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Northbound GearReviews 1,671

3.2
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Northbound Gear Reviews Summary

Northbound Gear has a rating of 3.2 stars from 1,671 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Northbound Gear most frequently mention adventure pants, customer service and good quality. Northbound Gear ranks 5th among Outdoor Clothing sites.

service
39
value
40
shipping
43
returns
26
quality
36

Instant Feedback

2,134 reviews
Canada
1 review
0 helpful votes
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Not shipped from Canada
January 25, 2023

I mistakenly assumed that a Canadian company would have stock on hand and ship from Canada. Nope, drop ship from overseas took a very long time to receive the order.
BUT the pants are great, they fit well and are very comfortable. Time will tell about their durability.

Date of experience: December 26, 2022
Canada
1 review
0 helpful votes
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Excellente
December 26, 2022
Updated review

Le manteau me fait comme un gant, hahaha
Grandeur parfaite et beaucoup plus d atouts que vu sur le site: manches bien fermées avec insertion pour le pouce, des poches très bien placées et fermées, col et capuchon qui couvrent bien: wow!

Date of experience: December 26, 2022

Pas de mesure pour la longueur des manches, ou erreur...
December 25, 2022
Previous review

Pas de mesure pour la longueur des manches, ou erreur car valeurs inscrites beaucoup trop élevées!

Date of experience: November 25, 2022
Canada
1 review
0 helpful votes
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Excellent produit/livraison lente
January 25, 2023
Updated review

Très contente de premier achat de pantalon doublé. La taille est parfaite. J'ai commandé un 2e pantalon ainsi qu'un pour mon conjoint. Mon conjoint est très contente. Toutefois, la livraison au Québec est très lente. Presque 3 semaines d'attente.

Northbound Gear attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 26, 2022

Très contente de premier achat de pantalon doublé
November 24, 2022
Previous review

Très contente de premier achat de pantalon doublé. La taille est parfaite.

Date of experience: November 24, 2022
Canada
1 review
0 helpful votes
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Ssslllooww delivery time..
December 26, 2022
Updated review

Had to contact after two weeks and no shipping notice. Once I didi that the item was shipped and delivered in a reasonable time. Happy with product

Date of experience: December 26, 2022

Good product
November 22, 2022
Previous review

Good product

Date of experience: November 22, 2022
Canada
1 review
0 helpful votes
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Pantalon imperméable
December 26, 2022

Je suis très satisfait des pantalons que j'ai reçu.

Date of experience: December 26, 2022
GB
1 review
0 helpful votes
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Trousers
December 26, 2022

Bought the trousers to wear in the winter for work but too good to ruin for work so using for dog walking and outdoors pursuits.
Very good

Date of experience: December 26, 2022
Canada
1 review
0 helpful votes
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Shipping
January 25, 2023

While your online shopping app is easy to use coupled with the online chat assistance, the shipping/tracking aspects falls short. There was a 26 day wait on my package with no updates on my tracking number link. The fact that shipping takes nearly a month deters me from re-ordering. And, during that month-long wait you inundated me with emails to buy more products when, frankly, I hadn't even seen the actual product I ordered. Lots of room for improvement.

Northbound Gear attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 26, 2022
Massachusetts
1 review
0 helpful votes
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Slow shipping, but worth the wait.
December 26, 2022

The pants are excellent but run a little bit long. I wear a inseam size 34 in street pants. I ordered a 32 length. Perfect. Took a couple of weeks to arrive.

Date of experience: December 26, 2022
Canada
1 review
0 helpful votes
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Long wait
January 25, 2023

I placed the order on November 23rd. It showed the product was in stock. I was expecting to get the product within 10 business days. The product arrived on December 22nd.
I really wanted them for my hunting trip leaving on December 7th.
Canadian design but the product had to go through Customs?

Northbound Gear attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 26, 2022
GB
1 review
0 helpful votes
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Excellent product and service.
December 26, 2022

Love my trousers and very comfy and versatile for outdoor activities.

Date of experience: December 26, 2022
GB
1 review
0 helpful votes
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Womens adventure water resistant pants
December 26, 2022

I love these winter trousers which are great for dog walking on wet, cold, snowy or windy days.
I bought the grey size 10, I would say true to size for a UK 14, still room to tuck in base layers etc.
I am 1.65m & am happy with the regular length. The lower leg zipper opening is excellent to allow access for putting on welly boots if needed. Delivery 11 days after ordering.
Overall delighted with my purchase which will be fantastic for our Scottish winters!
Highly recommended

Date of experience: December 26, 2022
GB
1 review
0 helpful votes
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Waterproof jeans
December 26, 2022

Fit well not tested how waterproof they are as of yet

Date of experience: December 26, 2022
Washington
1 review
0 helpful votes
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Great pants, long sizes
December 25, 2022

Grateful to have placed that offer long sizes. They're hard to find in specialty type pants. They do run a little big. I'm a 2, but fit a 0 better.

Date of experience: December 25, 2022
Minnesota
1 review
0 helpful votes
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A little heavy
January 24, 2023

Great pants for outdoors but I really needed ones for inside too,

Northbound Gear attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 25, 2022
California
1 review
0 helpful votes
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Great gear
December 25, 2022

Easy to order, arrived on time, and great products!

Date of experience: December 25, 2022
Canada
1 review
0 helpful votes
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It seemed to take a long time to receive my order., seems like about a month. I inquired and no one from the company responded to my request once I had figured out that they had not actually been shipped. The tracking number was a bit deceptive, I thought it was shipped, when all it was, was a notice that they had created a shipping slip. Those are two different things. That should have been better communicated. It also would have also been nice to have been told when it was actually shipped. The pants have arrived, they fit and they look rugged enough. The constant marketing after the purchase was a bit annoying, for several weeks, I thought I had been scammed, so again, better communication, less marketing would be appreciated. Not sure if I will purchase in the future. Will give it some time, I think I made a special file for the company emails so they do not clog up my relevant emails. ~ Tim Ross #BeTheAdventure #FungiFun #HerbalMoments #ImprovingFutures Brock Shores Financial

Northbound Gear attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 25, 2022
Canada
1 review
0 helpful votes
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Pants
January 24, 2023

Delivery was a long time. Only complaint Pants seam well designed Ill know in a few weeks how they stand up

Date of experience: December 25, 2022
Canada
1 review
0 helpful votes
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Took an extraordinary long time to receive the order.

Date of experience: December 25, 2022
GB
1 review
0 helpful votes
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Birthday present
December 25, 2022

My husband absolutely loves the trousers that I bought him. He uses them a lot for dog walking, they're perfect for the winter in UK and really easy to wipe down muddy paws after our dog has jumped up numerous times! A win win would definitely recommend them.

Date of experience: December 25, 2022
Canada
1 review
0 helpful votes
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I find it pathetic to take almost a month to received my belt. It's my second order from Northbound and probably be the last until they provide free faster shipping. I love thé item purchased but they need to do much better in the shipping issue

Northbound Gear attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 25, 2022

From the business

Northbound Gear is a leader in water-resistant outdoor clothing, made tough with a strong commitment to the environment and the communities we work in.