He presentado varios problemas con la activación de dos nuevas cuenta fuera de USA y gracias al esfuerzo de todos los especialistas de soporte se acabasa de resolver en el día de hoy. Especialmente la señorita Lexi Aguire me brindo un servicio muy paciente y profesional hasta última hora. Gracias a todos.
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Answer: I agree with the previous poster. Their technical support is completely incompetent. You have to speak in their language and even then they don't understand what the problem is. It's a complete joke.
Answer: Can you please call our help desk to open a ticket and solve your issue? Thank you!
Answer: Hello Gail, We offer cloud-based business phone services and by your question I believe you are looking for answering services that we do not provide. Thank you!
Answer: Service is limited to the US. Sorry for the inconvenience!
Answer: Can you provide the number you called from? We have no record of any call being placed on hold for this amount of time. Thank you.
Answer: Dear Sir/Madam, Can you kindly provide the phone number you dialed to reach our sales department? We have a team of 40 account executives and there should be more than 20 available at any given time. Please visit www.nexogy.com and provide us with your contact information. This channel does not provide accuracy in getting in touch with us. Thank you.
Answer: Cindy, Can you please contact our sales department through 1866NEXOGY2 or if you can kindly provide us with your contact information, we will be happy to help. I want to make sure you are looking for www.nexogy.com services which offers cloud-based phone systems for companies and not www.solollama.com which was our consumer services division that we sold last year. Thank you.
nexogy has a rating of 3.8 stars from 219 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with nexogy most frequently mention customer service, phone system and support team. nexogy ranks 4th among Telephone sites.