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Northbound Gear Reviews Summary
Northbound Gear has a rating of 3 stars from 1,671 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Northbound Gear most frequently mention adventure pants, customer service and good quality. Northbound Gear ranks 5th among Outdoor Clothing sites.
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Love these pants (Women's "V1 Explorer" Summer Pants), great fit, very comfortable. Thanks for the reminder about the rewards!
I love these pants. I order about 8 of these in the past 2 years.
Hi Alice,
That's awesome! I'm glad you've enjoyed the pants and Northbound Gear's services/discounts. Your feedback is valuable, and I'm pleased you've found a brand that meets your expectations so well! If you happen to have any questions or concerns, please don't hesitate to reach out. We're more than happy to help!
Have a great day!
Fast and easy, order arrived in a timely manner and was just as described
Hi Shirley,
Thanks for your feedback! We appreciate you for making a purchase and for choosing Northbound Gear. We strive to provide the best possible experience in our company! Please let me know if you have any questions or inquiries, We're here to assist!
Cheers!
The website is easy to navigate and placing orders are simple. I was kept informed as to when my order would arrive.
Hi Carol,
I'm delighted to hear that you had a positive experience with us! The fact that you chose Northbound Gear due to the high quality, well-made, and comfortable clothes we offer showcases our commitment to delivering a top-notch product. If you ever need assistance or have more orders to place, don't hesitate to reach out. Your satisfaction is our priority!
Cheers, and have a great day!
Looks like a good quality product. I ordered 30 inch inside leg, as this is what I had previously purchased (Men's Adventure Pants). Unfortunately, in the Explorer Summer Pants this proved to be much too long, so I had to take them to a tailor to have them shortened.
I am very happy with the adjusted product, albeit at additional cost.
This is my second pair of trousers from Northbound Gear. They are ideal for winter use - hard wearing and cosy with flexible waistband.
Hello Jean,
Thank you for leaving us a 5-star review. We're dedicated to ensuring your experience is seamless and I'm happy that you're satisfied. Don't hesitate to reach out if you have any inquiries or concerns - we're absolutely delighted to assist you!
Cheers!
My husband likes his tall mens pants - it's so nice to have his size available. Thank you for thinking of the x-tall slim man.
Hi Shari!
We're thrilled by your wonderful 5-star review! Thank you so much for choosing Northbound Gear, and for graciously sharing your experience with us. We're absolutely delighted to learn that our checkout process provided you with a seamless experience.
If there's anything else you'd like to share or if you have any questions in the future, don't hesitate to reach out. We're here to ensure your experience remains seamless and enjoyable.
Hi Ken,
I'm sorry to hear that the item's size didn't meet your expectations. However, your generous 5-star review truly warms our hearts! Your satisfaction is our priority. If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here with a helping hand!
Have a nice day!
I have purchased a lot of products from this company and I have always been delighted with the quality and service
Hello Connolly,
Your outstanding 5-star review truly brightened our day! We're thrilled that our products have been a reliable companion for your hiking adventures. Quality and service are at the heart of what we do, and knowing we've met your needs is incredibly rewarding.
If you ever want to discuss more about your experiences or if there's anything else you require, feel free to connect. Your satisfaction remains our priority.
Excellent and so easy to follow, easy to order and delivery on time, quality of product top class
So far so good. The Summer pants are by far my favorite. The winter pants could have a better waist as they are loose around mine. Love the length of them both.
Hello Renee,
We're thrilled to receive your 5-star review! Your support and feedback mean a lot to us. Thank you for choosing Northbound Gear products!
If you ever have more thoughts to share or if you need assistance down the road, don't hesitate to reach out. We're here to ensure your experience remains top-notch.
My partner's normal clothes size is xl,we bought size xxxl of the jacket but it is very short and tight,The fabric is not good obviously it's cheap one
It's not worth $124 New zealand dollars,
Ordered from Northbound Gear for the first time. A bit of apprehension at first that it might be one of those poor quality product dressed up with a nice website and presentation. After receiving the long sleeved top, it realised that the quality is good, material is light and cooling while the shirt was true to size. Well done! My wife was aghast at the camouflage pattern though since I stop serving in the an army a long time ago.
Hello Jimmy,
I'm truly grateful for your outstanding 5-star rating, and thanks a bunch for sharing your thoughts after your first Northbound Gear order! We're truly pleased to learn that our hoodie exceeded your expectations in terms of quality, material, and fit.
Should you desire further exceptional products or require assistance, please do not hesitate to reach out. We're here to provide a seamless experience.
I was a little bit skeptical buying clothing online, but decided to take a punt based on the great prices of both the adventure pants and the tactical jacket. I haven't tested them out in the bush yet, but even wearing them around the city keeps me so warm.
Hi Andrew,
Thank you so much for giving us a 5-star rating! We understand that buying clothing online can raise some skepticism, and we truly appreciate your trust in choosing Northbound Gear. It's wonderful to hear that they have made a positive impression, and we hope that they serve you just as well during your future outdoor pursuits.
If you ever have more thoughts to share or if you need assistance down the road, don't hesitate to reach out. We're here to ensure your experience remains top-notch.
Hi Gavin,
We truly appreciate your feedback! Your satisfaction is incredibly important to us. If you happen to have any questions or concerns, please don't hesitate to reach out. I'm here and more than happy to assist you!
Cheers!
Great product very happy with quality and design/ fit. Product was shipped without incident and arrived without a problem
Hi Jo,
Thank you for taking the time to share your positive experience with us, and we genuinely appreciate the 5-star rating! We're pleased to learn that you're satisfied with the quality, design, and fit of our product. Our team is dedicated to crafting items based on both expertise and experience, and it's rewarding to know that this is reflected in your satisfaction.
Should you have any further insights or inquiries, please don't hesitate to get in touch. We're here to ensure your continued satisfaction with our offerings.
Hi folks. Very pleased with the goods I've received. And considering that ordered from Canada & delivered from China, came quickly & smoothly.
Excellent customer care. Someone even emailed me to say that they were chasing things up to make sure they went through ok.
Would definitely shop again.
Hi Martin,
We appreciate your feedback and the fantastic 5-star rating you've given us! It's great to know that your experience was smooth and efficient. Making things easy for you is a priority for us, and we're pleased to hear that we've met your expectations.
Should you ever have more feedback to provide or inquiries in the future, feel free to get in touch. We're here to help!
La grandeur correspondait aux grandeurs canadiennes et la couleur est parfaite. Mon chum adore son chandail.
Hello Sylvie,
Your outstanding 5-star review truly brightens our day! We're thrilled to learn that the size and color were a perfect match and that your boyfriend is enjoying it. Your feedback is truly valuable to us.
If you have any more feedback to provide or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to ensure your satisfaction!
Hello Chris,
Thank you for sharing your positive experience and awarding us with a 5-star rating! Your feedback is greatly appreciated. We're happy to know that our website's navigation was smooth for you and that you're pleased with the quality of our products.
If you have any more thoughts to share or if there's anything else we can assist you with, please don't hesitate to get in touch. We're here to ensure your satisfaction!
Everything went great except for sizing. The measurements did not fit our profile so we went ahead and ordered what we usually wear and they were perfect.
Great products! Delivery was fast and the product was delivered as advertised.
Hi Stacey,
Thank you so much for selecting Northbound Gear! We're truly delighted about your purchase and the glowing 5-star review you've given us. Your ongoing support genuinely warms our hearts. If you ever have any questions or concerns, please don't hesitate to reach out – we're here to assist you.
Warmest regards.
From the business
Northbound Gear is a leader in water-resistant outdoor clothing, made tough with a strong commitment to the environment and the communities we work in.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Dianne,
You're welcome! I'm glad the reminder was helpful. We appreciate you for choosing Northbound gear. If you ever have any questions or need assistance, feel free to reach out.
Best regards