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Northbound GearReviews 1,671

3.2
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Northbound Gear Reviews Summary

Northbound Gear has a rating of 3.2 stars from 1,671 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Northbound Gear most frequently mention adventure pants, customer service and good quality. Northbound Gear ranks 5th among Outdoor Clothing sites.

service
39
value
40
shipping
43
returns
26
quality
36

Instant Feedback

2,134 reviews
New Jersey
1 review
0 helpful votes
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Great Pants
January 23, 2023

Ordered the men's "adventure" water resistant pants after watching and reading reviews on the pants. The only hesitation I had was which waist size to order. I'm a 33 and the company suggested ordering a size down if you are in between even waist sizes. The size 32 turned to be fine since the elastic in the waistband stretches quite a bit. After fastening the button I can still stretch the waist out to about a 36. I ordered a 32 inseam which is my usual length and they are long enough to cover the top of my shoes. The pants are very warm and comfortable. They fit a bit on the snug side, definitely not baggy. I would recommend these pants and would purchase them again. Hope this helps someone decide on sizing, since they were my concerns and I didn't see any reviews that addressed them specifically.

Date of experience: January 23, 2023
Canada
2 reviews
0 helpful votes
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Great product!
January 23, 2023
Updated review

Good experience overall. Great gear, love my new pants! Just ordered a 2nd pair.
The service and delivery were very slow. I am still waiting for an RMA to get processed after 1 month.

Date of experience: January 23, 2023

Good experience overall
December 23, 2022
Previous review

Good experience overall. Great gear, love my new pants! Just ordered a 2nd pair.

Date of experience: December 23, 2022
Virginia
2 reviews
0 helpful votes
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Not ready to review
February 22, 2023
Updated review

I have not tried my new pants yet so I can't give you a review

Northbound Gear attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 23, 2023

So far so good
December 19, 2022
Previous review

So far so good.

Date of experience: December 19, 2022
Canada
1 review
0 helpful votes
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Not the right cut for me
January 22, 2023

Unfortunately the garment I purchased is not the right cut for me. It looks like good quality. I will be returning it because it doesn't fit

Date of experience: January 22, 2023
Canada
1 review
0 helpful votes
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Excellent purchase
January 22, 2023

Love the pants!
Looks grate, they are comfortable and warm
The costumer service was kind and helpful, they change the size of my pants after my purchase

Date of experience: January 22, 2023
Illinois
1 review
0 helpful votes
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Better than expected
January 22, 2023

I've been looking for something I can throw on on a cold morning in Wisconsin to walk the dog or walk along the lake. Usually, I have to "double layer" with tights and then sweats and these pants eliminates the need for that. Super comfortable and durable. I wear them more than I expected to. I only wish the zippers weren't bright orange but if that's the least of my concerns, we're doing ok.

Date of experience: January 22, 2023
Canada
1 review
0 helpful votes
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Pants don't fit. Northbound doesn't do return labels so it cost me $20 to return the pants. Not what Im used to at all. I still haven't seen the credit that was a couple weeks ago ago

Northbound Gear attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 22, 2023
GB
1 review
0 helpful votes
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Great Product - Too Many Emails
February 21, 2023

Purchasing was simple and despite postal delays (that were due to Royal Mail not Northbound) I received my items promptly. However, in the time between placing an order and actually receiving it my inbox was hammered by far too many automated emails offering special discounts or from the founder? Honestly, I think the number is excessive and if anything made it less likely I'd buy again despite being happy with the product.

I did unsubscribe but the perceptive damage was already done. TL;DR Pls don't spam kthxbai

Date of experience: January 22, 2023
North Carolina
1 review
0 helpful votes
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Pants are the best of it
February 21, 2023

I placed my order on Dec 21. I didn't receive a shipping notification until Jan 2. My pants were not shipped until Jan 7, and I did not receive them until Jan 19. This timeline would have been reeelatively ok considering the holidays had they answered a single one of my emails about the shipping. So this entire process was really anxiety-inducing. For comparison, I ordered a backpack from Alberta, Canada (I live in Appalachia) and I got it in six days. As far as the pants go, construction seems solid save for the front button hole, which wasn't properly trimmed. I'm handy with a needle so it's no big deal. I'll be putting them through the ringer this winter and I think they'll hold up great! They fit well and I love the elastic on the sides for comfort. It's fantastic the sizing chart seems to be accurate, because I DID NOT want to deal with having to exchange them.

Date of experience: January 22, 2023
France
1 review
0 helpful votes
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Good
January 22, 2023

Great delivery in time
Pants is as per description

Date of experience: January 22, 2023
GB
1 review
0 helpful votes
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Great product
January 22, 2023

More delivery information would be helpful. Great product delivered.

Date of experience: January 22, 2023
Colombia
1 review
0 helpful votes
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Go ahead
January 21, 2023

Great service in the shopping experience and delivery. I'm just waiting to try that pants on my next mountain next month. Will be Sierra Nevada de Santa Marta.
Colombian's TOP and the highest next to the sea of the world.
I let you know guys!

Date of experience: January 21, 2023
Canada
1 review
0 helpful votes
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Wait time for Delivery.
January 21, 2023
Updated review

Seamless process, but delivery was slow. Otherwise good.

Date of experience: January 21, 2023

Seamless process
December 21, 2022
Previous review

Seamless process

Date of experience: December 21, 2022
GB
2 reviews
0 helpful votes
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Mens outdoor trousers
January 21, 2023

Didn't apply my 15 percent discount but staff emailed me back and said they would put it in my account. Very satisfied

Date of experience: January 21, 2023
Canada
1 review
0 helpful votes
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Great water repellant pants!
January 21, 2023

The website was a pleasure to browse and discover the products. Once I received my new pants, I wore them and they were very comfortable, warm and soft.

Date of experience: January 21, 2023
Canada
1 review
0 helpful votes
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Quality
January 21, 2023

The moment I tried my Northbound gear I could feel the quality that was put into it. Definitely appreciate the workmanship that was behind the product.

Date of experience: January 21, 2023
Canada
1 review
0 helpful votes
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Shipping issues
February 20, 2023
Updated review

Easy to order.
Hopefully the product is good.
Just got it three weeks later.
Love the pants

Date of experience: January 21, 2023

Easy to order
December 22, 2022
Previous review

Easy to order.
Hopefully the product is good

Date of experience: December 22, 2022
Massachusetts
1 review
0 helpful votes
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Im satisfied
January 20, 2023

Good job. Got here quick. They fit well. I would buy them again

Date of experience: January 20, 2023
Mexico
1 review
0 helpful votes
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Great quality, not so good design
February 19, 2023
Updated review

I bought 4 pieces:
1. Adventurer Resistant Pants: This is an AMAZING purchase for several reasons. Quality 10/10. Super warm and comfortable. The design is amazing as well, it is a slim/straight cut. I'm 6'3" (190 cm) and thin, and they fitted me perfectly (32x34).
2. Explorer water resistant pants (two of these): Not recommended. They are waterproof and the fabric is soft and breathable BUT I disliked the design (cut) completely. Very loose at the bottom and a little tight for the quads. Since I'm very thin, this kind of design doesn't fit me. If you like it loose on the bottom, then they will probably feel great for you, but that is not my case. Also, some of the seams feel uncomfortable at the knee height.
3.The 2-1 resistant cargo pants: The same thing as the explorer ones. Great fabric, very soft and breathable, waterproof but too loose at the bottom and super uncomfortable at the knee because you feel the zipper constantly. If you remove it, the shorts are great. Great color, great pockets, very comfortable.

All of these have adjustable waist, which is really nice. I live in Mexico and the shipping delayed quite a bit but they did arrive. I totally would buy the Adventurer pants once more, but definitely not the other two kinds. I'd look for other options.

Date of experience: January 20, 2023

Very simple and it's nice to have people's feedback...
December 15, 2022
Previous review

Very simple and it's nice to have people's feedback on the page. That gave me even more confidence to buy. I wish you had more pictures. Also, when you clic on an image, the cancel and next button at the bottom obstruct the image.

Date of experience: December 15, 2022
Canada
1 review
0 helpful votes
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Customer service is awesome
January 20, 2023

Over all excellent. Took awhile to get here though.

Date of experience: January 20, 2023

From the business

Northbound Gear is a leader in water-resistant outdoor clothing, made tough with a strong commitment to the environment and the communities we work in.