Northbound Gear has a rating of 3.2 stars from 1,671 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Northbound Gear most frequently mention adventure pants, customer service and good quality. Northbound Gear ranks 5th among Outdoor Clothing sites.
Easy and fast. I found just what I was looking for. The price was reasonable.
I purchased 2 pairs of the "Adventure" Water Resistant Pants. The pair for myself and one for my daughter. We both are happy with the fit and the quality of the pant.
I bought these for my husband. He was very happy with the fit and utility of them. He found them too warm to wear around the house but is looking forward to many outdoor adventures with them.
I ordered 2 pairs of pants size 8. One was visibly much smaller. I am awaiting a response as to where to go from here. An inquiry was put into the warehouse
My husband loves the outdoor snow pants. They're durable, flexible, warm and comfy for him. The lining is perfectly insulated and not so bulky.
Quick shipping and high quality. Very good company to deal with; was kinda hesitant as some ads on Facebook are not legit but this company is very good to deal with.
They were having some issues with the shipper, but they kept in great contact with me the whole time. Customer service is great! And so is the products!
I tried calling your company and I sent 2 emails about an order I placed in Dec. And no one ever replied to me. Horrible customer service. You also have no good way of tracking the orders.
The coupon code I received to sign up with my email address didn't work. Kind of like a bait and switch
These pants are super comfortable and appear to be quite durable. But, I waited an awfully long time for them to arrive and the pants are quite low waisted. They look warm but when you bend over... oof! A cold breeze at the back!
And unfortunately it's way too expensive to return them! (Note to self: "easy return doesn't mean free return")
This am, minus 10 C, north wind, 6 inches of snow, no longjohns, parka, the pants were up to standard. Very comfortable, warm, i am satisfied so far.0 wind penetration, good!
These pants ship directly from China.
The product is mediocre at best. Northbound Gear are bragging for no real apparent reason. I could have spent similar monies and bought 'real' brand name pants, or bought MEC ones for less money.
Was not disappointed. Finished Catskill 3500 peaks in them. Bought another pair to start the Colorado 14ers!
Don't buy from Northbound Gear, I have been waiting weeks for my order, tracking says items in transit, no customer service, no reply to emails, items probably won't arrive, good job I paid by credit card so I can claim my money back?
Just received my pants and tried them. Very happy with the fit and length (I'm 5'11" and I ordered the tall). They seem to also be quite warm which I love! Can't wait to put them to the real test, outside in the cold!
We like the pants. They took a long time to arrive and there was not a lot of follow up to keep me posted about their progress.
I also need to exchange them each for a smaller size. Hope that will not be too complicated.
Got the waterproof hiking pants for my hubby and he absolutely LOVES them! They fit perfectly, look fantastic, and are holding up impeccably. Thank you for a great product - we'll definitely be back for more!
Shipping notification showed item was "ready for pickup" by carrier Dec 16th. The shipping status never updated after that. The item did arrive three week later.
Very durable pants that stand up to heavy abuse during fishing hunting foraging and bushwhacking. He has four pair now and loves them.
Answer: So far the evidence is that it is a scam. Ask me in a year and maybe it will have arrived in time for next hiking trip.
Answer: China... apparently. Won't know for sure as not yet arrived.
Answer: Hi Elizabeth, I'm sorry for the delay. Upon checking, it shows that your order was shipped last October 14, however, there seems to be a delay with the delivery on the courier's end. They provided an update on the tracking information and I attached a link for your reference. https://www.canadapost-postescanada.ca/track-reperage/en#/details/1023038360005180 As much as I love to expedite the delivery, this situation is out of our control. No worries, I will reach out to the courier to see to it that the item will be delivered soon. Rest assured that your order will be delivered anytime soon.
Northbound Gear is a leader in water-resistant outdoor clothing, made tough with a strong commitment to the environment and the communities we work in.