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NextDayPetsReviews 110

1.4

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NextDayPets Reviews Summary

The company has garnered mixed feedback, with some customers expressing satisfaction with their puppy purchases and highlighting effective communication with representatives. However, a significant number of reviews indicate serious concerns regarding fraudulent practices, lack of transparency, and poor customer service. Many customers reported issues with breeders, misleading fees, and inadequate support when problems arose. Overall, while there are instances of positive experiences, the prevalent sentiment suggests a troubling reputation, particularly related to customer trust and the integrity of breeders associated with the platform. Prospective users are advised to exercise caution and conduct thorough research.

This summary is generated by AI, based on text from customer reviews

service
15
value
14
shipping
10
returns
7
quality
12

We monitor reviews for authenticity

Illinois
1 review
10 helpful votes
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Bull$#*!-puppy-match
November 14, 2018

Its bull$#*! literally they are ripping you off 5 dollars every 2 weeks. So you can just sit and wait 4 years for them to say no one has a beagle for you.

Date of experience: November 14, 2018
dogs n. — NextDayPets Rep
over a year old

There are 5 ways to cancel your Puppy Match profile:

1. The day you created this profile, you were sent an email. Within this email is a link to cancel when no longer needed
2. On our HELP page, under FINDING A DOG, you will see "Cancel Puppy Match Subscription"
3. You can call our 866 # and press 1 to cancel via our automated system
4. You can call our 866 # and press 2 to speak with a Customer Representative and have us do it for you
5. You can email us and ask us to cancel for you.

North Carolina
1 review
11 helpful votes
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Scam - Be Afraid
November 1, 2018

I signed up for this service and did receive emails for puppies. I tried to cancel this service and they emailed me stating that they were not charging me but that one of their vendors was charging me. There is no way to cancel. I had to cancel my credit card and resolve this through my bank.

I highly recommend that you do not use this service!

Date of experience: November 1, 2018
dogs n. — NextDayPets Rep
over a year old

Hello Suzanne,

There are 5 ways to cancel your Puppy Match profile:

1. The day you created this profile, you were sent an email. Within this email is a link to cancel when no longer needed
2. On our HELP page, under FINDING A DOG, you will see "Cancel Puppy Match Subscription"
3. You can call our 866 # and press 1 to cancel via our automated system
4. You can call our 866 # and press 2 to speak with a Customer Representative and have us do it for you
5. You can email us and ask us to cancel for you.

Illinois
1 review
6 helpful votes
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Puppy Match Scam
October 16, 2018

I signed up for their puppy match and didn't get matched even once. I didn't realize this was a biweekly charge (which is a ripoff when they don't even match you) so when I got charged again I emailed them. They told me that it was a biweekly charge and that since it was the first day, they would refund me and cancel my account. Two weeks later here I am writing this because not only have I not received this refund, I am still being charged. When I tried to log on to cancel it, appearantly my account doesn't exist. I just sent them another email about it and am waiting to hear back. Do not use this sight and do not sign up for puppy match. You wouldn't get matched and they will just keep taking your money.

Date of experience: October 16, 2018
California
1 review
11 helpful votes
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Please stay away from purchasing from this breeder. Puppies are not vet checked and the breeder is deworming with online drugs. Sold us a sick puppy and when informed him of issues was hostile. Puppy cost me over $2400. 00 in vet bills a week after pick up. Do not buy a puppy from this breeder

Date of experience: July 30, 2018
Louisiana
1 review
14 helpful votes
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Sick Puppies
June 21, 2018

This lady continues to sell bad sick puppies. I just wrote a review on her about a sick puppy that passed away. I showed all my proof from the first puppy and once the review was posted she called but was ignoring my calls and the vet that tried calling her. Her contract states take puppy to the vet within 48 hours but she ignores the calls when trying to contact her. She has 7 or more phone numbers and different names. This is a sad situation for us that want and love pets. She should not keep doing this to people. She replaced mine with another sick one. Was throwing up not even 5 minutes of getting him from her and I called her and she was so rude! Tiny Boy 1 A1 Pets lady goes by the name of Mary but keep saying its not her. She is on these nice sites selling these sick puppies. This is the 2nd site I have wrote about her on. Its heartbreaking.

Date of experience: June 21, 2018
New Jersey
1 review
14 helpful votes
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This website does ask for a $25 fee to apply for a puppy which I ended up paying for before I read some reviews. After I read some reviews, I called the next morning asking if they have received it or not. They did not really answer my question but after asking about my puppy of interest, I was able to put a full payment down on him. Five days later my corgi cardigan puppy was sent to the vet, and the following morning I picked him up from the airport. Yes, I agree the $25 does seem like a scam, but you just have to ask all the right questions, and be very on top of everything that is happening. The staff are extremely friendly over the phone and helped me out with every question I had. I just got my new addition to the family today and I could not be happier. He came with a microchip, and vaccinations. Please do not be afraid to just call and ask! That is what they are there for! Good luck! :)

Date of experience: May 16, 2018
New Mexico
1 review
12 helpful votes
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Stay away!
May 9, 2018

I should have done a little more research. I paid the money to Apply for buying a puppy, and that was the last I ever heard of next day pets. They have a very convincing website and unfortunately I was taken in by how professional the website and looked. I suppose $25 at a time with enough people trying to apply to buy a puppy adds up in the long run for the scam artists.

Date of experience: May 9, 2018
California
2 reviews
7 helpful votes
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This Place is a scam
April 24, 2018

Like everyone else, I paid the $25.00 fee and then got an email the next day asking for more money. I sent a letter to their support and of course heard nothing.

Date of experience: April 24, 2018
New York
1 review
8 helpful votes
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They don't do anything, just stealing the money. No llenen la apricacion, porque les Roban su dinero

Date of experience: April 2, 2018
Colorado
1 review
18 helpful votes
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Scam! Don't fall for it
January 30, 2018

This site made me believe I was paying an application fee for a puppy to a breeder. Yet the breeder does not participate in next days pets application fee. It's a total scam. They stole $25 from me and when I try to contact them, they are completely unprofessional. Do not work through this site! The application fee goes to absolutely nothing, other then their pretty little pockets. Will report to bbb.

Date of experience: January 30, 2018
New Hampshire
1 review
6 helpful votes
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Merry Christmas Brennie
December 22, 2017

When I saw the reviews I was nervous about getting the puppy Riley, for Christmas for my son. They were right on the mark. We received him at the Manchester, NH aiirport and he was everything we expected and more. Rioey is adorable although not sure if he is actually Yorkie and poodle but more Dsachund, but we dont care. We wanted a small puppy and thats what he is. He had his papers and shots. We also went thru Paypal fot payment. Thank you Missouri.

Date of experience: December 21, 2017
Nevada
1 review
12 helpful votes
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Scam
October 2, 2017

I was scammed over the weekend by a user of this site. I don't recommend this site. Not very secure with supposed breeders. Never got the dog and attempted to scam all the way through the process for more and more money. They want you to send money via Walmart money gram. Don't do it...

Date of experience: October 2, 2017
Maine
2 reviews
17 helpful votes
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Paid $1700 for a dog 60 days ago. Nothing. Not next day pets fault directly, but they are the vehicle that supports these scammers

Date of experience: September 29, 2017
Maryland
1 review
9 helpful votes
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SCAMERS
September 14, 2017

This site just takes your money and laughs to the bank. Any contacts come in the last few days of the ad. What a coincidence!

Date of experience: September 14, 2017
Florida
1 review
20 helpful votes
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If you purchase a dog/puppy from an internet site and have a problem contact the FBI Internet Crimes Division@ *******@gov. This is a Federal issue because it crosses State lines.

Date of experience: September 8, 2017
Florida
1 review
3 helpful votes
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In love!
August 20, 2017

I am in love with my new puppy and the process was simple and easy! Thank you next Day Pets I will be back next year for a playmate

Date of experience: August 20, 2017
California
1 review
14 helpful votes
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I had posted the NextDayPets was promoting scammers and they have since deleted the horrible breeder from their site and are trying to help me somewhat. I paid for a dog 3 months ago and have NOTHING! WATCH OUT FOR DB PUPPIES OR ANY FRENCH-BULL TERRIER OR BULLDOG BREEDERS IN FLORIDA...

Date of experience: August 19, 2017
Florida
1 review
3 helpful votes
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AMAZING!
August 18, 2017

I recently purchased a maltese from this site, arrived a little dirty but very healthy. Overall very pleased. Breeder was very nice also.

Date of experience: August 18, 2017
Germany
1 review
9 helpful votes
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SCAM ARTIST PARADISE!
August 17, 2017

Not saying all advertisers on this site are scam artists, but after notifying Next Day Pets how I was scammed out of $1100. 00 for the purchase of a Miniature Bull Terrier pup by an advertiser from Orlando... all white pup named "Chico". Sent proof and everything and the advertiser is still posting. This is the site to work if you're into stealing people's money... They truly allow it. By the way the pup is on the site now after being paid for 3 months ago... BEWARE! Good site for retirees and lazy people that don't wanna work but want an income. Just want to rip people off? Sign up on Next Day Pets if you're looking to scheme. BUYER BEWARE AND SCHEMERS YOUR HIRED! Oh and the scam artist that I'm speaking of that's ALLOWED to post on this site also post under Yorkie, T-Cup Yorkies, English Bulldog, French Bulldog and Miniature Bull Terriers for sale. Orlando is their location and is their contact # in the ads that they are ALLOWED TO USE TO STEAL YOUR MONEY!

Date of experience: August 17, 2017
Nevada
1 review
15 helpful votes
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PUPPY MILL
June 21, 2017

This website puppy mill puppies all over it. 99 percent of puppies that are sold online or at a Pet stores are from puppy mills. DO NOT BUY FROM THEM. These dogs are not what they say they are. Want proof go to the Rolling stones website and search for puppy mills. They have a article that will show you where these people get their dogs from.

Date of experience: June 21, 2017

From the business

Our massive directory of dog breeders with puppies for sale will make finding your next puppy a breeze. Check out our informative dog breed profiles to find the best puppy for you!


nextdaypets.com
Founded in 2003
Prince Frederick, MD, United States