Megan S.

I signed up for their puppy match and didn't get matched even once. I didn't realize this was a biweekly charge (which is a ripoff when they don't even match you) so when I got charged again I emailed them. They told me that it was a biweekly charge and that since it was the first day, they would refund me and cancel my account. Two weeks later here I am writing this because not only have I not received this refund, I am still being charged. When I tried to log on to cancel it, appearantly my account doesn't exist. I just sent them another email about it and am waiting to hear back. Do not use this sight and do not sign up for puppy match. You wouldn't get matched and they will just keep taking your money.