Northbound Gear has a rating of 3.2 stars from 1,671 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Northbound Gear most frequently mention adventure pants, customer service and good quality. Northbound Gear ranks 5th among Outdoor Clothing sites.
Gear quality is good, however it took forever (over a month) for the parcel to be delivered with no feedback or tracking information from Canada Post.
The pants are super comfortable and cozy. A great purchase!
Really like the product. Two things though. They are a little on the bigger size - I probably could've dropped down a size from my usual. The other thing is that it took 29 days to arrive. If it wasn't for the long wait, I'd probably exchange them for the next size down. They will do though!
These pants are amazing, the only thing I would change is make the back waist higher, when bending to pick up anything off the ground, unless u are wearing a very long shirt your lower back is exposed. Otherwise it's my favorite thing to wear outside in the winter.
Pants are of high quality and fit perfectly. I will not hesitate to use Northbound Gear to family and friends.
I ordered a long pair of hiking pants & received a short pair. Order will need to be returned.
23 Days for m'y delivery it's quite long time. I hope you're able to make it Gaster next time.I wish you a Happy New year! Thank you!
Excellent communication from company after order was placed.
I received my order and am pleased with my purchase.
Item arrived 14 days after promised delivery date.
I where a size 2xl jacket and I read in the reviews on the tactical jacket that you should size up. So I ordered a 3xl. It came in about three weeks and was to small. So while the jacket looks good I need to return it.
Long
Ordered Black Friday
Must have been shipped on a camel
Over a month and was in stock
They are loose
Can I get a smaller waist size without a hazzle
I was looking for some warm pants to use for curling. These are absolutely amazing. Comfortable, stylish and warm.
My order sat for more than two weeks, only shippped after I complained. So either items were not in stock and that was not communicated or my order was forgotten.
Website was suggested to us by a friend & turned out to be exactly what my husband was looking for. He in turn suggested that I get a pair of waterproof pants too. Husband loves his but I will have to return mine for a smaller size. According to website, returns & exchanges seem easy.
You sent me a tracking number for Canada Post from Ontario but the Item was shipped from BC.
Pants are mediocre as outdoor pants.
Delivered on time. The pants are comfortable, svelte and well made.
I'm an outside worker, if you know what it means I can tell you this pants are warm and wind proof I really appreciate the people who work on this pants because it's an excellent and quality material they use. I love it. Thanks a lot guys, keep working like that making sure the costumers are happy with your products.
I have tried contacting you for 2 days to do an exchange and you either do not answer or do not call back.
Answer: So far the evidence is that it is a scam. Ask me in a year and maybe it will have arrived in time for next hiking trip.
Answer: China... apparently. Won't know for sure as not yet arrived.
Answer: Hi Elizabeth, I'm sorry for the delay. Upon checking, it shows that your order was shipped last October 14, however, there seems to be a delay with the delivery on the courier's end. They provided an update on the tracking information and I attached a link for your reference. https://www.canadapost-postescanada.ca/track-reperage/en#/details/1023038360005180 As much as I love to expedite the delivery, this situation is out of our control. No worries, I will reach out to the courier to see to it that the item will be delivered soon. Rest assured that your order will be delivered anytime soon.
Northbound Gear is a leader in water-resistant outdoor clothing, made tough with a strong commitment to the environment and the communities we work in.