Nochex

I ordered UNLOCK Direct services and they were unable to unlock my phone. UNLOCK DIRECT issued me a refund and I received confirmation from NOCHEX saying they would return the monies. Nothing was ever returned to my credit card. This company obviously is fraudulent. Filed a complaint with my credit card company and now a police report is in process since I had two refunds taken from me

Nochex have been excellent setting up my account. Will Holden went through the process in great depth and made the decision that much easier to make!

Will Holden was really helpful in the process and was there for all the questions we had. The rates and fees are good and the support is outstanding. They do not forget about you after signing up which is a down fall for many other companies out there.

Thank you Guys

I used NoChex back in 2005 and remember the business practices were very questionable. I forgot they existed after and after seeing these reviews I'm glad I stopped. I forgot all about that bad experience as a genuine merchant.

On their web site they do a price comparison which is also wrong. They don't include other providers who are so much cheaper. Very deceptive price comparison. Don't do a price comparison if you don't include genuine competition.

Genuine merchants should avoid them. As for buyers, from I've read, run if you see nochex as an only payment option.

Very pleased with my order.
Livestock, substrate and decor excellent.
Was a little disappointed that the Heat mat was out of stock.

PLEASE AVOID paying through Nochex, there is no buyer protection.
I mistakenly order IMIE unlock from a scam site through Nochex, they failed to unlock my phone, and didnt refund me.
When I contact the Nochex Customer Support, they end up with the message below which is so disappointing.

"we cannot supersede the merchants decision.
We cannot assist you further in regards to the matter
"

I order an icloud unlock for an iphone and they did never made it, first they told you it is 30, then get another email telling you need to pay 30 more, and then 50 more, finally they kkept you waiting for 3 months and after that period they told you is taking more time, they the offer a voucher in case they could not do it, and then they doesnt even respond, they are thieves, and the worst of it is they are on England and authorities does not make anything to stop them. Nochex is the payment receiver so when you make a claim they tell you they are going to talk with the service (www.drunlock.net or www.iphoneime.net)

There is no way a legitimate business will use NoChex. If you associate your company with NoChex, your reputation will suffer.

Anyone who makes a good statement about them probably is as shady as they are.

I have contacted them several times, as well as the business from which I made my purchase, with no resolution. Don't even try to get a refund from them, it will not happen.

Had a transaction go south with doctorunlock which I was basically scammed out of my money. Went through the nochex support system which basically is them just contacting the merchant asking to refund me, the merchant said no, nochex washes their hands?

Do not use nochex. They might steal your bank information since they are working with multiple scammers. Be aware, if you notice a shop with their payment gateway it means it's a scam.

Nochex have been brilliant in helping us get our accounts setup to be able to take payments in both Sterling and US Dollars. The rates and fees are good and the service we have received has been excellent. The platform is easy to use and we can quickly and easily send our clients invoices to make secure credit card payments. Thanks for all the help and support so far.

This payment gateway don't have customers protections program, instead they are protect their merchant. Not even issuing a chargeback, when you see an online e-commerce website using this nochex payment gateway, don't continue and give yourself a favor and save your money.

I emailed them telling them I got scam by www.DoctorUnlock.net and want a refund: they replied

Good Afternoon

We understand your frustration however we cannot supersede the merchants decision.

The merchant will only accept a original receipt from Apple or the Carrier as proof.

Please forward the correct proof to the merchant and await a response

If you believe that the merchant is mistaken in the reason they have given you for declining your request, please write to the merchant here.

I'm sure nochex receive a lot of complain of scam with this merchant(www.doctorunlock.net) but they are not doing anything, but no wonder they are partners.

Nochex assisted me with my enquiry immediately and I obtained a successful result. I am very grateful for their assistance

From the start nochex have been outstanding with getting my merchant account fully set up and running... being a high risk business was no problem for them.
Looking forward to Working with them

A minor glitch with a supplier prompted me to contact Nochex who immediately contacted the supplier on my behalf which resulted in a quick and simple resolution of a fairly minor issue. What a helpful, prompt response from Nochex and worthy of due credit. Many thanks to them.

Good day for all those who have made payments through the night and have not received what they were promised to call the bank and claim it as a fraudulent transaction but no later than 120 days thank you

Easy process: the order: payment and delivery. About to plant with great expectations. Last batch about two years ago were very successful.

Order was exactly what I needed and came within 48 hours.

Nochex does not protect customers. They co-operate with the fraud group.
Be careful if you see nochex on the payment should stay away.

When I went to collect my order the restaurant advised I had not paid but I had the email to confirm I had paid

We have used Nochex to help us collect payments for our club for the past four years. Great service and ready to get hold of an actual person if we have any queries.

No buyer protection. Got scammed by a fradulent company using Nochex. Did not receive the service paid for. No help provided by Nochex with Fradulent transaction. Do not use any company using Nochex.

An easy service and quick to respond. Secure and safe

I tried to contact them for refund, they simply tell you we are not the one who took your money, contact xyz, you took the money for xyz, you are responsible for the services.