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Northbound GearReviews 1,671

3.2
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Northbound Gear Reviews Summary

Northbound Gear has a rating of 3.2 stars from 1,671 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Northbound Gear most frequently mention adventure pants, customer service and good quality. Northbound Gear ranks 5th among Outdoor Clothing sites.

service
39
value
40
shipping
43
returns
26
quality
36

Instant Feedback

2,134 reviews
Canada
1 review
0 helpful votes
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Happy Customer
January 20, 2023
Updated review

Certainly easy to make purchases hopefully all will be the quality advertised love you are an ethical Canadian country

Date of experience: January 20, 2023

Too easylol
January 19, 2023
Previous review

Too easylol

Date of experience: January 19, 2023
GB
1 review
0 helpful votes
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Adventure pants
January 20, 2023

This the third pair I have bought only bought these as I have lost weight nothing wrong with others I wear them as over trousers now trousers are warm and and flexible great quality

Date of experience: January 20, 2023
Canada
2 reviews
0 helpful votes
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Gréât web shopping experience
January 20, 2023

Product up to description but fit a little tight when you have strong legs for your overall height

Date of experience: January 20, 2023
GB
1 review
0 helpful votes
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Great gear
January 20, 2023

Great gear, re-ordered more. Does what it says on the tin, info and advise all good.

Date of experience: January 20, 2023
Canada
1 review
0 helpful votes
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Gear that moves with you
January 19, 2023

The high level of comfort is deceiving given the degree of protection these quality pants provide. Trekking across a rugged landscape or kneeling over a hole in the ice, these pants move with you. Ordered 1 snug fit for active days and 1 slightly loose fit to allow room for a second layer on colder days. Great quality gear!

Date of experience: January 19, 2023
Canada
1 review
0 helpful votes
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Good product
January 19, 2023

I ordered Dec. 13 and it was delivered early January which was fine. Pants are big for size and my guys really like the pants. The company accepted a return, you have to get approval, but my hubby took the larger size so I didn't have to return and I just ordered a smaller size for my son. The hood on the jacket will not go over a climbing helmet which is too bad.

Date of experience: January 19, 2023
Canada
1 review
0 helpful votes
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Good service
January 19, 2023

Customer service was great. Loved the pants. Shipping took forever!

Date of experience: January 19, 2023
Canada
1 review
0 helpful votes
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Adventure water resistant pants
January 19, 2023

As an outdoor enthusiast I have been on the hunt for a pair or women's outdoor pants that would truly stand up to the winter weather conditions.
These pants passed all my expectations with flying colours. They are comfortable for both hiking and Biking and they keep me warm and dry even on a very rainy day.

Date of experience: January 19, 2023
Massachusetts
1 review
0 helpful votes
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Love these pants
January 19, 2023

Slow to deliver, but I knew that going in from my last purchase. I love these pants... Great for hiking and snowshoeing and other winter outdoor activities

Date of experience: January 19, 2023
Illinois
1 review
0 helpful votes
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Great product, but...
February 18, 2023

I love the pants. They are exactly as described. Windproof, water proof, etc. The challenge is shipping and handling. It took weeks for my order to actually be processed and once it was shipped, it took an inordinate amount of time to reach me (technically only one state over--based on where it was shipped from).

Date of experience: January 19, 2023
Canada
1 review
0 helpful votes
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Both paint's received were too large, returning cost more than having them altered locally

Initial delivery was over two months

Northbound Gear attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 19, 2023
Washington
1 review
0 helpful votes
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Wish I had had a better experience
February 17, 2023

I recieved my order but the pants were way too big. I could not find a way to do an exchange online and it took a week, two emails and two phone calls to get customer service to help me. Then I paid $22 to ship the pants back so I could get an exchange for a smaller size and have not heard back any updates.

Northbound Gear attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 18, 2023
Maryland
1 review
0 helpful votes
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Happy pants
January 18, 2023

I needed a new set of lined pants for cold weather work around our farm. And we still do things like hike in Iceland and NZ. Ordered a set of 34x30 before the holidays and a month away and still managed to be comfortable in spite of the 7 covid x DL x holiday pounds I gained since ordering. Wore them the two days after returning continuously and love them.

Date of experience: January 18, 2023
Montana
1 review
0 helpful votes
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Excellent
January 18, 2023

Great pants! Could use a little better stitching on some parts but over all very satisfied

Date of experience: January 18, 2023
Pennsylvania
1 review
0 helpful votes
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Delivery of northbound product
January 18, 2023

Thank you for delivering a very good product. I have a pair of the water resistant pants and have purchased a pair for my colleague,
We work outside all year long and we're grateful for the warmth and water resilience that this product offers. Thank you again.

Date of experience: January 18, 2023
Wisconsin
2 reviews
0 helpful votes
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Pants order
February 17, 2023

Slow delivery and slow response from company. I think they have good products and intentions, just need to dial in their systems better.

Date of experience: January 18, 2023
Canada
1 review
0 helpful votes
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Amazing product
January 18, 2023

This was the third pair of men's hiking pants that I have ordered from NB. I have two pairs of the lined pants and one pair of the summer pants. The are comfortable, they fit week and they seem to wear well. Highly recommended!

Date of experience: January 18, 2023
Wyoming
1 review
0 helpful votes
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Great product
January 18, 2023

I bought some Womens adventure pants and I love them. Super comfy and fit great. Cozy pants to wear feeding horses on snowy winter mornings.

Date of experience: January 18, 2023
Canada
1 review
0 helpful votes
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Great pants
January 18, 2023

The winter hiking pants are very comfortable and fit nicely. I ordered summer hiking pants too but haven't had a chance to try them out. They fit well when I tried them on.

Date of experience: January 18, 2023
Canada
1 review
0 helpful votes
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Great pants!
January 18, 2023

The quality of the pants are great and the fleece definitely keeps you warm! They've got a comfortable fit. I'll be sure to be using these on my future hikes and camping trips but you can even wear them casually on colder days which is great! I would recommend easily!

Date of experience: January 18, 2023

From the business

Northbound Gear is a leader in water-resistant outdoor clothing, made tough with a strong commitment to the environment and the communities we work in.