The company has garnered a mixed reputation among its customers. On the positive side, many users appreciate the platform's effectiveness in enhancing business visibility and driving targeted traffic, with some reporting increased customer engagement and satisfaction. However, significant concerns arise regarding customer service and accuracy, with multiple complaints about unauthorized listings, misinformation, and unresponsive support. Customers express frustration over the platform's review policies, alleging censorship of honest feedback. Overall, while the service shows potential for business promotion, it faces challenges in maintaining trust and providing reliable customer support.
This summary is generated by AI, based on text from customer reviews
I'm the owner and Designated Broker of Westlake Mortgage in Seattle. When my name and or company name is typed into any search engine except Google, ninelocal is the very first, front and center result for my business. Photo below. The only site where anyone can review my company or me personally is Google business page. That page has 41 total reviews all of which are 5 stars, earned over a 4 year period. The reviews are all very complimentary and go into great details. A screenshot of my company's and my Google business page. That's an incredible difference, especially in the context that each site is drawing from precisely the same reviews. One photo correctly portrays the reputation and trustworthyness of the business while the other photo negligently and egregiously defames the business by choosing to portraying a business as having a very poor reputation in the community and being untrustworthy. The worst part is they use this tactic to essentially extort you into paying the monthly subscription fee in order for them to "correct" any false reviews. They need to correct the way in which they collect and use data because a single one person can vote on each review as MANY times as they want to either improve or worsen your "overall" rating, which is proprietary to ninelocal. I have a real life stalker with a restraining order and he's so desperate to try and 'cancel' my business/me. An arbitrator will likely determine what the monetary value of is of ninelocals negligence allowing it and requiring a paid subscription to even inquire.
Motor Insurance all over India (Private & Commercial)
Driving Licence in Maharashtra any RTO
Vehicle Passing (Mumbai Central, Wadala, Andheri, Borivali, Vasai Virar, Kalyan, Thane, Vashi)
Fancy Number Booking (Mumbai Central, Wadala, Andheri, Borivali, Vasai Virar, Kalyan, Thane, Vashi)
Green Tax (Mumbai Central, Wadala, Andheri, Borivali, Vasai Virar, Kalyan, Thane, Vashi)
Private & Commercial Vehicle Transfer (Mumbai Central, Wadala, Andheri, Borivali, Vasai Virar, Kalyan, Thane, Vashi)
International Driving Permit (Mumbai Central, Wadala, Andheri, Borivali, Vasai Virar, Kalyan, Thane, Vashi)
ODC Permission
New Vehicles Registration (Mumbai Central, Wadala, Andheri, Borivali, Vasai Virar, Kalyan, Thane, Vashi)
Adhar Card
Pan Card
Udyam Certificate all over India
Gumasta Licence all over Maharashtra
GST Registration & Return
Income tax Retrun
I discovered a profile of my business on nicelocal. There were inaccuracies and the reviews lifted from other sources had an erroneous rating. I attempted to claim my profile to correct or delete it. But a code by phone was required which nicelocal claimed they left for me. But I do NOT use a phone number for my business and have no idea who they called. Certainly not me! I brought this to their attention and they responded again that I needed the code they phoned me. Totally unprofessional: disregard for accuracy and despicable customer service.
...SENTO,PROFONDAMENTE, E, SINCERAMENTE, LA NECESSITÀ DI ESPRIMERE PUBBLICAMENTE, TUTTE LE NOTE POSITIVE, RIGUARDANTI L'OPERATO E IL LAVORO CHE, IL DOTTOR AVITABILE, NOTAIO CLAUDIO, DI VERONA, SVOLGE NELLA SOLUZIONE DELLE PRATICHE CHE GLI SI SI AFFIDANO...IL NOTAIO SUDDETTO, È STATO IL PIÙ GIOVANE NOTAIO D'ITALIA, CHE VINSE, IL CONCORSO NOTARILE...È IN ATTIVITÀ, A VERONA, GIÀ DA DECENNI...SIA IO NELLO SPECIFICO, CHE TUTTI I MIEI CONOSCENTI,AMICI E PARENTI, OGNI VOLTA CHE VOGLIAMO RISOLVERE UNA PROBLEMATICA LEGALE, O, RICEVERE UN SUPPORTO GIURIDICO, O, ANCHE SOLO PER UN CONSULTO TECNICO DELLA MATERIA, SENZA DOVER AVERE ALCUNA PERPLESSITA' O INCERTEZZA DI RISPOSTA NOTARILE... EX ABRUPTO, CONTATTIAMO IL NOTAIO AVITABILE CLAUDIO...INFATTI,EGLI, SI DISTINGUE PER PREPARAZIONE ALTAMENTE PROFESSIONALE, PER LA CERTOSINA CURA DI OGNI PICCOLO DETTAGLIO SPECIFICO, PER LA CELERITÀ DELLA SOLUZIONE DELLE PRATICHE, PER LA COMPETENZA NEL SUO CAMPO, PER L'AGGIORNAMENTO PERENNE CHE DEDICA NELLA REALIZZAZIONE DELLO SVOLGIMENTO E NELLA SOLUZIONE DEL SUO OPERATO PROFESSIONALE...INSOMMA, DI QUESTI TEMPI, È VERAMENTE MOLTO RARO, POTER RIMANERE TOTALMENTE SODDISFATTI,QUANDO CI SI AFFIDA AD UN PROFESSIONISTA...PROBABILMENTE, SUPPONGO, CHE, LO STUDIO CERTOSINO E ATTENTO, DI ALCUNI PROFESSIONISTI "DELLA VECCHIA GUARDIA"...NON POSSANO ASSOLUTAMENTE COMPETERE CON QUELLO, DICIAMO, UN POCHINO PIÙ SUPERFICIALE, DI ALCUNI GIOVANI DOTTORI...!
DA POCO, IL NOTAIO AVITABILE CLAUDIO, MI HA DIPANATO E RISOLTO PROBLEMATICHE, CHE SEMBRAVANO ESSERE "UN IMPOSSIBILE INCUBO NOTARILE"!...SONO MOLTO GRATA, SODDISFATTA, E, ORGOGLIOSAMENTE FIERA,DI POTERMI AFFIDARE COMPLETAMENTE AD UN LUMINARE DI QUESTA "STAZZA"...E...DI POTER STIGMATIZZARE,APERTAMENTE, LE SUE RARE E PREZIOSE QUALITÀ, (ORMAI,PURTROPPO, IN VIA DI ESTINZIONE...!)...GRAZIE...GRAZIE...INFINITAMENTE GRAZIE, SQUISITISSIMO, LUMINOSO NOTAIO AVITABILE CLAUDIO...!
MAGDA DELLO RUSSO.
Saloon T20 very nice looking u coming but also Pakistani hair dressing all young man
Nice hairstyles
I am not login with nicelocal and my company show in your record anyone not give a email back to my email because I want to remove my bussnies
This company did not allow my reviews on their site stating they "don't allow abusive content" while the company I was reviewing (TMHA-Bishop Street Studios) is a highly psychologically and mentally abusive non-profit organization to certain tenants. I stated what was true and my experience, and they said it was abusive and wouldn't publish it; thereby violating my First Amendment Right to freedom of speech. You won't get a lot of honest reviews on their shoddy site because they pick and choose. Don't bother believing anything on their site!
They are a scammer. They are putting their phone number under my TOWING picture, so they can steal business from me from us.
Great platform for businesses to be known for and to be find out for what they do and how marvelously they do!
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I was charged $199 for ink even though I canceled my subscription. But contact nicelocal no response. Unprofessional. Looks like they're doing it on purpose
Since there aren't that many reviews of nicelocal online yet, I had my doubts about choosing this recommendation service. But I don't regret my decision to work with Nl. I've achieved the goals I set, including increasing targeted traffic to my card, making my business more recognizable, and improving my position in the search results.
Nicelocal is great option for promoting a small business. I barely even notice the expense, and I think my investment is completely worth it anyway. Nicelocal reviews and creating and promoting your card are important ways to maintain a positive reputation for you business.
Hi, John. Thank you for your sharing feedback with us.
Good to hear that we were helpful!
Kind regards,
Nicelocal
My friends told me they'd found my company's card on Nicelocal. At first I was furious because I hadn't given them permission to make it. I emailed tech support, and Nicelocal responded by telling me it was completely legal. My lawyer later confirmed that they were right, but I should also mention that Nicelocal's employees were willing to delete my business's card if I asked them to. However, I decided to try working with Nicelocal. At first they suggested I try the service out with the Free Ad plan. Even with its restricted functionality, I noticed a significant increase in targeted traffic to my page, so I decided to switch to the Fast Start plan. I'm considering switching to the Gold plan and asking Nicelocal's experts to handle my SEO promotion too.
Hi, Lisa. Thank you for your sharing feedback with us.
Good to hear that we were helpful!
Kind regards,
Nicelocal
Every since my company's page appeared on Nicelocal, we've become much more recognizable than before. We make sure the information on our card is accurate, regularly updating our price list and adding photos. We try to respond to Nicelocal reviews right away. When they come back to our salon, our clients thank us for responding because it makes them feel like we care about them.
Hi, Lisa. Thank you for your sharing feedback with us.
Good to hear that we were helpful!
Kind regards,
Nicelocal
We chose the Premium plan because it lets us add a wide variety of content. Our team filled our Nicelocal page with lots of information, including photographs and prices. We also track our competitors' stats and respond to reviews. This gives us a good idea of the quality of our service and provides us with effective tools we can use to analyze our competitors. The strategy we've adopted has allowed us to significantly improve our service and increase the loyalty of our clients
Hi, Claude. Thank you for your sharing feedback with us.
Good to hear that we were helpful!
Kind regards,
Nicelocal
I started out with the Fast Start plan, then realized I should just go ahead and get the top-tier service plan. My field is extremely competitive, so I always need to stay ahead of my rivals. Nicelocal reviews, promotion on Google Maps, the Nicelocal seal of approval, tracking my competitors' offers, and all the other options help me stay one step ahead.
Hi, Robert. Thank you for your sharing feedback with us.
Good to hear that we were helpful!
Kind regards,
Nicelocal
Nicelocal is the most convenient recommendation service out there, with lots of useful information, reliable reviews, and accurate ratings. I use it constantly, and I've been satisfied every time. The site works quickly even though it has thousands of company cards. And it sorts your results instantly, including loading photos.
Hi, Rafael. Thank you for your sharing feedback with us.
Good to hear that we were helpful!
Kind regards,
Nicelocal
After I signed up with Nicelocal and bought a Premium plan, my company started getting a lot more traffic on our page. We were already on Nicelocal, but our card didn't have a ton of information on it. During our first week of working with Nicelocal we saw how targeted the traffic from the service was and were very satisfied. We're planning to switch to the next plan up and continue working with the service.
Hi, Rob. Thank you for your sharing feedback with us.
Good to hear that we were helpful!
Kind regards,
Nicelocal
After the 14-day trial period I was pleased with the service's functionality, but decided to wait a while before working with it on a regular basis. That was a mistake. We started getting a lot of negative comments on our Nicelocal card after we hired an underqualified manager, and I didn't know about them. When I finally saw all these negative Nicelocal reviews, I decided to take advantage of what the service has to offer and bought a Premium plan. I was able to dispute a few of the reviews that were unjustified, but, unfortunately, the rest are still there. However, our rating has increased since then because we've identified the problems we had and corrected them.
Hi, Nolan. Thank you for your sharing feedback with us.
Good to hear that we were helpful!
Kind regards,
Nicelocal
Answer: Hi, Kathleen. Nicelocal is a local search engine platform that provides local search related services to Users. It is also a platform for business owners that enables them to list and promote their business by registering to the platform. We respect all our users, respect their privacy and do nothing illegal. If you have any questions, please email us at content@nicelocal.com for more details. Have a good day!
Answer: You probably can't :) I write Nicelocal reviews all the time, and if I don't like something about a business, I'm not shy about it. All my Nicelocal reviews are still up, so I'm pretty sure Nicelocal doesn't take down negative reviews for money. My only suggestion is to improve your service and leave a tasteful responses to the negative Nicelocal review :)
Answer: Hi, Justin. The rating is set by customers who have used the services of your company. Nicelocal only moderate reviews. If you think that a mistake has been made somewhere, then write to us. Could you please provide more details via email address content@nicelocal.com. Have a good day!
Answer: Hi, Barbara. The rating is set by customers who have used the services of your company. Nicelocal only moderate reviews. If you think that a mistake has been made somewhere, then write to us. Could you please provide more details via email address content@nicelocal.com. Have a good day!
Nicelocal is a local search engine platform that provides local search related services to Users. It is also a platform for business owners that enables them to list, market and promote their business by registering to the platform.
Hi, Kevin. Thank you for your sharing feedback with us.
Good to hear that we were helpful!
Kind regards,
Nicelocal