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Northbound GearReviews 1,671

3.2
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Northbound Gear Reviews Summary

Northbound Gear has a rating of 3.2 stars from 1,671 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Northbound Gear most frequently mention adventure pants, customer service and good quality. Northbound Gear ranks 5th among Outdoor Clothing sites.

service
39
value
40
shipping
43
returns
26
quality
36

Instant Feedback

2,134 reviews
Indiana
3 reviews
0 helpful votes
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Fishing clothes
January 14, 2023

Easy and fast. I found just what I was looking for. The price was reasonable.

Date of experience: January 14, 2023
Canada
2 reviews
0 helpful votes
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Good quality
January 14, 2023

I purchased 2 pairs of the "Adventure" Water Resistant Pants. The pair for myself and one for my daughter. We both are happy with the fit and the quality of the pant.

Date of experience: January 14, 2023
Canada
1 review
0 helpful votes
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Adventure Pants
January 14, 2023

I bought these for my husband. He was very happy with the fit and utility of them. He found them too warm to wear around the house but is looking forward to many outdoor adventures with them.

Date of experience: January 14, 2023
Canada
1 review
0 helpful votes
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1 pair fit perfectly 1 way too small. Both size 8
January 14, 2023
Updated review

I ordered 2 pairs of pants size 8. One was visibly much smaller. I am awaiting a response as to where to go from here. An inquiry was put into the warehouse

Date of experience: January 14, 2023

Fast and simple to oreder
December 19, 2022
Previous review

Fast and simple to oreder

Date of experience: December 19, 2022
Canada
1 review
0 helpful votes
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Comfy and Warm
January 14, 2023

My husband loves the outdoor snow pants. They're durable, flexible, warm and comfy for him. The lining is perfectly insulated and not so bulky.

Date of experience: January 14, 2023
Canada
1 review
0 helpful votes
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Quick shipping and high quality. Very good company to deal with; was kinda hesitant as some ads on Facebook are not legit but this company is very good to deal with.

Date of experience: January 13, 2023
Jamaica
1 review
0 helpful votes
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Socks
January 13, 2023

They came as advertised. Haven't tried them, they are a gift.

Date of experience: January 13, 2023
Ohio
2 reviews
0 helpful votes
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Communication
January 13, 2023

They were having some issues with the shipper, but they kept in great contact with me the whole time. Customer service is great! And so is the products!

Date of experience: January 13, 2023
Florida
1 review
1 helpful vote
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Customer Service
February 12, 2023
Updated review

I tried calling your company and I sent 2 emails about an order I placed in Dec. And no one ever replied to me. Horrible customer service. You also have no good way of tracking the orders.

Northbound Gear attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 13, 2023

The coupon code I received to sign up with my email...
January 11, 2023
Previous review

The coupon code I received to sign up with my email address didn't work. Kind of like a bait and switch

Date of experience: December 12, 2022
Canada
1 review
0 helpful votes
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These pants are super comfortable and appear to be quite durable. But, I waited an awfully long time for them to arrive and the pants are quite low waisted. They look warm but when you bend over... oof! A cold breeze at the back!
And unfortunately it's way too expensive to return them! (Note to self: "easy return doesn't mean free return")

Northbound Gear attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 13, 2023
Canada
1 review
0 helpful votes
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Pants
January 13, 2023

This am, minus 10 C, north wind, 6 inches of snow, no longjohns, parka, the pants were up to standard. Very comfortable, warm, i am satisfied so far.0 wind penetration, good!

Date of experience: January 13, 2023
Canada
1 review
0 helpful votes
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Mediocre at best
February 12, 2023

These pants ship directly from China.
The product is mediocre at best. Northbound Gear are bragging for no real apparent reason. I could have spent similar monies and bought 'real' brand name pants, or bought MEC ones for less money.

Date of experience: January 13, 2023
Canada
1 review
0 helpful votes
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Was easy to use site and have good info on products

Date of experience: January 13, 2023
North Carolina
1 review
0 helpful votes
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Was not disappointed. Finished Catskill 3500 peaks in them. Bought another pair to start the Colorado 14ers!

Date of experience: January 13, 2023
GB
1 review
0 helpful votes
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Don't buy from Northbound Gear, I have been waiting weeks for my order, tracking says items in transit, no customer service, no reply to emails, items probably won't arrive, good job I paid by credit card so I can claim my money back?

Northbound Gear attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 13, 2023
Canada
1 review
0 helpful votes
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Great fit
January 12, 2023

Just received my pants and tried them. Very happy with the fit and length (I'm 5'11" and I ordered the tall). They seem to also be quite warm which I love! Can't wait to put them to the real test, outside in the cold!

Date of experience: January 12, 2023
California
1 review
0 helpful votes
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Nice pants
January 12, 2023

We like the pants. They took a long time to arrive and there was not a lot of follow up to keep me posted about their progress.
I also need to exchange them each for a smaller size. Hope that will not be too complicated.

Date of experience: January 12, 2023
Indiana
1 review
0 helpful votes
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Rugged and handsome!
January 12, 2023

Got the waterproof hiking pants for my hubby and he absolutely LOVES them! They fit perfectly, look fantastic, and are holding up impeccably. Thank you for a great product - we'll definitely be back for more!

Date of experience: January 12, 2023
Georgia
1 review
0 helpful votes
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Slow shipping
February 11, 2023

Shipping notification showed item was "ready for pickup" by carrier Dec 16th. The shipping status never updated after that. The item did arrive three week later.

Date of experience: January 12, 2023
Mexico
2 reviews
0 helpful votes
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Very durable pants that stand up to heavy abuse during fishing hunting foraging and bushwhacking. He has four pair now and loves them.

Date of experience: January 12, 2023

From the business

Northbound Gear is a leader in water-resistant outdoor clothing, made tough with a strong commitment to the environment and the communities we work in.