Northbound Gear has a rating of 3.2 stars from 1,671 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Northbound Gear most frequently mention adventure pants, customer service and good quality. Northbound Gear ranks 5th among Outdoor Clothing sites.
I have purchased 2 pairs of pants and I am impressed at the quality.
Two people I know have ordered some now since my experience has been great. I am not an online shopper (and neither are my two pals) because you never really know what you are getting.
I work in a mountain environment and these are the most functional working outdoors in all weather conditions and temperatures.
Delivery took almost a months despite contacting customer service three times there was no attempt made to get me my order in time for Christmas
I was worried about ordering the waterproof pants on-line with a new clothing company however the product came on time before Christmas and my husband is truly satisfied with it.
Love our north bound gear. Super easy to order. I do wish they got here quicker but I have no problem waiting for them. The whole family has them and we all love wearing them.
Hi there! I've returned the pants. Please exchange for size 10, regular length. Thanks!
Great quality trousers in a size that fit my son's long legs. He loves them
PRODUCT IS REALLY GREAT. Fit and size were great, except Canada Post is the worst way to ship. It's no Amazon for speed.
Questions are answered seriously and in good time.
Ordered pants for myself and husband and they're perfect. Great timing with this current cold front too. Also ordered the coat for fly fishing. Again, just perfect on cold, windy days.
Discount code wouldn't work and glitch in system ordering mens pants.
Hope shipping is quicker than last time shipping was quicker this time
A Canadian gem to find this company. Have to agree. I waited a bit for the arrival, but,…totally worth the wait! My orders arrived just in time for some wicked winter weather. I can honestly say I have never been so warm and dry! And I love Canadian winters! All I can say is THANK YOU
A Canadian gem to find this company
I bought these for my son he takes his dog walking in the woods, he was thrilled when he saw them just the perfect gift none like these in England I will always look at Northbound Gear in the future Thanks
The transaction with Northbound was easy however the order and delivery tracking never updated and delivery was a surprise.
Love the pants I ordered both men's and women's. Shipping was a little hectic but everything worked out.
Second time I've ordered these pants for my partner and he loves them. The fit is perfect and the quality is fantastic. Shipping is decent, wish the tracking was a little more up to date but it arrived within the timeframe given. Will buy again
Easy to order but took a while to arrive. Pants are very warm and comfortable for these very cold December days. Good zips and pockets. I ordered regular and they are a little long for me at 5'3" but not sure if the shorter ones would have been too short.
Easy to order and navigate. Just hope I got my size correct!
Answer: So far the evidence is that it is a scam. Ask me in a year and maybe it will have arrived in time for next hiking trip.
Answer: China... apparently. Won't know for sure as not yet arrived.
Answer: Hi Elizabeth, I'm sorry for the delay. Upon checking, it shows that your order was shipped last October 14, however, there seems to be a delay with the delivery on the courier's end. They provided an update on the tracking information and I attached a link for your reference. https://www.canadapost-postescanada.ca/track-reperage/en#/details/1023038360005180 As much as I love to expedite the delivery, this situation is out of our control. No worries, I will reach out to the courier to see to it that the item will be delivered soon. Rest assured that your order will be delivered anytime soon.
Northbound Gear is a leader in water-resistant outdoor clothing, made tough with a strong commitment to the environment and the communities we work in.