpful votes
Follow Jay A.
Unfollow Jay A.
Send Message
Share Review
Report Review

Nutrisystem's food is bad (compare to see what's on TV) and they keep taking away any o the good choices they have. I cancelled them a couple of years ago and found that they locked me in for three recurring charges as late as 8 days ago. They refused to remove them so I protest it with my credit card company

Date of experience: March 12, 2024
Wisconsin
1 review
0 helpful votes
Follow heidi k.
Unfollow heidi k.
Send Message
Share Review
Report Review

Very deceptive
February 18, 2024

The food is horrible. Packed with sugar and carbs. But the worst is that I tried to cancel and they make it extremely difficult. I had to text for over 20 min with an agent that kept ignoring my repeated requests to cancel. She was downright harassing me.

Date of experience: February 18, 2024
Canada
1 review
0 helpful votes
Follow Brian S.
Unfollow Brian S.
Send Message
Share Review
Report Review

Same as last time
December 4, 2023

I used Nutrisystem for six months last year and lost 80 pounds. It works if you follow the directions and it's simple I didn't mind the meals or the snacks. I thought they were all good enough taste wise but after eating the same amount of limited food for six months, I began to grow extremely tired of the same old same old so I went off the diet. I was getting tired of the diet at the same time gained back 30 pounds going to try and lose 30 pounds went back on Nutrisystem because I saw advertising about a new men's basic plan for men Ordered it up. I received the same food package as last year. Fortunately I am able to eat it. I purchased a three month order once it's done I'll go back on my own. I wish they had a larger menu or rotated or something then I'd stay on it longer, but at the beginning it was great.

Date of experience: December 3, 2023
Indiana
1 review
1 helpful vote
Follow Elizabeth M.
Unfollow Elizabeth M.
Send Message
Share Review
Report Review

Do not purchase
October 12, 2023

This is a horrible product. There is no flexibility is changing plans. You are told that it is 50% off but will need to make a time commitment. The frozen foods are just horrendous. I do not recommend purchasing Nutrisystem.

Date of experience: October 12, 2023
Texas
1 review
3 helpful votes
Follow Kelly C.
Unfollow Kelly C.
Send Message
Share Review
Report Review

I would say customer service is horrible, but no humans work there to speak with.
Emails and live chat are automated responses, won't allow you to cancel or get refund. The food is awful. Big scam, why aren't they shut down, ripping people off.

Date of experience: April 8, 2023
New Jersey
1 review
1 helpful vote
Follow Tom H.
Unfollow Tom H.
Send Message
Share Review
Report Review

MONEY/MONEY
August 9, 2023

Last time I was on this it was almost 1/2 the cost. Now same food with a slight twist and costs have doubled. On fixed income and wish I could now afford this but will have to find something else. BAD customer service!

Date of experience: August 9, 2023
Mississippi
3 reviews
4 helpful votes
Follow Lyda O.
Unfollow Lyda O.
Send Message
Share Review
Report Review

No Longer Good
September 5, 2023

Been on NutriSystem for 10+ years. Food, since Covid, has not been as good and selection has digressed. It is difficult to communicate with them for change or delay of delivery dates, and you end up with unwanted food you have no place to put. I spent 2+ hours on phone trying to delay, my order. Finally gave up and did a merchant block on my credit card. Sad. They used to be really good.

Date of experience: September 5, 2023
Michigan
2 reviews
4 helpful votes
Follow Michelle A.
Unfollow Michelle A.
Send Message
Share Review
Report Review

Over charged
March 17, 2023

The food's not that good tasting it has a lot of sodium and preservatives of it. I never lost any weight.
Now i'm stuck paying a fee of a hundred and forty five dollars just to cancel it for the next month. That sucks that's why i'm running this review

Date of experience: March 17, 2023
Florida
1 review
1 helpful vote
Follow Robert Y.
Unfollow Robert Y.
Send Message
Share Review
Report Review

Terrible food.
March 19, 2023

The food is terrible. My wife couldn't stomach it anymore and then tried to pawn it off on me. Despite a career in the military, I found it disgusting as well. When my wife tried to cancel, she had to deal with a very rude person.

Date of experience: March 19, 2023
Colorado
1 review
6 helpful votes
Follow Bob F.
Unfollow Bob F.
Send Message
Share Review
Report Review

Nutrisystem uses bait and switch tactics
January 4, 2023

They bait you to their system with $259.00 offer and you end up paying $100's more for their system. They auto ship monthly and when you try to cancel your order they charge $125 for cancellation prior to 2 months. You don't find this out until after you have ordered. The diet can work but it is only temporary. There are much better approaches out there. Stay away from this unscrupulous business. They manipulate and fool their customers. Not a good business model.

Date of experience: January 4, 2023
Pennsylvania
12 reviews
22 helpful votes
Follow Stella C.
Unfollow Stella C.
Send Message
Share Review
Report Review

Awful!
January 8, 2018

Food is tasteless, made me sicker than a dog! I didn't lose any weight at all! I had migraines every day due to not being able to eat enough. They don't tell you to add any fresh food items like veggies. But customer support told me via social media. Are you serious? It's not enough food for an average person even! Waste of my money!

Date of experience: January 8, 2018
Nevada
5 reviews
12 helpful votes
Follow Mirit A.
Unfollow Mirit A.
Send Message
Share Review
Report Review

This is a great diet if you hate food! I am being very serious. There are individuals who do not eat and therefore gain weight. This may help them. The food tastes like freeze dried waste! The plan bases itself on shakes that are way overpriced and a total fad. Can you lose weight on this diet? Yes. Likelihood of keeping weight off: less than 10%. I am speaking not only from personal experience yet experience of many friends that have tried this. Bad diet, waste of money.

Date of experience: January 1, 2013
Illinois
1 review
1 helpful vote
Follow linda b.
Unfollow linda b.
Send Message
Share Review
Report Review

I signed up for the uniquely yours program. I tried it before my second shipment was to be delivered. I found after a month I was not losing the weight promised in a month. Thus, I decided to cancel the second shipment. I found a person cannot cancel the account fron the online account. I had to call in. Well there were several save attempts along with long winded questions as to why I wanted to cancel. As i pushed back the final option as a penalty for cancelling before the second shipment was to pay 125.00. I was livid, however I will glady pay the 125.00 just to be free of this sham of a product. So I would suggest to be prepared to pay at least $600 for two shipments or more and if you decide to cancel before the second shipment be prepared to pay a penalty. This is not a clean cancellation there are strings attached. This product did not work for me and i would not reccommmed it to anyone. Don't believe the hype like I did.

Date of experience: September 11, 2023
Illinois
1 review
6 helpful votes
Follow Carol B.
Unfollow Carol B.
Send Message
Share Review
Report Review

Rip-off
August 25, 2022

I received my first monthly shipment. The diet did not go well. Pls my daughter said he food is not healthy. I called to cancel as I found a healthier diet plan and before my conversation was over, I was charged a $125.00 cancellation fee. When I asked where this fee was located on he site, the agen had no idea. Numerous emails for the return of my money is not responded to with any answer. Stay away from nutrisystem!

Date of experience: August 25, 2022
Tennessee
1 review
0 helpful votes
Follow Mary P.
Unfollow Mary P.
Send Message
Share Review
Report Review

Defective Shakes
March 8, 2024

The vanilla shake container I received contained plastic pieces. Nutrisytem said I had to pay for return of their defective shakes. Their malfunctioning equipment and I have to pay….DO NOT RECOMMEND - trying to contact FDA & State Health Department to report this dangerous situation

Date of experience: March 8, 2024
Massachusetts
1 review
6 helpful votes
Follow Wanda O.
Unfollow Wanda O.
Send Message
Share Review
Report Review

Horrifying experience! If can do negative stars I would do it. The customer service does not exist, and good lick in you need a refund. If you like classical music, that's the only thing you will listen to if you try to contact them. Food is terrible and they send you whatever they want, but what you ask for.

Date of experience: April 18, 2022
Arkansas
1 review
2 helpful votes
Follow Andrea M.
Unfollow Andrea M.
Send Message
Share Review
Report Review

Was put on auto pay did not request tried to cancel was screamed & yelled at by JERRY told could not put on Hold for 55 min for cs sup and cut off will refuse order and return call cc Co have taken off card rude & disrespectful

Date of experience: January 18, 2023

Overview

Nutrisystem has a rating of 1.6 stars from 45 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nutrisystem most frequently mention customer service and credit card. Nutrisystem ranks 243rd among Diet sites.

service
20
value
21
shipping
19
returns
15
quality
21