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Northbound Gear has a rating of 3 stars from 1,671 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Northbound Gear most frequently mention adventure pants, customer service and good quality. Northbound Gear ranks 5th among Outdoor Clothing sites.
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Product really good. Didn't realise the delivery time is longer than normal but that's ok.
Not sure I like the amount of texts and emails received after I ordered.
Overall happy with product.
Haven't tried yet but looking forward to wearing them. Fits well and nice and stretchy.
My order took a month to get to me. When I tried to track it only had movement in the originating city.
Efficient purchasing and delivery. Excellent communications.
Trousers purchased are brilliant they are comfortable, warm, durable and waterproof. Everything I hoped for.
Very warm! Exactly what I ordered and very satisfied with the jacket
I ordered the trousers in September and get no satisfying messages about the status. Until today I did not get the delivery. I am really disapointed.
Hood to small, when I pulled the peak to the front of my forehead, it was too tight on the back of my head and I could feel the jacket pull tight against me back. The overall length of the jacket could do with being an inch or two longer. I will not be recommending this jacket to my friends.
Prompt delivery, and nice people to deal with. Great trousers for cycling, comfortable fit hard wearing. Would have no problem in recommending them to friends.
Fantastic trousers, comfortable and waterproof. They do exactly what was advertised. No complaints. Really good service too.
Très satisfait de mes pantalons; les meilleurs que j'ai jamais portés.
Chauds, ésistants, de qualités et bien ajusté
Les produits sont de grande qualité, j'ai trouvé ma marque de vêtements pour l'hiver...
Easy to order. Will wait to see the product before I comment further.
Great fitting pants - high quality is evident. Very warm and have become my go to pants when I walk the dog or do virtually anything outside.
Despite a few hiccups to find the right sizing for me, the client servicing team has been amazing to help me out. Clear and fast with email replies, proactive in finding helpful information. That is what customer service should be like. Thank you!
I was looking for a good quality pant for fall weather and these are it. Most comfortable pair of pants I have ever worn. Definitely too warm for summer use but have been great for fall and seem warm enough for early winter also.
The gears are absolutely engineered for outdoors. The pants with fleece underneath is soothing to the legs and it's really waterproof.
These were purchased for work in construction, these are the best most comfortable pants I have ever owned.
Not only was my order delivered promptly and the merchandise of great quality, but the company's attention to meeting clients' needs was remarkable!
Really happy with the pants I purchased. When I saw that they were shipped from China I was thinking this will take months but arrived in Australia in great time. Great service. Thanks Northbound.
Great fit and tested thoroughly in the recent inclement weather.
I purchased these for work, which is outside in all weather. They have kept me dry in very wet conditions and fit as expected. I am think of purchasing the fleece lined adventure trousers for the winter as a result of this.
The pants fitted perfectly and dealing with customer service was really nice
I was out in the rain daily, hiking in the woods, stayed dry all day. The pants are warm a stretchy, love them
Answer: So far the evidence is that it is a scam. Ask me in a year and maybe it will have arrived in time for next hiking trip.
Answer: China... apparently. Won't know for sure as not yet arrived.
Answer: Hi Elizabeth, I'm sorry for the delay. Upon checking, it shows that your order was shipped last October 14, however, there seems to be a delay with the delivery on the courier's end. They provided an update on the tracking information and I attached a link for your reference. https://www.canadapost-postescanada.ca/track-reperage/en#/details/1023038360005180 As much as I love to expedite the delivery, this situation is out of our control. No worries, I will reach out to the courier to see to it that the item will be delivered soon. Rest assured that your order will be delivered anytime soon.
Northbound Gear is a leader in water-resistant outdoor clothing, made tough with a strong commitment to the environment and the communities we work in.