website thubmnail of Northbound Gear

Northbound GearReviews 1,671

3.0

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Northbound Gear?
grey star
grey star
grey star
grey star
grey star

Northbound Gear Reviews Summary

Northbound Gear has a rating of 3 stars from 1,671 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Northbound Gear most frequently mention adventure pants, customer service and good quality. Northbound Gear ranks 5th among Outdoor Clothing sites.

service
39
value
40
shipping
43
returns
26
quality
36

Instant Feedback

2,134 reviews

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
Follow Heather R.
Unfollow Heather R.
Share Review
Report Review

Personalized service
June 10, 2023

I've wanted to exchange items on a few occasions. Each time I received comprehensive and friendly help. Thank you northbound. I love you products.

Date of experience: June 10, 2023
Australia
1 review
0 helpful votes
Follow Scott A.
Unfollow Scott A.
Share Review
Report Review

Review
June 10, 2023

Good, reasonably fast, good product thanks. Why do I have to enter at least 50 characters?

Date of experience: June 10, 2023
Canada
1 review
0 helpful votes
Follow Ralph Y.
Unfollow Ralph Y.
Share Review
Report Review

Will be taking the socks to a backpack trip at the end of June, but... I put them on, filled bathtub with two inches of water and walked in the tub. The socks' exterior were soaked, pulled them off and had DRY feet, not even moist. I wear size 11 shoes/boots and the medium sized socks are the right size.

Date of experience: June 7, 2023
GB
1 review
0 helpful votes
Follow John F.
Unfollow John F.
Share Review
Report Review

Stree free
June 7, 2023

Another nice trouble free ordering process and delivery experience.

Date of experience: June 7, 2023
Canada
1 review
0 helpful votes
Follow wendi B.
Unfollow wendi B.
Share Review
Report Review

Great looking pants
June 7, 2023

The experience was very good no issues with delivery

Date of experience: June 7, 2023
GB
1 review
0 helpful votes
Follow Jon V.
Unfollow Jon V.
Share Review
Report Review

Missing item
July 7, 2023

Item took a long time to be received.
However once Northbound staff were alerted of delay significant steps put in place to locate item

Northbound Gear attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 7, 2023
Missouri
1 review
0 helpful votes
Follow Mary P.
Unfollow Mary P.
Share Review
Report Review

Great place to shop
June 6, 2023

I finally found hiking pants that fit. Size chart was very helpful.

Date of experience: June 6, 2023
Canada
1 review
0 helpful votes
Follow Karen O.
Unfollow Karen O.
Share Review
Report Review

The best hoodie
June 5, 2023

The Take me to the mountains hoodie checks every box!
Fabric
Fit
Shipping
All excellent

Date of experience: June 5, 2023
GB
1 review
0 helpful votes
Follow David Y.
Unfollow David Y.
Share Review
Report Review

My go to trousers
June 4, 2023

I have just purchased my 5th, 6th and 7th pair of summer water resistant trousers. Basically I wear them everyday for all activities, work, gardening, golfing, exploring. The order takes a wee while longer to arrive but when it does I am not disappointed. So glad I discovered Northbound gear.

Date of experience: June 4, 2023
Canada
1 review
0 helpful votes
Follow Pat G.
Unfollow Pat G.
Share Review
Report Review

Ok
June 4, 2023

Ok except for making me fill this form out. Also, to 50 character limit is annoying me right now.

Date of experience: June 4, 2023
Canada
1 review
0 helpful votes
Follow Ray K.
Unfollow Ray K.
Share Review
Report Review

Great customer experience
June 4, 2023

Easy to navigate and process order and received on time

Date of experience: June 4, 2023
Illinois
1 review
0 helpful votes
Follow Leslie X.
Unfollow Leslie X.
Share Review
Report Review

Very happy customer!
June 3, 2023

I ordered Women's Adventure Pants and I love them. They fit perfectly and are incredibly comfortable!

Date of experience: June 3, 2023
GB
1 review
0 helpful votes
Follow Ian E.
Unfollow Ian E.
Share Review
Report Review

Great service and product
June 2, 2023

Great service, as promised and as expected…………………………….

Date of experience: June 2, 2023
California
1 review
0 helpful votes
Follow Fer F.
Unfollow Fer F.
Share Review
Report Review

Great product
May 30, 2023

I like it I was satisfied it is very comfortable clothes to wear

Date of experience: May 30, 2023
Australia
1 review
0 helpful votes
Follow Iain Q.
Unfollow Iain Q.
Share Review
Report Review

Fantastic. I luv luv luv it.
May 30, 2023

Really easy, great customer service and prompt delivery.

Date of experience: May 30, 2023
Canada
1 review
0 helpful votes
Follow Magdalena Z.
Unfollow Magdalena Z.
Share Review
Report Review

All good!
May 28, 2023

Always great.
No issues at all.
Took awhile to get here but in good condition.
Thanks so much.

Date of experience: May 28, 2023
Georgia
1 review
0 helpful votes
Follow Southern V.
Unfollow Southern V.
Share Review
Report Review

Waterproof jeans
May 27, 2023

The order took a few weeks or so, tried them on, they appear to be waterproof but it's already too hot to wear them. I'll try them out next fall when it cools off.

Date of experience: May 27, 2023
Canada
1 review
0 helpful votes
Follow Mathieu Q.
Unfollow Mathieu Q.
Share Review
Report Review

Good service
May 26, 2023
Updated review

Merci pour les bon vêtement
Très confortable et bien adapté à mon style

Date of experience: May 26, 2023

Good gear and nice product
January 27, 2023
Previous review

Good gear and nice product

Date of experience: January 27, 2023
Canada
1 review
0 helpful votes
Follow Debbra D.
Unfollow Debbra D.
Share Review
Report Review

Not received
June 25, 2023

I still haven't received my order. No one seems to know where it is and who is delivering it.

Northbound Gear attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 26, 2023
Illinois
2 reviews
0 helpful votes
Follow S X.
Unfollow S X.
Share Review
Report Review

Good quality backpack
May 24, 2023

Overall the backpack is good. Very nicely made and spacious. However, the shipping is slow. And the only con of the backpack is that the shoulder strap is too soft to hold heavyweight. I have to buy shoulder strap pads to make it more comfortable to use.

Date of experience: May 24, 2023

From the business

Northbound Gear is a leader in water-resistant outdoor clothing, made tough with a strong commitment to the environment and the communities we work in.