They took over £300 from me, they had an issue on their website but they refuse to give me back any money & say it's my fault. The customer service is awful. Company is disgusting.
Thank you for making shopping easy for people around the world, my orders were so beautiful and lovely. I also received my order at the said time thanks for swift delivery.
Love this page have a lot of different products, the customer service is really good and the products have good quality, always deliver on time, im about to order again, I'll definitely recommend it.
We are very happy with our shopping experience. The products are all unique, well priced, and shipping was not too long. Customer service was great too!
I've had 2 deliveries so far from Nihao and I'm very pleased with both. Quality and great communication too, I will certainly be using this company again. Thanks Nihao. X
Always really happy with my order from Nihao. Any small issues are easily fixed. The service is good and the products are good! Very pleased. I would definitely recommend.
Thanks to this website, I have been able to supply my small business, Pumpkin Heart. I love that their articles are accessible to my pocket and especially the high quality of their products.
To start the prices are very very low
The deal was incredible, they answered all my questions in a timely manner
Regarding the shipment to be an international shipment it was very fast
I received all my products in good condition
They even gave me a refund for a product that was out of stock
All wonderful
It is a very easy app and you will find a lot of things as fashionable clothes, jewelry, shoes, purses, etc. I really recommend this application of nihao.
I ordered from them the beginning of February and decided I didn't want it, I immediately contacted them and advised them to cancel the order (on the same day of the order) they came up with all excuses and told me what I needed to do. Secondly they're in China some where and cannot be reached during the day, long story short as of today 4/24 I have not received my refund, I RECOMMEND NOT TO USE THEM EVER if I could give them a zero star I would
They get my order perfect every time, the items are just like the pictures and they are professional. I've spent thousands with them. One of my fave vendors.
I love everything that Nihao sells, especially the accessories and they are at a good price. They can also deliver packages anywhere in the world. Thank you very much for existing Nihao!
Nihao is a company with a wide variety of jewelry and at an affordable cost for the whole public, I have had a good experience in my purchases, everything is very nice.
When I tried to order on this website, it said the payment did not go through but it was debited from my account ( usd 270). I emailed them and they ask for proof from the bank which I sent few days ago but I still did not get any response. I DID NOT RECEIVE THE CONFIRMATION NOR DID I RECEIVE A REFUND
Hi, We are sorry about the late reply, because we have a Chinese spring festival from Jan 30th to Feb 6th, we can not reply in time but now we are back to work, could you pls advise the order number for checking that? If you have any questions, please email her order number to sales@nihaojewelry.co.uk or add this WhatsApp +86 15381023751, our service manager will get involved in her case.
I bought from them a few times, the quality of everything is amazing and their customer service is the best I've had with all the websites that I use! Would Definitely recommend you try them out!
Nihao has a great variety of things. They were good quality when I received them and the pictures of the products were pretty accurate. The price was good too of the items. The shipping was fast. It arrived in 10 days. Everything was in great condition. If things get out of stock they put credit in your account, which is nice. But, it would be nice if they had some stuff for tiny dogs. I saw that they had some dog bowls, but beds or outfits would be nice. The variety is great again. I checked to make sure it was a legit cite, and it is. I am glad I purchased gifts for my family and myself here. I will make more purchases. I liked the tabs from different cultures too. You get an idea where everything is from. The customer service is great by WhatsApp or call, but the chat doesn't usually work. I wish I got a few more warnings about when things would arrive, so I am not left worrying about when it arrives. But it went surprisingly fast, so I am happy. The quality of the items is good too. They could also have more angles and perspectives of each item they sell (ie: I ordered sword earrings, but when I got the package is when I realized I had to order each earring separately so I am glad I ordered 2 so I have 1 set), but otherwise the pictures are accurate for what they have. Maybe I just missed it on the pg. I'm looking forward to buying more. Thank you
Great quality and costumer service. They're always so helpful.
The only issue is that the shipping cost is very high but I am still happy to get back to them and order more.
I recommend.
I'm very happy with this company. They are fast, kind, you can trust in them and their products. I have a company and I sell this products and it was terrific
I received all the products according to my order and I'm satisfied and happy with all the products as it's according to my request and taste as expected. I encourage people to buy from them. Thanks
I love giant earrings, and the bigger the better. This site has a ton of them! I can't browse without finding ones I like, and they're all great quality!
Answer: Yes. They do not contain toxic metals, and the jewelry is hypoallergenic.
Answer: Sorry, we currently do not support free shipping. But we often have shipping discounts promotions. BTY, we also have a website that supports free shipping on orders over 99 USD (Nihaostyles). The products are mainly women's clothing.
Answer: First of all, their delivery time is so long. After delivery, if you face any issues with the items, like poor quality they will not take responsibility and they will frustrate you with generic answers until you give up.
Nihao has a rating of 3.6 stars from 1,013 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Nihao most frequently mention customer service, good quality and next order. Nihao ranks 3rd among Discount Jewelry sites.
Hi friend
First the order NHGB210331319100 you placed on April 1st, and you sent us the payment proof of this order on April 9th, at that time we have shipped your order on April 6th, our website has the cancel order policy, for the order over 72 hours can not be canceled. Second no one can authorized your payment, as when you paid you need to entre the code you received or the password of payment,, we dont know it about the code and the password, pls kindly cancel the review