The company has garnered a mixed reputation among its customers. On the positive side, many users appreciate the platform's effectiveness in enhancing business visibility and driving targeted traffic, with some reporting increased customer engagement and satisfaction. However, significant concerns arise regarding customer service and accuracy, with multiple complaints about unauthorized listings, misinformation, and unresponsive support. Customers express frustration over the platform's review policies, alleging censorship of honest feedback. Overall, while the service shows potential for business promotion, it faces challenges in maintaining trust and providing reliable customer support.
This summary is generated by AI, based on text from customer reviews
I've been using Nicelocal for over a year now. The reviews on Nicelocal have helped me out on multiple occasions during that time. I think customers should leave as many comments as possible and tell people what they like or don't like about a company. From what I can tell, the companies on Nicelocal react to reviews really fast and respond to what people write. Feedback is super important. It's nice to go back to a place that reacted to your comment and is trying to do better.
I'm a professional photographer who's still building up a client base. The fact that you can post examples of your work on your page is really awesome. People can come to my page, look at my photographs, and get a sense of what I'm about. This way lots of people can find out about my work, and maybe some of them will become regular clients.
Hi, Justin. Thank you for your sharing feedback with us.
Good to hear that we were helpful!
Kind regards,
Nicelocal
I spend way less time looking for services and companies now that I've found Nicelocal. I just go to the pages I'm interested in and find all the info I need. I was looking for a gym the other day, and the companies' pages didn't just have contact info, but also pictures of the rooms, trainers, equipment, and even prices. You don't even need to call anybody – just compare the prices and pick the best one right from your couch. That's what I did :)
Hi, Gonzalo. Thank you for your sharing feedback with us.
Good to hear that we were helpful!
Kind regards,
Nicelocal
We ask all our clients to review our beauty parlor on Nicelocal. We want them to share their honest opinions and not be shy about discussing any issues they might have had. This helps us improve our service and make sure our clients are satisfied. Thanks to the ability to work with reviews, we're growing and getting better every day.
Hi, Helen. Thank you for your sharing feedback with us.
Good to hear that we were helpful!
Kind regards,
Nicelocal
I have 5 star ratings on my page and this site has me listed as 4.6 stars-with the glowing reviews of my business listed on the page! So when you look up my business it is listed as 4.6-when you take the time to read the reviews you can see it's all 5 star ratings. But the first glance is a 4.6
Who gives them the authority to wrongly lower ratings of business?
Hi, thank you for your sharing feedback with us.
Nicelocal is a local search engine platform that provides local search related services to Users. It is also a platform for business owners that enables them to list, market and promote their business by registering to the platform. Similar to other search-engines we merely provide listing services to the website visitors as received from public open resources.
The rating is set by customers who have used the services of your company. Nicelocal only moderate reviews. If you think that a mistake has been made somewhere, then write to us.
Could you please provide more details via email address content@nicelocal.com.
Have a good day!
Nicelocal has helped me save a decent amount of money. I use it to track promos at various salons and other companies, so I usually go to places that have discounts. If I add it up, I'm saving a decent chunk of change every month. I'd like to thank Nicelocal for letting me filter results by special offers. It's such an awesome idea!
Hi, Alex. Thank you for your sharing feedback with us.
Good to hear that we were helpful!
Kind regards,
Nicelocal
My business partner told me about Nicelocal. He found it when he was looking for a good restaurant. After looking into what Nicelocal has to offer, I realized that it deserved my attention and bought a Premium plan right away. My company already had a card on the service, so we just edited it a little and updated it with some current information. Our clients have been leaving a lot of reviews on Nicelocal, which is helping us stay at the top of the search results.
Hi, Tyler. Thank you for your sharing feedback with us.
Good to hear that we were helpful!
Kind regards,
Nicelocal
I started working with Nicelocal using the free 14-day trial version. I was totally pleased with the results, so I switched to a Fast Start account. But I quickly realized that it didn't offer enough functionality for me, so I went to the Gold plan. My recognizability and client loyalty started increasing, and I keep getting more and more customers who found my company on Google Maps. I think the Gold plan was a great investment in promoting my business.
Hi, Robert. Thank you for your sharing feedback with us.
Good to hear that we were helpful!
Kind regards,
Nicelocal
I write Nicelocal reviews pretty often and enjoy reading what other Nicelocal users think about various companies. I'm not shy about saying exactly what I don't like about a business. If my review gets ignored, I never go to that business again. If the owner contacts me and tries to smooth things over, I give them a second chance and might even leave a positive review if all goes well.
Hi, Debra. Thank you for your sharing feedback with us.
Good to hear that we were helpful!
Kind regards,
Nicelocal
I found Nicelocal while planning my wedding on my own. I had to find a venue, a photographer, a makeup artist, a stylist, and a whole bunch of other things too. I figured out what Nicelocal was and realized how much it can help you make good decisions when my wedding went off without a hitch. I picked businesses from the top of the search results, and everyone I hired was just as good as Nicelocal said they would be.
Hi, Patricia. Thank you for your sharing feedback with us.
Good to hear that we were helpful!
Kind regards,
Nicelocal
I was looking for a nanny for my daughter. I went to a few different agencies, but they were all just terrible. A friend of mine suggested I look up nanny agencies on Nicelocal. I picked the company with the best rating, and they sent me a nanny who was exactly what I was looking for. She's been with us for about five months now, and we couldn't be happier with her relationship with our baby.
Hi, Max. Thank you for your sharing feedback with us.
Good to hear that we were helpful!
Kind regards,
Nicelocal
I needed to have the interior of my car detailed. Nearby companies gave me really high quotes. I didn't know what to do. A friend recommended I try Nicelocal, and I found a great offer almost instantly - it wasn't far from my apartment, had a high rating, and, most importantly, was offering 50% off. I got amazing service and saved a ton of cash. If I need anything else, I'm definitely going to find the business on Nicelocal.
Hi, Jeff. Thank you for your sharing feedback with us.
Good to hear that we were helpful!
Kind regards,
Nicelocal
Tried reviewing a company multiple times and they keep rejecting my review. They must only allow positive reviews on their website and not honest reviews from customer experiences.
Hello, Ryan. Thank you for your sharing feedback with us.
You can read our article ""What is the Right Way to Write Nicelocal Reviews?"" https://medium.com/@Nicelocal/what-is-the-right-way-to-write-nicelocal-reviews-2f89dd618270.
Your real experience is very important to us, could you please provide more details via email address content@nicelocal.com.
We want to help you. We respect all our users and respect their privacy.
I spend almost no time working with my company card. It was already there when I went to Nicelocal. There were a few things that had to be tweaked, but tech support took care of that right away. I get notifications about new reviews a few times a week, and then I read them and respond to them if I need to.
Hi, Breanne. Thank you for your sharing feedback with us.
Good to hear that we were helpful!
Kind regards,
Nicelocal
You need to give Nicelocal credit for not promising that you'll get more clients even if you sign up for a paid plan. I think this is an honest policy, since the service is focused on increasing your brand's recognizability, finding way to interact with customers, and increasing customer loyalty. We were good with this right from the start, and Nicelocal has completely satisfied our expectations.
Hi, Maria. Thank you for your sharing feedback with us.
Good to hear that we were helpful!
Kind regards,
Nicelocal
Promoting our business on Nicelocal helped us get out of a crisis we'd found ourselves in largely because we weren't reacting to our customers' feedback. As long as sales were good, everything was basically okay. Then it seemed like we started getting a lot of criticism about our service. We got a Nicelocal card, and customers started leaving feedback on it. That's when we realized how many mistakes we'd been making out of ignorance. Now we're actively working on fixing those mistakes and developing a good reputation, and our sales are getting better.
Hi, Callie. Thank you for your sharing feedback with us.
Good to hear that we were helpful!
Kind regards,
Nicelocal
Working with Nicelocal has helped us communicate better with our clients. We've started getting objective information about the quality of our services, which has helped us react to problems quickly. If we get any Nicelocal complaints, we try to smooth things over and satisfy our customers. This helps us improve our company's image and show that we're a customer-focused business.
Hi, thank you for your sharing feedback with us.
Good to hear that we were helpful!
Kind regards,
Nicelocal
I found my store's Nicelocal card by accident. It listed us as the wrong kind of store - we sell pet supplies, but it said we also provide veterinary services. So I emailed customer support, and the information was corrected the next day.
Hi, thank you for your sharing feedback with us.
Good to hear that we were helpful!
Kind regards,
Nicelocal
Our company does everything it can to stay at the top of the Nicelocal cataog. We react to Nicelocal complaints right away and offer our clients various ways to resolve their issues. We don't ignore positive Nicelocal reviews either. According to our stats, our clients' loyalty keeps increasing, which tells us the strategy we've chosen is the right one.
Hi, Agnes.
So happy to hear about your positive experience on Nicelocal. Thanks for sharing with a perfect rating!
We really appreciate you taking the time.
Have a good day!
After my friends told me about Nicelocal, I decided to see if I had a company card on the service. Unfortunately, I didn't. I left a request on the Nicelocal website and gave them some info about my company. A few days later I went to the website, and my card was already there. I just added some information about our other services and current promotions. I signed up to try the paid plan for two weeks for free, and if I like it, I might decide to keep working with Nicelocal.
Hi, thank you for your sharing feedback with us.
Thank you so much for taking the time to review and rate our services!
Kind regards,
Nicelocal
Answer: Hi, Kathleen. Nicelocal is a local search engine platform that provides local search related services to Users. It is also a platform for business owners that enables them to list and promote their business by registering to the platform. We respect all our users, respect their privacy and do nothing illegal. If you have any questions, please email us at content@nicelocal.com for more details. Have a good day!
Answer: You probably can't :) I write Nicelocal reviews all the time, and if I don't like something about a business, I'm not shy about it. All my Nicelocal reviews are still up, so I'm pretty sure Nicelocal doesn't take down negative reviews for money. My only suggestion is to improve your service and leave a tasteful responses to the negative Nicelocal review :)
Answer: Hi, Justin. The rating is set by customers who have used the services of your company. Nicelocal only moderate reviews. If you think that a mistake has been made somewhere, then write to us. Could you please provide more details via email address content@nicelocal.com. Have a good day!
Answer: Hi, Barbara. The rating is set by customers who have used the services of your company. Nicelocal only moderate reviews. If you think that a mistake has been made somewhere, then write to us. Could you please provide more details via email address content@nicelocal.com. Have a good day!
Nicelocal is a local search engine platform that provides local search related services to Users. It is also a platform for business owners that enables them to list, market and promote their business by registering to the platform.
Hi, James. Thank you for your sharing feedback with us.
Good to hear that we were helpful!
Kind regards,
Nicelocal