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Northbound Gear has a rating of 3 stars from 1,671 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Northbound Gear most frequently mention adventure pants, customer service and good quality. Northbound Gear ranks 5th among Outdoor Clothing sites.
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I've wanted to exchange items on a few occasions. Each time I received comprehensive and friendly help. Thank you northbound. I love you products.
Will be taking the socks to a backpack trip at the end of June, but... I put them on, filled bathtub with two inches of water and walked in the tub. The socks' exterior were soaked, pulled them off and had DRY feet, not even moist. I wear size 11 shoes/boots and the medium sized socks are the right size.
Item took a long time to be received.
However once Northbound staff were alerted of delay significant steps put in place to locate item
The Take me to the mountains hoodie checks every box!
Fabric
Fit
Shipping
All excellent
I have just purchased my 5th, 6th and 7th pair of summer water resistant trousers. Basically I wear them everyday for all activities, work, gardening, golfing, exploring. The order takes a wee while longer to arrive but when it does I am not disappointed. So glad I discovered Northbound gear.
I ordered Women's Adventure Pants and I love them. They fit perfectly and are incredibly comfortable!
Always great.
No issues at all.
Took awhile to get here but in good condition.
Thanks so much.
The order took a few weeks or so, tried them on, they appear to be waterproof but it's already too hot to wear them. I'll try them out next fall when it cools off.
Merci pour les bon vêtement
Très confortable et bien adapté à mon style
I still haven't received my order. No one seems to know where it is and who is delivering it.
Overall the backpack is good. Very nicely made and spacious. However, the shipping is slow. And the only con of the backpack is that the shoulder strap is too soft to hold heavyweight. I have to buy shoulder strap pads to make it more comfortable to use.
Answer: So far the evidence is that it is a scam. Ask me in a year and maybe it will have arrived in time for next hiking trip.
Answer: China... apparently. Won't know for sure as not yet arrived.
Answer: Hi Elizabeth, I'm sorry for the delay. Upon checking, it shows that your order was shipped last October 14, however, there seems to be a delay with the delivery on the courier's end. They provided an update on the tracking information and I attached a link for your reference. https://www.canadapost-postescanada.ca/track-reperage/en#/details/1023038360005180 As much as I love to expedite the delivery, this situation is out of our control. No worries, I will reach out to the courier to see to it that the item will be delivered soon. Rest assured that your order will be delivered anytime soon.
Northbound Gear is a leader in water-resistant outdoor clothing, made tough with a strong commitment to the environment and the communities we work in.