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nexogy

How would you rate nexogy?
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VE
1 review
0 helpful votes
Follow Jimberly S.
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Lexi again Thanks for helping us solve the problem. For having such a great attitude.
Always explaining what we need to do very clear.

Date of experience: June 14, 2017
Georgia
1 review
1 helpful vote
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The Best
November 1, 2016

Lexi is polite, very smart and a pleasure to work with. Quite frankly she's fantastic. And I don't give praise easily.

Date of experience: November 1, 2016
Florida
1 review
0 helpful votes
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Awsome
August 26, 2016

As usual, Marlene takes good care of me, she knows the system inside and out. She is a keepper.
Thanks.

Date of experience: August 23, 2016
Illinois
1 review
0 helpful votes
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GREATE SERVICES!
March 31, 2016

I HAVE BEEN WORKING WITH LEXI AGUIRRE AT (Nexogy) ON ALL OF OUR TECHNICAL ISSUES REGARDING OUR PHONE SERVICE AND SHE HAS BEEN ALWAYS VERY HELPFULL AND PROFESSIONALY RESSOLVES THE ISSUES INSTANTLY. WE HAVE HAD EXCELENT CUSTOMER SERVICES FROM HER. VERY PLEASE TO HAVE CHOSEN NEXOGY AS OUR PHONE SERVICE PROVIDERS. THANKS. KEEP IT UP!

Date of experience: March 28, 2016
Florida
1 review
0 helpful votes
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Speedy service
July 7, 2016

Vanessa Echevarria was very helpful, courtesy and quick in analyzing my phone issue and fixing the problem. Great job!

Date of experience: July 5, 2016
Virginia
1 review
1 helpful vote
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GREAT CUSTOMER SERVICE.
February 26, 2016

VANESSA TOOK THE TIME TO GO OUT OF HER WAY AND FIGURE OUT WHAT THE ISSUE WAS WITH MY EXTENSION. SHE MADE SURE MY PROBLEM WAS RESOLVED BEFORE HANGING UP.

Date of experience: February 23, 2016
New Jersey
1 review
0 helpful votes
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5 Star service
March 31, 2016

Vanessa Echeverria was simply great! In no time she solve my change and went strait to the point.
We are very please wih VAnessa.

Date of experience: March 28, 2016
Florida
1 review
3 helpful votes
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EXPERIENCE WITH NEXOGY
January 15, 2016

WE AT CYMA RECEIVED AN EXCELLENT SERVICE FROM MS. VANESSA
ECHEVARRIA. THANKS!

WE REQUESTED COPY OF OUR DEC. 2015 INVOICE AND WAS SENT TO US BY VANESSA IN A BLINK.

Date of experience: January 12, 2016
New Jersey
1 review
0 helpful votes
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Lexie and Vanessa were very helpful in resolving my issues with my server. Thanks again and keep up the great work!

Date of experience: October 24, 2016
Florida
1 review
0 helpful votes
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The patience and pleasant attitude displayed in assisting my needs in creating virtual voice mail for after business hours and holidays.

Date of experience: May 31, 2017
Colombia
1 review
2 helpful votes
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Excellent
February 21, 2016

Vanessa Echevarria and all Nexogy tema gives a quick and satisfactory answer o solution to most of our requirements. Thanks.

Date of experience: February 18, 2016
New Jersey
1 review
0 helpful votes
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Customer Service
August 12, 2016

Joctanis (Jay) Gonzalez is the best technical support agent at Nexogy. He is courteous, knowledgeable, a troubleshooter who always gets the job done.

Date of experience: August 12, 2016
Washington
1 review
0 helpful votes
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Finally got it right
November 19, 2016

Finally got it right. After three months I finally got a representative who seems to have fixed the problem.

Date of experience: November 17, 2016
Florida
1 review
1 helpful vote
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This is a great VoIP company. They offer a variety of services and their customer support is always helpful

Date of experience: April 25, 2014
New Jersey
1 review
0 helpful votes
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Prompt effective response
May 11, 2016

Nexogy answered my request promptly and when the issue was effectively resolved, it communicated the resolution of the problem.

Date of experience: May 8, 2016
Florida
1 review
0 helpful votes
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VFax
May 29, 2016

Very professional and friendly support from all the Nexogy Team. One of the many reasons I love the Company.

Date of experience: May 26, 2016
Florida
1 review
1 helpful vote
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If you have any issues ask for them. They know what they are doing and ALWAYS get the issue fixed. They both should get a raise and a promotion.

Date of experience: March 1, 2017
Florida
1 review
0 helpful votes
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Internal caller ID problems
April 8, 2016

Erick Nunez did a good job solving our internal caller ID problems. He was very persistent until it was fixed. Thanks Erick!

Date of experience: April 5, 2016
Florida
1 review
1 helpful vote
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So far so good
February 26, 2016

Switched equipment out and so far the only issues we have had were rectified fairly quickly. So far so good.

Date of experience: February 23, 2016
Florida
1 review
0 helpful votes
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Awesome!
April 30, 2016

Our issues are always resolved immediately and staff in all departments are always extremely motivated and helpful. It's refreshing.

Date of experience: April 27, 2016

Overview

nexogy has a rating of 3.8 stars from 219 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with nexogy most frequently mention customer service, phone system and support team. nexogy ranks 4th among Telephone sites.

service
11
value
9
shipping
2
returns
3
quality
9