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NineColours

How would you rate NineColours?
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India
1 review
0 helpful votes
Follow Harjeet k.
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No stars for nine colors, they should be taken to court. I had placed an order for a saree on 6 Feb, 2017 and paid through Paytm to nine colors. For a month after the payment, Nine colours kept saying they have not received payment while I had a confirmed paid receipt from Paytm. When i threatened them that i will go to consumer court, they finally agreed they had received payment and said my product will be shipped within 48 hours. It has been another 10 days now but they have not shipped the saree, nor are responding to emails or phone calls.
CONSUMERS PLEASE BEWARE OF THIS SITE. Complete fraudsters

Date of experience: March 18, 2017
Germany
1 review
2 helpful votes
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Worst ever cheaters
April 14, 2019

Worst experience ever with Ninecolours, The item was in such a bad quality and completely different from the picture, so i returned it. I ordered again but this time I never got my order but was charged for it. Upon repeatedly contacting customer service they never responded. I never got my money back despite wasting so much time and effort to reach them. Bull$#*! company, there are so many other online stores better than them. NEVER BUY ANYTHING FROM THESE CHEATERS

Date of experience: April 14, 2019
India
1 review
2 helpful votes
Follow Amar Y.
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First time My Sister thought for customise lehenga for her wedding. I have gifted her this custom made lehenga for her eternal wedding day. The designer Drasti brought her dream come True outfit. The outfit is Wow & it is beyond the expectation. My sister was so. So. So happy when she have seen this lehenga. I acknowledge ninecolours as they have suggested me the platform youdesign. Even the team designer are very co operative & polite while talking.

In Love shopping with this team youdesign.

Date of experience: February 22, 2018
India
1 review
0 helpful votes
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Excellent products
June 21, 2018

GREAT STUFF & EFFICIENT DELIVERY. Overall very well satisfied with my purchase. To improve you can take the pic in various angles & in proper light so that the disparity between image color & product colour minimises.

Date of experience: June 20, 2018
Kuwait
2 reviews
3 helpful votes
Follow Saswat D.
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I placed this order on 4th Aug after receiving assurance by email and online chat that the order would be delivered by 12th in Delhi. I had a puja on 12th Aug despite repeated requests the order was dispatched on 19th from Mumbai. It reached me on 21st Aug. Customer agents online and receiving telephone are not helpful at all. The only time you get good support is in placing orders. Once order is placed you are trapped and do not receive any help. I had to buy another set from local market for the Puja.
I placed another order this time for unstitched items. Again online chat cannot confirm the date of delivery. All they need to do is just ship. Didn't have a good experience in both my transactions and would not recommend this website to anyone.
Cannot comment about quality though as I came back to Kuwait. Hope it is good.

Date of experience: August 22, 2017
Netherlands
1 review
2 helpful votes
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I ordered my weddingdress with my sizes. I'm a small person and they send me an XXL premade dress which they shortened at the bottom. The bottom was damaged, they gave me a second hand dress! Also the top was different from the picture. I had the dress sent to the neighbours house so couldn't react within 24 hours to send the dress back. I'm very dissapointed.

Date of experience: September 12, 2018
India
1 review
1 helpful vote
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Awesome kurta
February 12, 2019

The quality is good, fit is perfect. Size is no issue and after washing colour is also fast. A must buy kurta, as it adds to the style statement.

The kurta is ossum.
Fir as xpcted.
Unique design
Love it

Date of experience: February 11, 2019
Virginia
1 review
1 helpful vote
Follow NUHA G.
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BUYER BEWARE
December 1, 2018

We ordered three dresses from this place at the same time for a big event, none of us will be wearing the dresses despite the money we spent on them because of the poor quality, they did not use the fabrics they said they would use and did not refund or redo them even though it was their mistake one of them even had some stains but still the answer was no Returns so basically DO NOT order from them

Date of experience: December 1, 2018
Australia
1 review
2 helpful votes
Follow Anisa H.
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Ordered and paid for a lovely pair of earring together with other suits from them. Upon receiving a shipment notification, I noticed that the earring was not shipped with the suits. I then emailed them only to be told that "due to unforeseen circumstances" the earring was not sent. The earring is still available on their website so I then questioned them and asked what these unforeseen circumstances were for not sending the earring and after numerous emails, there is no reply on this matter. They then refunded me for the earring but I am annoyed about why they would simply ignore my order and do as they wish. If you are a business, someone has ordered and paid for an item, you send it as per the customer's request. The fact that they are not ignoring my emails questioning them on the reason is not helping their business. The website chat is even more ridiculous. The chat agent takes forever to reply. I am now waiting for my suits and let's see if they are of decent quality! Currently I am not impressed with these guys!

Date of experience: December 2, 2017
Switzerland
1 review
4 helpful votes
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Terrible
April 21, 2016

I had a very bad experience from shopping here. They lie about the material quality. I was told by them on chat that a saree was pure georgette but it is so cheap material

Date of experience: April 21, 2016
California
1 review
3 helpful votes
Follow Unknown U.
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I purchased a product from this company with payment for customized stitching service. They grabbed the money and sent an entirely different product opposed to what was ordered. They lack professionalism and grace to even send emails to customers. They respond rudely when the customers call them repeatedly with concerns. The staff is unprofessional and reluctant about customer issues and never lets customers reach the higher authority to get solution. They charge excessive for shipping outside India. WORST CUSTOMER SERVICE. Probably they are operating this business from home with family members and assigned one particular member of the family to receive customer calls every time. BEWARE! SOME OF THE 5-STAR REVIEWS HERE ARE PROBABLY POSTED BY THESE FRAUDS TO WIN CUSTOMER CONFIDENCE. There should be some legal action initiated against them for fraudulence.

Date of experience: July 13, 2016
India
1 review
5 helpful votes
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Worst
July 19, 2016

Sir, where is the option to return the product? I cannot find it anywhere in ur site to return my product. Please kindly help me out. I want to return the product. U hv sent me a very cheap quality material :( :( i paid 1375rs for that product. Which doesnt worth it at all. That kinda cheap material u hv sent me. It is fake website. They dint even repond to my calls, mails and messages. Nine colours showed me all in nine colours together sending their cheap quality product. Be aware from ninecolours, they r not trust worthy

Date of experience: July 19, 2016
India
1 review
0 helpful votes
Follow Vidya S.
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My brother had ordered pant style suit for me from your site and he given that gift to me and really it's too lovely suit. Nice quality. Thanks Ninecolours.

Date of experience: July 23, 2017
California
1 review
0 helpful votes
Follow Sureshni C.
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Poor quality and stitching is bad. They don't have return and exchange so if you order something that's it you keep the item no matter what condition it arrives.

Date of experience: October 15, 2017
India
1 review
0 helpful votes
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Amazing experience
July 15, 2016

Lovely pink and blue colour lehenga. Quality work on blouse and bottom. Had used so many time but it looking the same as I purchased. Worth the money.

Date of experience: July 15, 2016
India
1 review
4 helpful votes
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Good customer support
February 9, 2019

Few days ago I bought a kurta from here and by mistakenly I selected a little bigger size and getting and wearing I got that its the wrong size I selected and then I started feeling tensed, so I called the customer support of this site and I was amazed that at first time of ring the picked my call and then we talked about my issue, they politely replied to my every question and quickly solved my problem. Customer support is of another lever of this site.

Date of experience: February 7, 2019
India
1 review
1 helpful vote
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Thanks
October 13, 2017

I have received my order. Everything is so beautiful. The colours are vibrant & stunning. The customer service has been fantastic. Thank you very much for my order.

Date of experience: October 12, 2017
Canada
1 review
1 helpful vote
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I ordered an outfit from this vendor, 1) the material was far substandard than what was shown and advertised 2) missing buttons and sleeve (shown as double bell, received simple sleeve) 3) substandard stitching. WHAT A SHAME INDIANS RIPPING OFF INDIANS! DISGUSTED AND DISAPOINTED! I WISH I COULD GIVE THEM NO STARS
They want me to ship back to get a refund and its costing me double to do that. Shows their integrity they are theives

Date of experience: September 11, 2019
India
1 review
0 helpful votes
Follow Hritik M.
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I have orderd a banglori silk saree for my mom from ninecolours.com. Saree is very nice. My mom liked this saree. And when i have orderd this then i said to ninecolours plz delivered as soon as possible and they have delivered this within 3 days and it was perfect.
Shipping service is very fast of ninecolurs.
Thanks ninecolours.

Date of experience: December 29, 2018
GB
1 review
4 helpful votes
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If I can give 0 star I would! Disaster! Thiefs and worst customer service. They are so rude, and disrespectful, adding to that the quality of sari are disgraceful! Never again!

Date of experience: August 2, 2017

Overview

NineColours has a rating of 3 stars from 298 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with NineColours most frequently mention good quality, long time and affordable price. NineColours ranks 9th among Indian Clothing sites.

service
25
value
25
shipping
23
returns
21
quality
24