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Northbound GearReviews 1,671

3.2

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Northbound Gear Reviews Summary

Northbound Gear has a rating of 3.2 stars from 1,671 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Northbound Gear most frequently mention adventure pants, customer service and good quality. Northbound Gear ranks 5th among Outdoor Clothing sites.

service
39
value
40
shipping
43
returns
26
quality
36

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2,134 reviews

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GB
2 reviews
0 helpful votes
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Swift delivery great product
April 20, 2023

Found the fleece lining on trousers really warm and waterproof

Date of experience: April 20, 2023
Canada
1 review
0 helpful votes
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Waterproof pants men
April 19, 2023

It's our 3 pants that we purchased so we definitely like them.

Date of experience: April 19, 2023
Canada
1 review
1 helpful vote
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After Order, through shipment tracking, revealed made in China in an area with one of the worst human rights records. Took over two weeks to come from China. Product is disgusting, cheap as hell and horrible to wear. Would never recommend or deal with these people EVER again!

Northbound Gear attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 19, 2023
Canada
1 review
0 helpful votes
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Amazing quality!
April 18, 2023

My boyfriend loves them! Only thing was long shipping delay but otherwise experience is nice!

Date of experience: April 18, 2023
Canada
1 review
0 helpful votes
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Delivery
May 17, 2023
Updated review

Delivery took a bit longer than I expected.
Very happy with the pants I ordered.
Regards

Northbound Gear attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 17, 2023

Why did the same item listed for $99?
March 18, 2023
Previous review

Why did the same item listed for $99?

Date of experience: March 18, 2023
Canada
1 review
0 helpful votes
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Ladies'summer vacation pants
April 17, 2023

Very good experience overall.
However, I find that 30 inch pants in Short size is still long. They should be shorter. I'm 5'3" so I had to have them hemmed which adds to the price.

Date of experience: April 17, 2023
Canada
1 review
0 helpful votes
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Overall not impressed
May 17, 2023

Of the products I ordered one was really nice, but the return process has been less than thrilling. They have a ridiculous "restocking" fee and it cost me 50 dollars to ship the return back to them. I have still not seen a refund on the rest of the money. I took a gamble on a Canadian company and I am regretting it. I desperately wanted to like this product and experience.

Northbound Gear attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 17, 2023
Washington
1 review
0 helpful votes
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Incredible jeans and pants.
April 16, 2023

Great ordering experience. Order was sent to ave address instead of street address. The follow up on delivery allowed items to be delivered on time. My thanks for resolving issue.
The quality of pants to date, is a great fit and I won't hesitate to reorder.
Please consider a neutral color line such as khaki for future options.

Date of experience: April 16, 2023
Canada
1 review
0 helpful votes
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Easy ordering
April 15, 2023
Updated review

Fast and easy ordering. The only wrinkle is that the tracking in Canada was a little spotty.

Date of experience: April 15, 2023

Fast and easy
March 16, 2023
Previous review

Fast and easy

Date of experience: March 16, 2023
New York
1 review
0 helpful votes
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Delivery took forever
May 14, 2023

I placed my order on March 15th and it finally arrived on today April 14th. That is ridiculous! And everyday I got an email if I wanted to place another order. Why?

Northbound Gear attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 14, 2023
GB
1 review
0 helpful votes
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Brilliant waterproof jeans
April 14, 2023

Bought these for husband to wear while playing pétanque on a muddy puddly pitch. I wear ordinary waterproof over-trousers. They are so comfortable he seems to wear them all the time. No longer need to worry about mud splashing up or rain falling down.

Date of experience: April 14, 2023
GB
1 review
0 helpful votes
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Excellent
April 14, 2023

Excellent service and quality will buy there again

Date of experience: April 14, 2023
Canada
1 review
0 helpful votes
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Disappointed
May 13, 2023

Ordered in mid March…arrived size wrong….sent back for exchange….lovely upbeat emails assuring me of new pair coming….mid April.no item…leaving tomorrow for vacation.
Your mailing system seems a bit slow. Sorry I took a chance on Northbound. I was trying to support Canadian.

Date of experience: April 13, 2023
Canada
1 review
0 helpful votes
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Take time. No rush, eh?
April 13, 2023

Let me wear these first and then I'll review them.

Date of experience: April 13, 2023
Wisconsin
1 review
0 helpful votes
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Men's "Explorer" pants
April 12, 2023

Received pants after 2weeks in transit from Northbound. Found them to be a bit "wispy" in construction but am sure I will find appropriate situations for their use. Fit is great! Will see how they hold up to a variety of conditions.

Date of experience: April 12, 2023
Canada
1 review
0 helpful votes
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I recommend these!
April 12, 2023

I love the fit and the look of these pants. I'm a senior woman and find these so comfortable and fit true to size. They are slimming, full of zippered pockets and the fabric seems to resist soiling. They're good for both casual city and true country hiking, extremely versatile.

Date of experience: April 12, 2023
GB
1 review
0 helpful votes
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Adventure pants.
April 12, 2023

Super comfy, warm and a nice fit, thinking of getting a second pair.
I sized down to 28x28 and that was spot on for me.
No more damp trousers for me too.

Date of experience: April 12, 2023
Canada
1 review
0 helpful votes
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Coat
April 12, 2023

Coat was to small as the measurements for a large was not the right fit. I need a CL

Date of experience: April 12, 2023
GB
1 review
0 helpful votes
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Very good
April 12, 2023

Purchased these walking trousers on the recommendation of a friend. They fit perfectly and are very comfortable.

Date of experience: April 12, 2023
Australia
1 review
0 helpful votes
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2nd pair
April 11, 2023

My second pair. Whole process, smooth and fast to Australia.

Date of experience: April 11, 2023

From the business

Northbound Gear is a leader in water-resistant outdoor clothing, made tough with a strong commitment to the environment and the communities we work in.