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Northbound GearReviews 1,671

3.2
How would you rate Northbound Gear?
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Northbound Gear Reviews Summary

Northbound Gear has a rating of 3.2 stars from 1,671 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Northbound Gear most frequently mention adventure pants, customer service and good quality. Northbound Gear ranks 5th among Outdoor Clothing sites.

service
39
value
40
shipping
43
returns
26
quality
36

Instant Feedback

2,134 reviews
Canada
1 review
0 helpful votes
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Completely Satisfied
January 2, 2023

By far the best Christmas gift i have ever given myself. The product is better than I expected.

Date of experience: January 2, 2023
Canada
1 review
0 helpful votes
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Not happy with buying cloths online
February 1, 2023

The buying process was easy, delivery took longer than expected. I ordered a size larger than I usually wear and it was still too small. The jacket was nice, I gave it to my son. Won't buy anything else, don't trust the sizing.

Date of experience: January 2, 2023
Minnesota
1 review
0 helpful votes
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Size
January 2, 2023

I've purchased a few pair of these pants for myself and family members. They are good pants, but the sizes are inconsistent (sometimes too large or too long, sometimes too tight). Shipping times have also improved since my first purchase.

Date of experience: January 2, 2023
Canada
1 review
0 helpful votes
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Hopeful customer
January 2, 2023
Updated review

I ordered my gear a month ago and am still waiting for it to arrive. I have called twice and waiting for someone to let me know what has happened with my order. I appreciate the friendly salesperson who has been attempting to help get this resolved.

Date of experience: January 2, 2023

I am so excited to try my new gear
December 3, 2022
Previous review

I am so excited to try my new gear. Your sales person was very helpful in answering my questions. Great experience so far!

Date of experience: December 3, 2022

Super easy!
December 1, 2022
Previous review

Super easy!

Date of experience: December 1, 2022
Arizona
1 review
0 helpful votes
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Boom
January 2, 2023

They are great pants. Warm but functional and able to do many work tasks.

Date of experience: January 2, 2023
GB
1 review
0 helpful votes
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Huge, and took ages
February 1, 2023
Updated review

When the package eventually arrived, the trousers were huge. Waistline is overly generous. Pity.

Date of experience: January 2, 2023

Easy site to navigate, reviews helpful
December 3, 2022
Previous review

Easy site to navigate, reviews helpful

Date of experience: December 3, 2022
Nigeria
1 review
0 helpful votes
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Pants
January 2, 2023

Already own a few pair no complaints warm semi-waterproof

Date of experience: January 2, 2023
Canada
1 review
0 helpful votes
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Slow Shipping for a Good Product
February 1, 2023

If you have the patience and don't need your stuff right away then the Product is well made.Although the waist button on my Pants is welded shut it seems.Thankfully the waistband has plenty of stretch to get my pants off and on..

Date of experience: January 2, 2023
Canada
1 review
0 helpful votes
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Returned
January 2, 2023

Easy to look at the items and easy to order
But they didn't fit so I sent them back was shocked that I had to pay to return my items and also had to pay a restocking fee too.so in the end I'm out around $30.00 dollars.

Date of experience: January 2, 2023
Iowa
1 review
0 helpful votes
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Shipped via USPS and their intermediary (?...I really don't know how usps works anymore other than they suck quite often) caused it to be really slow. Got my item though and do like it a lot so far.

Date of experience: January 2, 2023
Utah
1 review
0 helpful votes
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My husband and I both bought the adventure pants. As the reviews stated, they are absolutely awesome! Super comfortable, breathable, waterproof, and wind proof. They are great for any outdoor occasion and even look great to.

Date of experience: January 2, 2023
California
1 review
0 helpful votes
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After an expected 2wk delivery period, I received my "Adventure Pants"! They are true to size; 36/34 (I'm 6' 225lbs)! They are extremely durable! And most importantly, they are comfortable! I'm extremely happy with my purchase!

Date of experience: January 2, 2023
Canada
1 review
0 helpful votes
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Product as promised. I enjoy the pants very much. Wait time is very long tho.

Date of experience: January 2, 2023
Arizona
1 review
0 helpful votes
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Waterproof fleece pant
January 2, 2023

Both my husband and I bought the waterproof fleece pant and we are super happy. Great fit, warm and not confining

Date of experience: January 2, 2023
Canada
1 review
0 helpful votes
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Woman's lined pants
January 2, 2023

I placed an order in early December 2022 and my parcel was slow getting a tracking number. I reached out to Northbound and the person I was speaking with got back to me right away. They were very helpful in helping to keep track of my parcel. Whenever I reached out to them they always got back to me. I received my parcel and I am thankful for their help.

Date of experience: January 2, 2023
Canada
1 review
0 helpful votes
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One of a kind!
January 2, 2023

I have never had such comfortable winter pants. These are my week-end get away cottage pants and will not leave home without them!

Date of experience: January 2, 2023
Canada
1 review
0 helpful votes
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I ordered 28 x 29 inches and they fit very well. The pants are beautifully made and easy to move in. Be patient! It took about a month from the day I ordered them for them to arrive. The supplier has a practice of printing a shipping label when the order is made, and the shipper contacted me with an initial delivery date of about a week from the day I ordered. That date was later cancelled by the shipper and no new date was provided before they showed up. I suggest the supplier works out a new practice so that the customer doesn't perceive the shipment as late.

Date of experience: January 2, 2023
Kentucky
1 review
0 helpful votes
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Northbound gear is not very good.
February 1, 2023

Ordered a pair of pants, they were shipped, they were lost in shipping. Tried to contact northbound four different ways and it took over a week to get a response.

Northbound Gear attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 2, 2023
GB
1 review
0 helpful votes
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Super comfy quality
January 2, 2023

Adventure trousers look great and it's clear they are very good quality. They are comfy and very cosy, I am now just wait for the weather to turn colder again to try them out properly

Date of experience: January 2, 2023
Canada
1 review
0 helpful votes
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Long delivery
January 31, 2023

It take a very long time to receive my package. Once, it was for the 12th of december. After, the date changed for the 28th, without explication.

Date of experience: January 1, 2023

From the business

Northbound Gear is a leader in water-resistant outdoor clothing, made tough with a strong commitment to the environment and the communities we work in.