NineLifeReviews 35

Purchased a spice rub from Ninelife and was told via email that the price was for 66 units as per the ad on the ninelife website. $166.00 total for 66 units. Even after confirming with them multipul times that they would send a case they only sent me one container not 66. I can buy one unit elsewhere for under $20 so thats a markup of over 800% more than normal retail price. I just looked at ninelife website and they are selling the same product for between $92 and $350.00 (usually they are under $20). They are charging over 1750% more than retail on the one unit if you were to buy it at $350. Am waiting to see if they refund or if i have to reverse the charges. DO NOT BUY FROM NINELIFE! $#@%$#@ juST AN UPDATE. They did refund me but only after they noticed this review. Do not use Ninelife, they sell your info onto scammers. After this purchase my email now gets about 10 scam emails every day that I cant get rid of.!

I purchased Frisk extra strong mints from Nine Life Canada. When the package finally arrived, it contained one small package. The price? $60.00 plus taxes and shipping. Because the pictures in the ad included a shot with 12 packs, and because of the price, I assumed l would receive 12 packs of mints. No. One small container for $60.00 plus! I left emails and phone messages at their 24/7 "support line" and did not hear back. Note: Items cannot be returned without first contacting NineLife. How can you do that when they do not respond? Beware this company!

My ordered date 07-02-2024 number AE-NL#P******* from NineLife - United Arab Emirates not received till now when we contacted saying processed will get soon not responding very bad experience kindly do beware before buy ant=ything on ninelife thnaks

The goods I ordered didn´t arrive at all. DON'T BUY ANYTHING FROM THIS COMPANY.THIS IS A SCAM COMPANY!..

I have had a terrible experience with this website. I ordered a frozen food product which they shipped as normal mail from the united states to switzerland, meaning it was no longer fit for consumption. It has been 10 days and customer service has not gotten back to me yet about any kind of refund, I had to throw everything away and it had made a huge mess in the box as everything had defrosted and leaked, not a serious company!

These guys operate a brushing scam - they charged me $165 for some vitamins and sent me a very cheap knock off of a Cartier ring. Don't buy from them - they are not legit and will steal your money.

I ordered Lofthouse Pink Frosted Cookie, 1.35 Ounce -- 15 per case and it was already absurd charging me $478.80 to pay for this case but I assumed it was a shipping tax but when I ordered it it charged me another $300 dollars just to have it shipped to Canada and I also live in the mountains so the delivery guy lost my package on the way and I didn't even get the cookies I bought?! I was furious and called the company and demanded to have free cookies for compensation but they didn't even bother to do anything about it. Out of anger, I ordered it again and paid another $478.80 +$300 shipping to make sure to get my cookies and THANKFULLY the delivery guy actually managed to get to my house but what do I find? I find ONE SINGULAR COOKIE in the box. Where did the 15 pack go? Up this company's $#*!? This isn't what I ordered for and this company is absolutely foul for not giving me my order. Now I'm demanding 30 PACKS of cookies for compensation and I'm giving this review a 1 star, I wish I could give negative stars or even just 0 but this review won't allow it. Fix it soon. I really want those cookies.

Just received an email in the UK with regards to my order and tracking information from Ninelife. Knew instantly that it was a scam. Checked out their website and can't beleive the cost of the health supplements they are trying to sell. Done some cost comparisons and for example Dr Bergs Electrolyte Powder 319g is £29.99 over here in the UK from a reputable site and it on NineLives for $1,365.60. REALLY! Also Google states that NineLife are based in Lewes, Delaware and when you click on the website it takes you to the Mexico site where it all costs over $1k. Report this website and get it taken down. Definitely mischief afoot.

Requested order be changed which was agreed to, this did not happen,
The product I purchased cost $90.
I found the same item for 14.95 on another website.
Will not used them again.
Rob

The goods I ordered did not arrive at all. After placing the order, I received emails on several occasions. On one occasion, the company tried three times to charge US$312,000 to my credit card and even tried to charge €600. I had to report this incident to the police and notify the bank to cancel my credit card and issue a replacement. This company is run by CRIMINALS.

We have been waiting for more than 3 months for urgent medical equipment for my daughter. The company is simply telling me to follow up the tracking details myself. They wont ŕefund and dont care to follow up on delivery either. Complete scam! Dont buy from them.

Buyers BEWARE!
We purchased an $280 Infrared lamp from a NZ website, there was absolutely no reference to it being shipped from overseas.
What followed next was a complete JOKE!
From a NZ website they supplied a 110V product and when we complained they told us we purchased from USA. Offered us $30 refund.
Btw to get the $30 we were supposed to have unopened the box, clowns
Buyers BEWARE
Check out the many other complaints on various reviews

I ordered an elbow brace as I had an operation and according to their website it would be delivered within 4 days. I am still waiting. DhL now confirmed that I can expect the parcel within another 18 work days. I informed customer service that I am cancelling the order as I am back at work and won't be needing it, and was informed that they cannot cancel while the arcel is en route but will give me a voucher of 25% of the purchase price for future purchases. Unacceptable. They marketed themselves as a South African company. Stay clear

I ordered an item on their UK website. After 4 days of no dispatch notification I contacted them. They told me they don't have it available, don't k ow when it'll be dispatched and its being shipped from the US - none of this was said to me when placing my order. After 6 days I asked them to cancel my order and refund the full amount, which they said they could do. They then ignored this and created a DHL shipping label. The item still has not been shipped 10 days later, as they do not have it in stock yet they refuse to refund my money.

This is against UK consumer legislation and I have contacted the relevant organisations, DHL and my credit card company to raise my concerns and obtain my full refund.
I would urge other people not to buy from this company as they are dishonest.

They have since stopped responding to correspondence and all calls to their UK office number are being disconnected.

A very disappointed customer. I ordered Lactojoy tablets for my intolerance a month ago and have still not received them. Despite numerous telephone calls and emails I have had no response except to say The Delivery is incomplete. I paid R1437 for theses tablets as they are most effective but now have to go and look for another tablet and buy it again This is unfair and this company needs to be looked into. Please do not use them and get caught as I did.

I ordered what I thought was a box of Fisherman's Friend Black Currant lozenges. They shipped me one package worth about 3 dollars. I was charged almost $60 with shipping. Their customer service refused to do anything about. It was criminal and the company is a consumer predator. Rip off artists.

Still awaiting an order of supplements to date, no email response.

Deduction of money was easy as 123

Track your order in real time " No existence "

Avoid them at all cost!

This is the ABSOLUTE WORST! Company i have ever bought any form of product. I bought 12 packs of cerial and half of them were opened when I recieved the package. I must mention it took a whole month to get the package! I usually wouldn't write this on the internet but the delivery was completley **** & extra ****!