Quick feedback when I had problems with my shipment
Website is easy to navigate, and descriptions are accurate for the items I have purchased.
Easy to navigate through the process
Wife loves them………………………………………………………………………………………..
Great experience, fit perfectly,will be using these for hiking and under my waders,thanks
Order was delivered promptly and has more than matched my expectations
Great service and communication. We love the product.
Hi Nancy,
Thank you so much for your wonderful feedback! We are thrilled to hear that you love Northbound Gear. Your satisfaction is our top priority, and it's feedback like yours that motivates us to continue providing exceptional products and service. Once again, thank you for choosing Northbound Gear, and we look forward to serving you again in the future.
If you ever have any questions or need further assistance in the future, please don't hesitate to reach out. We're here to help!
No problem with shopping experience. Belt arrived as advised and is great.
All good! Everything was as expected. Quality product.
Received various emails regarding my purchase. Jacket is excellent and fits perfectly.
I ordered these for my husband and he can't stop wearing them - so amazing!
I have received the pants. Delivery time way too long..
You guys rock. Very impressed with the service, product and your business. Strong work.
Kept me up to date on delivery and love the clothing. Will buy again.
All went well. If I had one complaint it took longer than expected
Awesome product. Great customer service. Will be back for more.
Easy ordering. Arrived within the 10 days stated well packaged
I ordered winter and summer pants for my husband this year. He loves both!
Overview
Northbound Gear has a rating of 3.3 stars from 1,679 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Northbound Gear most frequently mention adventure pants, customer service and good quality. Northbound Gear ranks 2nd among Outdoor Clothing sites.
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Business History
The Northbound Gear Family is a small but mighty team of 12 movers and shakers from around the world. We span 6 continents and speak a combined 7 languages. A truly global team brought together for the sole purpose of creating the highest quality sustainable apparel on the planet.
HOW WE STARTED
As three outdoor enthusiasts, we set out on a mission to design innovative outdoor apparel that is durable, comfortable, & stylish.
The company name, Northbound Gear, symbolizes what we stand for. We are always moving forward and never looking back. From our products to our lifestyle, we strive to be the best we can possibly be, and design the best products to enhance your next outdoor adventure.
We are constantly field testing, noting customer feedback, and improving our designs so we can create the best possible products in the world. As a rule of thumb, If we won't wear it, we won't sell it!
If you have any feedback about your purchase or have any product ideas you would like to see us design, we’d love to hear from you!
Contact us and let us know how we can serve you better.
Onwards & Upwards!
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Gavin,
We truly appreciate your feedback! Your satisfaction is incredibly important to us. If you happen to have any questions or concerns, please don't hesitate to reach out. I'm here and more than happy to assist you!
Cheers!