NorthlineExpress
Overview
NorthlineExpress has a rating of 4.5 stars from 2,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with NorthlineExpress most frequently mention customer service, good quality and timely manner. NorthlineExpress ranks 1st among Fireplaces sites.
This company responds to reviews on average within 15 days
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12,610 reviews
How would you rate NorthlineExpress?
Michigan 2 reviews 3 helpful votes
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It was easy to find what I was looking for, and easy to check out.
Date of experience: December 28, 2022
Georgia 1 review 0 helpful votes
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Great experience
December 19, 2023
Great selection and fast delivery! Would recommend
Date of experience: December 12, 2023
Ohio 1 review 1 helpful vote
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Excellent
October 11, 2023
I have already used you product and i and very satisfied with it. Thank you very much.
Date of experience: September 11, 2023
Texas 4 reviews 0 helpful votes
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Stove Pipe
March 30, 2023
The right material in the right time. I'm very satisfied! Thank you.
Date of experience: February 28, 2023
Washington 2 reviews 0 helpful votes
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Stovepipe parts
December 19, 2023
Shipping is super fast and appears to be in good order I have not installed yet
Date of experience: December 12, 2023
California 1 review 0 helpful votes
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Great experience
February 3, 2023
Very good experience and looks to be good product. Haven't installed yet but looks good
Date of experience: January 4, 2023
California 1 review 0 helpful votes
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Great Svc, Great Price, Great Shipping
March 30, 2023
Not in love with the Durablack product by Duravent. Paint burns off and stinks up the house.
Date of experience: February 28, 2023
Georgia 1 review 0 helpful votes
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Happy with products.
September 25, 2023
Great tools for the price, they all work the way they should.
Date of experience: August 26, 2023
New York 1 review 0 helpful votes
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Bad experiance
December 16, 2022
Sent me wrong heater & no fan & taking 3 weeks & still NO solution
Date of experience: November 16, 2022
Ohio 2 reviews 0 helpful votes
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It's beautiful I love it.
May 14, 2023
Awesome and easy spoke with young lady and very helpful and nice to speak with
Date of experience: April 14, 2023
Arizona 1 review 0 helpful votes
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Stove Pipe conector
December 20, 2022
They stove pipes came on time and they look and work great!
Date of experience: November 20, 2022
California 1 review 0 helpful votes
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Great customer support and quick delivery
November 28, 2023
Good clear web page and quick chat response to double check thesize and type confirmation
Date of experience: November 21, 2023
New York 1 review 0 helpful votes
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All went fine. Product worked excellent and fixed the problem.
February 22, 2023
Excellent service and customer help. Very customer friendly.
Date of experience: January 23, 2023
Pennsylvania 1 review 0 helpful votes
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Stove pipe
December 10, 2023
Wish you had a store closer so I can see what I'm buying
Date of experience: December 3, 2023
California 1 review 0 helpful votes
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A++ excellent craftsmanship and quality
December 11, 2023
Excellent company. Great customer service. Wonderful quality. Five
Date of experience: December 4, 2023
Massachusetts 1 review 0 helpful votes
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Fireback purchase
May 7, 2023
Quick, easy, great product…. Beat expectations. Great experience
Date of experience: April 7, 2023
New York 1 review 0 helpful votes
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Works very good
October 26, 2022
Website was easy to use and easy to place my order
Date of experience: September 26, 2022
New Mexico 1 review 1 helpful vote
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Excellent delivery
October 14, 2023
Excellent, packing was outstanding, product was as advertised.
Date of experience: September 14, 2023
Georgia 2 reviews 0 helpful votes
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Good product
December 10, 2023
Website is user friendly and checkout was with ease
Date of experience: December 3, 2023
Colorado 1 review 0 helpful votes
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Good customer support
December 5, 2023
Ease of using website and ordering. Excellent pricing
Date of experience: November 28, 2023
We offer top quality, hand selected, indoor and outdoor fireplaces, stoves, stove pipe and more to heat your life up. Great prices and Fast Shipping!
- Visit Website
- Roscommon, MI, United States
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Business History
Northline Express is an online retailer and vendor that specializes in fireplaces, chimneys, hearths (the area or floor in front of the fireplace), as well as a variety of other outdoor living products. Northline Express is the most recent addition into the Online Stores Inc. family. Online Stores Inc. is a privately owned e-commerce company that comprises of seven other sites and stores. The sites and stores included are the United States Flag Store, the English Tea Store, Discount Safety Gear, Construction Gear Store, the Safety Girl Store and Lightup. Online Stores Inc. is an A+ rated member of the Better Business Bureau of Westmoreland County.
Northline Express is based out of New Stanton, Pennsylvania, along with its parent company Online Stores Inc. Northline Express primarily operates out of a warehouse in Youngwood, Pennsylvania and Sparks, Nevada for the shipping and manufacturing of its products. The latter was added to aid and assist in this process to better serve its customers on west coast. Northline Express has two of the very own brands of products with WoodEze, a line that consists of a variety of firepits, firewood racks, camping supplies and heaters and with FiveOaks, a line dedicated to outdoor patio furniture.
Northline Express has a dedicated YouTube channel, NorthlineExpress which has over 17k subscribers. The channel focuses on product reviews, demonstrations, installation and general product information.
The Northline Express site has an exclusive chimney and stove pipe planning guide, named Chimney Wizard which helps customers find and discover what kind of product is best suited for their custom chimney and stove pipe installation needs.
The site does feature products from popular brands in the chimney pipe field such as DuraVent, Selkirk and Shasta Vent.
The site does offer wholesale of its products to qualifying customers and was the reason behind the creation of the WoodEze brand.
Northline Express has received positive feedback from consumers and publications.
History
Northline Express started out as a smaller family-owned business by Rob and Joe Cochran in 1994, where it ran independently until 2017 when it was acquired by Online Stores Inc.
The Northline Express brand WoodEze was created in 2007.
Recognition
2021:
• Northline Express was ranked #14 in Best Online Shops in "DIY, Tools, Supplies," category by Newsweek
2020:
• Northline Express was ranked #1 in Best Online Shops in “DIY, Tools & Supplies” category by Newsweek
Northline Express is based out of New Stanton, Pennsylvania, along with its parent company Online Stores Inc. Northline Express primarily operates out of a warehouse in Youngwood, Pennsylvania and Sparks, Nevada for the shipping and manufacturing of its products. The latter was added to aid and assist in this process to better serve its customers on west coast. Northline Express has two of the very own brands of products with WoodEze, a line that consists of a variety of firepits, firewood racks, camping supplies and heaters and with FiveOaks, a line dedicated to outdoor patio furniture.
Northline Express has a dedicated YouTube channel, NorthlineExpress which has over 17k subscribers. The channel focuses on product reviews, demonstrations, installation and general product information.
The Northline Express site has an exclusive chimney and stove pipe planning guide, named Chimney Wizard which helps customers find and discover what kind of product is best suited for their custom chimney and stove pipe installation needs.
The site does feature products from popular brands in the chimney pipe field such as DuraVent, Selkirk and Shasta Vent.
The site does offer wholesale of its products to qualifying customers and was the reason behind the creation of the WoodEze brand.
Northline Express has received positive feedback from consumers and publications.
History
Northline Express started out as a smaller family-owned business by Rob and Joe Cochran in 1994, where it ran independently until 2017 when it was acquired by Online Stores Inc.
The Northline Express brand WoodEze was created in 2007.
Recognition
2021:
• Northline Express was ranked #14 in Best Online Shops in "DIY, Tools, Supplies," category by Newsweek
2020:
• Northline Express was ranked #1 in Best Online Shops in “DIY, Tools & Supplies” category by Newsweek
Company Representative
Web D.
Typically responds within 15 days
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Artusa, We deeply apologize for the delay in our Customer Service communications. Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!