Northbound Gear has a rating of 3.2 stars from 1,671 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Northbound Gear most frequently mention adventure pants, customer service and good quality. Northbound Gear ranks 5th among Outdoor Clothing sites.
Certainly easy to make purchases hopefully all will be the quality advertised love you are an ethical Canadian country
This the third pair I have bought only bought these as I have lost weight nothing wrong with others I wear them as over trousers now trousers are warm and and flexible great quality
Product up to description but fit a little tight when you have strong legs for your overall height
Great gear, re-ordered more. Does what it says on the tin, info and advise all good.
The high level of comfort is deceiving given the degree of protection these quality pants provide. Trekking across a rugged landscape or kneeling over a hole in the ice, these pants move with you. Ordered 1 snug fit for active days and 1 slightly loose fit to allow room for a second layer on colder days. Great quality gear!
I ordered Dec. 13 and it was delivered early January which was fine. Pants are big for size and my guys really like the pants. The company accepted a return, you have to get approval, but my hubby took the larger size so I didn't have to return and I just ordered a smaller size for my son. The hood on the jacket will not go over a climbing helmet which is too bad.
Customer service was great. Loved the pants. Shipping took forever!
As an outdoor enthusiast I have been on the hunt for a pair or women's outdoor pants that would truly stand up to the winter weather conditions.
These pants passed all my expectations with flying colours. They are comfortable for both hiking and Biking and they keep me warm and dry even on a very rainy day.
Slow to deliver, but I knew that going in from my last purchase. I love these pants... Great for hiking and snowshoeing and other winter outdoor activities
I love the pants. They are exactly as described. Windproof, water proof, etc. The challenge is shipping and handling. It took weeks for my order to actually be processed and once it was shipped, it took an inordinate amount of time to reach me (technically only one state over--based on where it was shipped from).
Both paint's received were too large, returning cost more than having them altered locally
Initial delivery was over two months
I recieved my order but the pants were way too big. I could not find a way to do an exchange online and it took a week, two emails and two phone calls to get customer service to help me. Then I paid $22 to ship the pants back so I could get an exchange for a smaller size and have not heard back any updates.
I needed a new set of lined pants for cold weather work around our farm. And we still do things like hike in Iceland and NZ. Ordered a set of 34x30 before the holidays and a month away and still managed to be comfortable in spite of the 7 covid x DL x holiday pounds I gained since ordering. Wore them the two days after returning continuously and love them.
Thank you for delivering a very good product. I have a pair of the water resistant pants and have purchased a pair for my colleague,
We work outside all year long and we're grateful for the warmth and water resilience that this product offers. Thank you again.
Slow delivery and slow response from company. I think they have good products and intentions, just need to dial in their systems better.
This was the third pair of men's hiking pants that I have ordered from NB. I have two pairs of the lined pants and one pair of the summer pants. The are comfortable, they fit week and they seem to wear well. Highly recommended!
I bought some Womens adventure pants and I love them. Super comfy and fit great. Cozy pants to wear feeding horses on snowy winter mornings.
The winter hiking pants are very comfortable and fit nicely. I ordered summer hiking pants too but haven't had a chance to try them out. They fit well when I tried them on.
The quality of the pants are great and the fleece definitely keeps you warm! They've got a comfortable fit. I'll be sure to be using these on my future hikes and camping trips but you can even wear them casually on colder days which is great! I would recommend easily!
Answer: So far the evidence is that it is a scam. Ask me in a year and maybe it will have arrived in time for next hiking trip.
Answer: China... apparently. Won't know for sure as not yet arrived.
Answer: Hi Elizabeth, I'm sorry for the delay. Upon checking, it shows that your order was shipped last October 14, however, there seems to be a delay with the delivery on the courier's end. They provided an update on the tracking information and I attached a link for your reference. https://www.canadapost-postescanada.ca/track-reperage/en#/details/1023038360005180 As much as I love to expedite the delivery, this situation is out of our control. No worries, I will reach out to the courier to see to it that the item will be delivered soon. Rest assured that your order will be delivered anytime soon.
Northbound Gear is a leader in water-resistant outdoor clothing, made tough with a strong commitment to the environment and the communities we work in.