Northbound Gear has a rating of 3.2 stars from 1,671 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Northbound Gear most frequently mention adventure pants, customer service and good quality. Northbound Gear ranks 5th among Outdoor Clothing sites.
By far the best Christmas gift i have ever given myself. The product is better than I expected.
The buying process was easy, delivery took longer than expected. I ordered a size larger than I usually wear and it was still too small. The jacket was nice, I gave it to my son. Won't buy anything else, don't trust the sizing.
I've purchased a few pair of these pants for myself and family members. They are good pants, but the sizes are inconsistent (sometimes too large or too long, sometimes too tight). Shipping times have also improved since my first purchase.
I ordered my gear a month ago and am still waiting for it to arrive. I have called twice and waiting for someone to let me know what has happened with my order. I appreciate the friendly salesperson who has been attempting to help get this resolved.
I am so excited to try my new gear. Your sales person was very helpful in answering my questions. Great experience so far!
When the package eventually arrived, the trousers were huge. Waistline is overly generous. Pity.
Easy site to navigate, reviews helpful
If you have the patience and don't need your stuff right away then the Product is well made.Although the waist button on my Pants is welded shut it seems.Thankfully the waistband has plenty of stretch to get my pants off and on..
Easy to look at the items and easy to order
But they didn't fit so I sent them back was shocked that I had to pay to return my items and also had to pay a restocking fee too.so in the end I'm out around $30.00 dollars.
Shipped via USPS and their intermediary (?...I really don't know how usps works anymore other than they suck quite often) caused it to be really slow. Got my item though and do like it a lot so far.
My husband and I both bought the adventure pants. As the reviews stated, they are absolutely awesome! Super comfortable, breathable, waterproof, and wind proof. They are great for any outdoor occasion and even look great to.
After an expected 2wk delivery period, I received my "Adventure Pants"! They are true to size; 36/34 (I'm 6' 225lbs)! They are extremely durable! And most importantly, they are comfortable! I'm extremely happy with my purchase!
Product as promised. I enjoy the pants very much. Wait time is very long tho.
Both my husband and I bought the waterproof fleece pant and we are super happy. Great fit, warm and not confining
I placed an order in early December 2022 and my parcel was slow getting a tracking number. I reached out to Northbound and the person I was speaking with got back to me right away. They were very helpful in helping to keep track of my parcel. Whenever I reached out to them they always got back to me. I received my parcel and I am thankful for their help.
I have never had such comfortable winter pants. These are my week-end get away cottage pants and will not leave home without them!
I ordered 28 x 29 inches and they fit very well. The pants are beautifully made and easy to move in. Be patient! It took about a month from the day I ordered them for them to arrive. The supplier has a practice of printing a shipping label when the order is made, and the shipper contacted me with an initial delivery date of about a week from the day I ordered. That date was later cancelled by the shipper and no new date was provided before they showed up. I suggest the supplier works out a new practice so that the customer doesn't perceive the shipment as late.
Ordered a pair of pants, they were shipped, they were lost in shipping. Tried to contact northbound four different ways and it took over a week to get a response.
Adventure trousers look great and it's clear they are very good quality. They are comfy and very cosy, I am now just wait for the weather to turn colder again to try them out properly
It take a very long time to receive my package. Once, it was for the 12th of december. After, the date changed for the 28th, without explication.
Answer: So far the evidence is that it is a scam. Ask me in a year and maybe it will have arrived in time for next hiking trip.
Answer: China... apparently. Won't know for sure as not yet arrived.
Answer: Hi Elizabeth, I'm sorry for the delay. Upon checking, it shows that your order was shipped last October 14, however, there seems to be a delay with the delivery on the courier's end. They provided an update on the tracking information and I attached a link for your reference. https://www.canadapost-postescanada.ca/track-reperage/en#/details/1023038360005180 As much as I love to expedite the delivery, this situation is out of our control. No worries, I will reach out to the courier to see to it that the item will be delivered soon. Rest assured that your order will be delivered anytime soon.
Northbound Gear is a leader in water-resistant outdoor clothing, made tough with a strong commitment to the environment and the communities we work in.