NOOSH Decor

They are not in the USA and it took over 2 months for order to arrive. Customer service misled us about arrival time. We did not need the products they arrived so late. You have to ship them back to the Netherlands at your cost to try and get a refund. We did. No refund. Buy on Amazon or with a US company where it will arrive in a week and you can get a refund for products l.

In June, I purchased a chandelier from the website and paid for it. The next day I requested the cancellation of the order and the return of the money.
Since then, I have had countless attempts to resolve and return the money.
After about a month, I received an email saying that my order would be delivered, even though I insisted on canceling it and returning my money all this time. I refused the delivery because I had asked to cancel the order, at which time I was contacted on my personal phone by a Chinese citizen who was trying to convince me to accept the delivery of the product and to pay the customs and transport fees. (attention to personal data).
Even now, after 6 months, my problem has not been solved and I have not received the money back.

This website sell a very bad quality products! And they charge double or triple the original price, 2 months ago I ordered lots of items from them and they were
1- very bad quality I paid double and triple price for the items and the quality was very cheap!
2- the order was late
3-they don't send any track updates

If I could give them zero stars I would. I ordered 6 lights for my renovation over a year ago. When they arrived months after ordering my electrician would not install them. They are not CSA stamped and they come with a 3" plate and not a 4". So they do not cover the electrical box. I asked to return them and was denied. They said they would send me the cover plates in 4 inch. I received 2/6 plates so installed the 2 lights and now have 4 thst I can not install. I have emailed them numerous times asking for help and or a refund or to at least send me the 4" plates. They have not helped. Refuse to let me return the lights I can't use. I told them that electricians in Canada can not install anything with out CSA approval/stamp. They still continue to sell to Canadian customers. 1700$ Canadian dollars later and I have nothing to show for it. I am very disappointed noosh.