The company has garnered a mixed reputation among its customers. On the positive side, many users appreciate the platform's effectiveness in enhancing business visibility and driving targeted traffic, with some reporting increased customer engagement and satisfaction. However, significant concerns arise regarding customer service and accuracy, with multiple complaints about unauthorized listings, misinformation, and unresponsive support. Customers express frustration over the platform's review policies, alleging censorship of honest feedback. Overall, while the service shows potential for business promotion, it faces challenges in maintaining trust and providing reliable customer support.
This summary is generated by AI, based on text from customer reviews
We took a chance and tried out this type of promotion, which is completely new to us. The Premium package gives you more options. Our company webpage now looks as attractive as possible to customers. After a month we saw a new influx of customers. We will definitely be using Nicelocal going forward.
Nicelocal has quite big catalog of companies. You can select by review, by rating, or by desired neighborhood. Within the last month I found a restaurant on there for a birthday celebration. I could read customer reviews in advance and find out the current information on their page. I was happy with everything. If you're looking for some service, you can definitely trust Nicelocal.
Hi, thank you for your sharing feedback with us.
Good to hear that we were helpful!
Kind regards,
Nicelocal
I like Nicelocal, it is very convenient to use the search. If I need to choose something I can easily compare prices, location and other parameters. Everything you need is there, from the phone number to prices, offers and even a location map. I use it regularly, I am more than satisfied with everything.
Hi, Jacob. So happy to hear about your positive experience on Nicelocal. Thanks for sharing with a perfect rating! We really appreciate you taking the time. Have a good day!
I really like Nicelocal. It's a great recommendation service. I always check it for info about companies before I go there. The reviews are honest, and I write reviews after going to business too. The reviews always match up with reality. I've written a couple of negative reviews, and they stayed on the companies' cards. People from the companies contacted me each time and offered to resolve the conflict in ways I found satisfying.
Hi, thank you for your sharing feedback with us. Good to hear that we were helpful! Kind regards, Nicelocal
I used to use various different recommendation services, but I wasn't getting great results. After I bought a Nicelocal Gold plan, I finally got what I was looking for. The company's SEO tools and the ability to get my business on Google Maps helped my website climb up to the top of the search results. I'm getting more and more clients every day, and I'm even thinking about expanding my business.
Hi, Fred. So happy to hear about your positive experience on Nicelocal. Thanks for sharing with a perfect rating! We really appreciate you taking the time. Have a good day!
I know from personal experience that promoting your business on social media just isn't enough. Some colleagues suggested I try promoting my business on Nicelocal too. I looked into whether or not it was legal and found out that, legally speaking, it's 100% legit. I've been using Nicelocal for over six months now, and my audience has grown by leaps and bounds. I'm getting way more orders than before, and I couldn't be happier.
Hi, thank you for your sharing feedback with us. Good to hear that we were helpful! Kind regards, Nicelocal
When it comes to the cost/benefit analysis, Nicelocal is the best way to promote your company. All the mechanisms the service provides work and yield the desired results. The intuitive, easy-to-use interface is a real selling point, as is the ability to make your company's card stand out and post all the information clients need right on it. I'm going to keep taking advantage of Nicelocal's services going forward.
Hi, Lorana. Thank you so much for taking the time to review and rate our services! Kind regards, Nicelocal
I found my company's card on Nicelocal a long time ago, but I didn't bother filling it in. A minor business crisis forced me to start looking for clients more actively, so I started promoting my company. I already knew what Nicelocal was, so filling in the card was a breeze. I update the information on it on a regular basis and post news about special offers. Promoting my company on Nicelocal helped me get through the crisis, and now business is booming.
Hi, thank you for your sharing feedback with us. Good to hear that we were helpful! Kind regards, Nicelocal
I started working with Nicelocal for free using a Fast Start account. I started getting calls from real clients almost immediately, but I wanted even more. So two weeks later I signed up for a Premium account, which I liked even better. My company's card got a Nicelocal seal of approval, and my banner now appears on my competitors' cards. My clients say my company has been showing up in the top of search results, and they picked us because of our high rating. So I'm going to keep promoting my business with Nicelocal.
Hi, thank you for your sharing feedback with us. Thank you so much for taking the time to review and rate our services! Kind regards, Nicelocal
The best thing about Nicelocal is that you can dispute complaints from clients. Needless to say, clients do sometimes leave unfounded negative reviews, which just brings the company's rating down. Nicelocal's specialists look into each and every issue, and if we can prove we're right, they listen to us. We've already had three negative Nicelocal reviews deleted from our card. One of them stayed up, since it turned out to be justified - we really did make a mistake that time.
Hi, thank you for your sharing feedback with us. Good to hear that we were helpful! Kind regards, Nicelocal
Nicelocal is a really cool recommendation service that does exactly what it's supposed to do. I started getting a lot more new clients after I switched to the Premium plan, since my business's card is always in the top results on the catalog. The service is very affordable, and I made my money back right away. I'd like to mention that Nicelocal has a ton of useful features that help you promote your company effectively. For example, there's the Nicelocal seal of approval. Our clients say it really makes our business more trustworthy, since the quality of its service has already been verified.
Hi, Milena. So happy to hear about your positive experience on Nicelocal. Thanks for sharing with a perfect rating! We really appreciate you taking the time. Have a good day!
I regularly write reviews on Nicelocal, and I sometimes a leave complaints too. The business owners react very quickly. It's nice to have that kind of fast feedback. One time I complained about the service at a pizza place, and they sent me a free pizza to say sorry. But keep in mind that you can't write a fake bad review. They follow up on all the reviews, and if they can't confirm them, they delete them.
Hi, thank you for your sharing feedback with us. Good to hear that we were helpful! Kind regards, Nicelocal
I recently had to call a plumber in the middle of the night. I did a search on Nicelocal and immediately found a bunch of companies that offered this service. I was a little confused at first, but then I saw that each company had a rating, reviews, and even pics. I picked one of them and called them up, and the plumber showed up just an hour later. Nicelocal helped me solve my problem really quickly and made me confident I'd get good results. I definitely recommend it.
Hi, thank you for your sharing feedback with us. Thank you so much for taking the time to review and rate our services! Kind regards, Nicelocal
Of all the different recommendation services, Nicelocal is my favorite. The reviews are legit - trust me. There was this one restaurant everybody was talking about. The food there was supposed to be amazing. I read the reviews on Nicelocal and decided to pass. It was a good call - some friends of mine went there later, and they said they couldn't believe how lousy the food and service was.
Hi, thank you for your sharing feedback with us. Good to hear that we were helpful! Kind regards, Nicelocal
I originally posted the review below concerning Eight Peaks Enterprises in the Philippines.
"Please listen to my experience. This company is very dishonest and lies. I sent them written instructions on my water booster pump needs. I specifically told them I needed a 3 phase motor. The salesperson said they had it in stock for 29,500 pesos. My wife drove 3 hours (1-way) to Manila to pick it up. Thank goodness I contacted her as she was paying for it. I asked her how many wires it had, and she stated 2 wires (single phase uses 2 wires, and the motor should have had at least 3-4 wires). I stopped her immediately and had her ask the salesperson why it didn't have 3 wires for a 3-phase. He said he only had single-phase motors. He lied to us to get us to his store and then tried to pass off a single-phase motor to my wife. This company should be avoided at all costs as they will sell you anything just to make a sale. I wish I could give it ZERO stars!"
I heard back from Andrew at nicelocal, who informed me that they would not allow this review because it "violated" their abusive or obscene language guidelines or that my experience with the staff didn't count.
Here is what I responded back to Andrew:
"Andrew:
If you won't post a legitimate review of my experience, especially when the vendor has been caught in such a big lie, then your review service is a farce. It is obvious you support the vendor at all costs, even when lying to the customer has caused harm. I feel sorry for you. Luckily, no one even really uses your site. I posted on their Google business page, and that's the one that really matters. I already heard back from the owner, who apologized profusely for their employee's mistake and took steps to see this doesn't happen to someone else again. This is what honest reviews are for. Incidentally, there was no abusive language; just honestly told of my experience and the incredible waste of 6 hours of driving time, including the fuel it took. I question your honesty if you don't understand that this vendor deserved this review.
I also did a 1-minute search of your company nicelocal and found some interesting statistics. Forty-nine of your 107 reviews on SiteJabber are 1-star reviews. Seems like a very large share of the people think your company is a scam and also dishonest. Of course, I will now leave a review about my experience with nicelocal on SiteJabber. Good job, Andrew!"
Hello, Jack. Thank you for your sharing feedback with us. There was a small technical error, now your problem is solved. Have a good day!
Everything on Nicelocal is designed to makes things easy for the user. It gives you tons of info about the company you're interested in. If you want to know more about a business, you can always go to its website. The info is reliable and up to date. I've used it a million times, and I've always been able to get the company I want on the phone right away.
Hi, thank you for your sharing feedback with us. Good to hear that we were helpful! Kind regards, Nicelocal
It's an effective, easy-to-use service. The feedback system is very efficient. My salon had a couple of complaints left by dissatisfied clients. After an internal investigation, the complaints couldn't be confirmed, and I provided Nicelocal with proof of this. Their moderators reacted quickly, and the unfounded review was deleted from my page.
Hi, Rasad. So happy to hear about your positive experience on Nicelocal. Thanks for sharing with a perfect rating! We really appreciate you taking the time. Have a good day!
I found out about Nicelocal two months ago. Apparently my company was already registered, which surprised me a little. I decided to see what the service had to offer. I started off using the free version, then switched to a paid account. I started getting noticeably more customers during that time, and my company's kept a steady rating of five out of five since then. I have to work really hard, since customer reviews can reduce your rating, but the boost in revenue has made it all worthwhile.
Hi, thank you for your sharing feedback with us. Good to hear that we were helpful! Kind regards, Nicelocal
I was looking for a dental clinic recently and I came across Nicelocal. It helped me find exactly what I needed. The clinic is only a few stops from my house, and I never even knew it was there. I got great service, and even benefited from an offer for new patients. Twice as nice :)
Hi, thank you for your sharing feedback with us. Thank you so much for taking the time to review and rate our services! Kind regards, Nicelocal
I like to look for reviews on Nicelocal of places I will be visiting for the first time. 80% of what's there is true. Searching on the site is convenient, the information is mostly up-to-date and accurate.
Hi, thank you for your sharing feedback with us. Good to hear that we were helpful! Kind regards, Nicelocal
Answer: Hi, Kathleen. Nicelocal is a local search engine platform that provides local search related services to Users. It is also a platform for business owners that enables them to list and promote their business by registering to the platform. We respect all our users, respect their privacy and do nothing illegal. If you have any questions, please email us at content@nicelocal.com for more details. Have a good day!
Answer: You probably can't :) I write Nicelocal reviews all the time, and if I don't like something about a business, I'm not shy about it. All my Nicelocal reviews are still up, so I'm pretty sure Nicelocal doesn't take down negative reviews for money. My only suggestion is to improve your service and leave a tasteful responses to the negative Nicelocal review :)
Answer: Hi, Justin. The rating is set by customers who have used the services of your company. Nicelocal only moderate reviews. If you think that a mistake has been made somewhere, then write to us. Could you please provide more details via email address content@nicelocal.com. Have a good day!
Answer: Hi, Barbara. The rating is set by customers who have used the services of your company. Nicelocal only moderate reviews. If you think that a mistake has been made somewhere, then write to us. Could you please provide more details via email address content@nicelocal.com. Have a good day!
Nicelocal is a local search engine platform that provides local search related services to Users. It is also a platform for business owners that enables them to list, market and promote their business by registering to the platform.
Hi, Andy. Thank you for your sharing feedback with us.
Good to hear that we were helpful!
Kind regards,
Nicelocal