Northbound Gear has a rating of 3.2 stars from 1,671 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Northbound Gear most frequently mention adventure pants, customer service and good quality. Northbound Gear ranks 5th among Outdoor Clothing sites.
You never replied to any of my emails asking when it would come. It was late for Christmas which I didn't appreciate. I will think twice before ordering again.
Not very impressed with communication regarding my order which appeared to be sitting in limbo somewhere? I understand it is holiday season but order was placed at the end of November and tracker so showed so progress? Tried to get in contact various ways!
Anywya received now.
LOVE my new pants. So warm! Glitch with the post office, but Northbound contacted me to let me know they were aware, concerned and gave me an update. Great customer service!
Delivery took almost a month. Sizing said "true" but my measurements were off leaving pants way too big. Rather than return for exchange and waste more time, I have a seamstress making alterations to reduce from size 40 to 36-38. However I do like design and material of pants
Appears to be a good but will wait to see how good these pant's really are?
We do a lot of outdoor activities- should be good for tailgating! My husband's fit me and I plan to order for me. Women's style don't have the pockets and flexibility. Go figure.
Ordered weeks before Christmas, didn't arrive until a few days after Christmas.
Great pant, super comfortable and warm. Only complaint is how long it took to arrive, probably a Canada post issue.
When I finally received the product it was very nice just took 21 days to receive so maybe use a better carrier
I now have 8 of their products - summer pants, fall pants, belts. Excellent fit, advertised size is correct.
Very comfortable. I really like all the zippered pockets for security - nothing will fall out. Rugged pants - and I wear them almost every day. WELL DONE. Very Happy!
Seemed to take forever to deliver, requests for update on delivery never happened
Pants are great
The weather-resistant adventure pants kept popping up on social media. I checked the company out (because some of those pop-ups are sketchy) and decided they were the real deal I'm a horse person, and I thought these pants would be really great for winter barn days. I'm very pleased with the pants. I'm between a 6 and 8 women's, so I ordered the 6 and the fit is perfect.
Ordering process is easy. Purchased a couple more pair of the women's water, windproof hiking pants. They're warm, comfortable (keep you dry) and easy to move in.
The added discount is always a bonus and the ordering process is straightforward and the site easy to navigate
Great site, everything well explained and easy to find
I can't fault the product; it is beautiful. Because I'm in Canada and the advertising clearly had Canada all over it, I assumed delivery would be fast; it wasn't (3 weeks). I got sizing wrong si now I'm waiting to see how the return process will go.
The pants are super comfortable and perfect for cold weather. I give a not so good experience due to the extremely slow shipping from China. I was to take this in my trip to Washington but it didn't make it on time before I left. In fact it arrived after and I won't be able to use this until next year when I return to cold weather. Ordered it on November 30th and received it December 27th.
This is my second pair of Adventure Pants and I bought a pair for my wife too, she loves them! Also grabbed a pack of boxer/briefs and they're awesome too. I didn't think underwear could be improved but you guys found a way.
Excellent product very comfortable perfect for those cold hikes we'll built product
My boyfriend loves his new pants! He destroys stuff pretty quickly and these are still in great shape… so far!
Answer: So far the evidence is that it is a scam. Ask me in a year and maybe it will have arrived in time for next hiking trip.
Answer: China... apparently. Won't know for sure as not yet arrived.
Answer: Hi Elizabeth, I'm sorry for the delay. Upon checking, it shows that your order was shipped last October 14, however, there seems to be a delay with the delivery on the courier's end. They provided an update on the tracking information and I attached a link for your reference. https://www.canadapost-postescanada.ca/track-reperage/en#/details/1023038360005180 As much as I love to expedite the delivery, this situation is out of our control. No worries, I will reach out to the courier to see to it that the item will be delivered soon. Rest assured that your order will be delivered anytime soon.
Northbound Gear is a leader in water-resistant outdoor clothing, made tough with a strong commitment to the environment and the communities we work in.