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We offer top quality, hand selected, indoor and outdoor fireplaces, stoves, stove pipe and more to heat your life up. Great prices and Fast Shipping!


northlineexpress.com
Founded in 2001
New Stanton, Pennsylvania, United States
+8
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NorthlineExpress Reviews Summary

The company enjoys a solid reputation for product quality and reliability, with customers frequently praising the excellent selection and value of items offered. Many reviews highlight the professionalism in packaging and prompt delivery, contributing to overall satisfaction. However, some customers express concerns regarding service delays, particularly with backorders and order processing times, which can lead to frustration. While customer service is often noted as responsive and helpful, there are occasional issues related to returns and order accuracy. Overall, the sentiment reflects a balance of appreciation for quality products alongside a need for improved efficiency in order fulfillment.

This summary is generated by AI, based on text from customer reviews

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12,701 reviews

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Connecticut
1 review
0 helpful votes
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Outstanding and affordable!
December 18, 2025

Fantastic quality for a very fair price. Super fast shipping. I am 100% a customer for life now. I trust the quality of the products and that NorthlineExpress will charge a fair price. Seriously love this site

Date of experience: December 8, 2025
New Mexico
1 review
0 helpful votes
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I spent a couple of days trying to locate all the parts I needed to install a wood stove in my metal building. Because I don't have an attic space it was challenging to figure out how to do it and there were no good YouTube videos out there. The real challenge was finding all the parts that I need. It appeared I was going to have to order parts from a bunch of different vendors. Then I found Northline Express. They have everything in one place on their website, including kits for the most complicated parts of my assembly. That took a load of uncertainty out of my design, and on top of that they noticed I had ordered an incompatible part, called me and fixed my order. Fantastic service! I'm going to make a YouTube video on how I decided to install a wood stove in an insulated metal building that has no attic space. I am definitely going to brag about how Northline Express put everything in one place and saved me from my own mistake.

Date of experience: December 8, 2025
Maryland
1 review
0 helpful votes
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Great
December 15, 2025

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Date of experience: December 5, 2025
New Jersey
1 review
0 helpful votes
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Outstanding fireplace grate
December 14, 2025

Seamless. Helpful educational videos provided to select grate size. The grate is extremely heavy duty with ample area beneath the grate to limit contact with hot embers which destroy the grate prematurely. This is our 3rd grate and hopefully our last. Our previous grates were cheaper and much less well constructed.

Date of experience: December 4, 2025
Maine
1 review
0 helpful votes
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Wood stove steamer
December 9, 2025

I found exactly what I was looking for on this website.
The website, search, ordering, and check out was easy to use. Notifications on the status of my order were exact.
Good experience!

Date of experience: November 29, 2025
Texas
1 review
1 helpful vote
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Johnny Beard Bellows Purchase
December 4, 2025

Our experience with NorthlineExpress was outstanding. Price was fair, shipped right away, packaged well and arrived undamaged. Product was just as described on their website.

Date of experience: November 24, 2025
Pennsylvania
1 review
0 helpful votes
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Ordering on line was easy and the availability of various sizes made selecting the appropriate size for my flue very easy. Product arrived quickly and was appropriately packaged to prevent damage during shipment.

Date of experience: November 15, 2025
Minnesota
1 review
0 helpful votes
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Ashland house
November 30, 2025

Smooth all the way. I would buy from Northline express again. I feel confident that they understand what it takes to build a chimney.

Date of experience: November 14, 2025
Georgia
1 review
0 helpful votes
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Never known about this Site
November 28, 2025

I did not know anything about this site until I came across advertising online on Pinterest ( I think) or on X, I'm not sure where! So I thought I'd gave it a try, and turned out it a very trustworthy website. No shipping fee up to certain amount that I spent, and I love that! Thank you for producing such wonderful products.

Date of experience: November 18, 2025
Cyprus
1 review
0 helpful votes
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Fireplace cleaner
November 27, 2025

Both bottles were dirty and one was partially open (seal broken). Luckily there was no leakage. No problems with previous purchase so no harm no foul. Product and bottles are still functional.

Date of experience: November 17, 2025
Arkansas
1 review
0 helpful votes
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Not as I expected
November 26, 2025

I spent a lot of money and still don't have all the parts I need. I understand I wasn't getting the pipe, but I'm still having to go to other stores to get the the piece that transitions from the ceiling box to the pipe through the attic. Very disappointed in this.

Date of experience: November 16, 2025
New York
1 review
0 helpful votes
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Fair price and as described
November 25, 2025

Shipped in a timely fashion and came with no damage. Priced right and items were as described. Seems to be good quality and fit together nicely.

Date of experience: November 15, 2025
Virginia
1 review
0 helpful votes
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Good Product
November 22, 2025

Ordered several pieces for our gas fireplace chimney. Was easy to connect the parts. The only downside was several pieces delivered at different times with the last piece on back order and had to wait several weeks. Customer service was very helpful. AI service was not helpful, took several emails back and forth before I realized I was trying to get answers from AI.

Date of experience: November 12, 2025
Virginia
1 review
0 helpful votes
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Professional good people to buy from
November 20, 2025

Fast shipping and good packaging good place to buy from they have what you are looking for at a good price.

Date of experience: November 10, 2025
Washington
1 review
0 helpful votes
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Good experience
November 17, 2025

Really did not interact with the company. Ordered online, received tracking information and followed the delivery. Very happy with our purchase.

Date of experience: November 7, 2025
Sri Lanka
1 review
0 helpful votes
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Hi-temp color I needed
November 17, 2025

Shipping time was way sooner than promised. Haven't had chance to paint my stove yet. Hopefully the color will be a close match and the hi-temp holds up

Date of experience: November 7, 2025
Wisconsin
1 review
0 helpful votes
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Excellent Experience
November 17, 2025

It was easy to find the exact product with the dimensions needed for our fireplace. Lots of options to choose from too.

Date of experience: November 7, 2025
Maryland
1 review
0 helpful votes
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As advertised
November 16, 2025

Had to have very high heat tolerance paint for WWII Veteran project 1st gen Mustang. Looked everywhere until Northline came through. We ALL thank you

Date of experience: November 6, 2025
Montana
1 review
0 helpful votes
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YAY! I Got My Stove Parts!
November 15, 2025

We will be installing the stove and all its accessories this week.
Everything seems to be in order and we will report otherwise if it isn't,

Date of experience: November 5, 2025
Ohio
1 review
0 helpful votes
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Na
November 15, 2025

I thought I had ordered the double wall black pipe and received the single wall. The job location is 2 hours and 20 minutes from my shop. I was not a happy camper. I guess I may need to double check everything next time.

Date of experience: November 5, 2025