• Nikon

Nikon

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Overview

Nikon has a rating of 2.25 stars from 4 reviews, indicating that most customers are generally dissatisfied with their purchases. Nikon ranks 158th among Camera sites.

  • Service
    1
  • Shipping
    1
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How would you rate Nikon?
Top Positive Review

“Satisfied with the camera”

Alessa F.
7/14/20

I'm using the camera of this brand. I like it. The photos are great, it's compact and it doesn't require any special skills to learn to use it. I'd recommend it.

Top Critical Review

“They Protect The Identities Of Criminals”

Ken S.
11/25/22

I got a "you're in default" letter from Bread Pay, regarding a loan used to buy $1100 worth of Nikon stuff. I have the loan number, and the order was placed in my name. So I can easily prove who I am and that I got the bill for the order. But would Nikon tell me where the order was shipped, the phone number used, what was ordered, or anything useful at all? They would not. My wife is an avid Nikon camera enthusiast. I'm not a Nikon hater, but I do not agree at all with protecting thieves!

Reviews (4)

Rating

Timeframe

Other

Thumbnail of user cathym235
12 reviews
43 helpful votes
August 14th, 2020
• Updated review

I just received another invoice from Nikon, this time for $404.38. They are claiming it was an impact issue. Nope. If that camera had an impact issue it happened once it got to them. I know how I took care of that camera, the two months it worked, and it didn't get knocked around. Don't buy a Nikon. Go with something more trustworthy, like a stone and chisel.

Don't Buy a Nikon Camera
August 4th, 2020
• Previous review

I know that I have written a review on this company before, but things have gone from bad to worse. I'm attaching the bill that Nikon has sent me to repair my camera. The one-year warranty turned into a one hundred-eighty-day warranty. They mention no proof of purchase when that was never mentioned was required.
What is wrong with my camera? That isn't listed. So, a camera my hubby bought me in December that worked two months is going to cost me nearly $340.00 to get it back. They won't even fix the camera unless I sign an agreement to pay this amount even though they gave no indication what was wrong, what they have to do to fix it, only stating that they received the camera and moderate repairs. If I refuse their terms does this now mean they can keep the piece of crap, and I'm out a fairly large hunk of money?
Oh, just so you know, don't try to contact corporate because that's not happening. You make a call and they put you on a loop that instead of you getting an operator by pressing 0, the phone rings a few times and you are thrown back to the menu.
If you're interested, go take a look at the several camera companies and take a look at what is happening with Nikon stock compared to others. Yes, things are bad now, but Nikon losing ground a lot more than others and it isn't all because of Covid. Selling equipment that goes bad within a couple of months, then shotty tech support, equipment that comes back still broken, you getting charged to fix a product that shouldn't have broken down to begin with, and you change the rules on the warranty to suite your company's needs I'm sure has a lot to do with this.
If you think I am the only one with this problem, check the internet. You'll find this is not a small issue.

Thumbnail of user amitabhag
3 reviews
4 helpful votes
November 24th, 2019

Bought a D5500 DSLR camera from Nikon less than 2.5 years ago from in Canada. The camera died. I had to spend for shipping to Nikon service centre... terrible customer service. Then they asked a whopping $292 just to replace a power card! Couldn't believe it. Didn't fix it, not buying another Nikon anymore. If this happens *******@NikoCanada it can happen to Nikon stores elsewhere in the world, the product is probaly manufactured at the same location in FarEast.

Thumbnail of user alessaf
1 review
0 helpful votes
July 14th, 2020

I'm using the camera of this brand. I like it. The photos are great, it's compact and it doesn't require any special skills to learn to use it. I'd recommend it.

Thumbnail of user kens375
101 reviews
63 helpful votes
November 25th, 2022
Verified purchase

I got a "you're in default" letter from Bread Pay, regarding a loan used to buy $1100 worth of Nikon stuff. I have the loan number, and the order was placed in my name. So I can easily prove who I am and that I got the bill for the order. But would Nikon tell me where the order was shipped, the phone number used, what was ordered, or anything useful at all? They would not.

My wife is an avid Nikon camera enthusiast. I'm not a Nikon hater, but I do not agree at all with protecting thieves!

Tip for consumers:
Don't expect any help if your identity is stolen and used to buy Nikon junk.

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