I was fortunate to speak with Mr Muddasir Anasari who was very courteous and Professional.
He was very helpful and patience in assisting us in purchasing our New Age outdoor kitchen
Had a great experience with Riddhi. She was great! Through her design, recommendations, etc it made the whole process easy.
On line chat service was outstanding. Answered my questions and assisted with some direction on order
Hello David, thank you so much for leaving the 5-star review for us. We appreciate your feedback and thank you for choosing NewAge Products.
The newage slat wall was easy to cut and install. Slats are sturdy with a nice finish. Purchase multiple bins and hooks to complete installation
Hello there, thank you so much for leaving the 5-star review for your purchase. We thank you for your feedback and for choosing NewAge Products.
This company is the master of deception. Delayed shipping and poor communication. STAY CLEAR OF THIS COMPANY. I never leave reviews but you all need to know about their deception.
Hello Mitchell, thank you for reaching out to NewAge Products. We are very sorry for the delay in your shipment and your poor experience. We always strive for 100% customer experience and satisfaction and if we did not provide that to you we are very sorry. We hope we can make this up to you in the future. If you have any outstanding issues or concerns, please do not hesitate to reach out to us at 1-877-306-8930 option 1 and our team would be more than happy to assist.
Products are awesome! Shipping is worst I've ever experienced. Last order was for 2 lights in stock nov 26. Still have not even shipped.
Hello Debra. We are sorry to hear that there is a delay with your LED lights. Since many of our smaller add-on accessories are available and ready to ship, kindly contact our Customer Service team directly at: 877-306-8930 and select 'option 1' for assistance. We will be glad to review your order to see if we can assist you with a resolution.
Product that aren't the work top meet expectations.
Table tops are not actually stainless steel since they are magnetic! They are stainless looking.
Only a few flaws in the drawers and cabinets, one being the texture and black color shade. There's slight variances in color.
On to the table tops in the stainless steel(fake stainless). These are made of sawdust and wrapped in stainless steel looking metal. (only top, with bottom not protected at all). Stainless steel looks great easy to clean, but is easy to scratch the shiny finish doesn't last long at all. Corners will crack and a few of mine have cracking in them. The steel is easy to dent DO NOT put anything slightly heavy on it and slide it around the top it will scratch and dent very easy.
I've gotten pro series and bold series both look great but aren't for the professional level shop, only a diy'er
The screws to mount the table top to the drawer are not suitable for the size.
The tops will vibrate
After spending just under $10,000 you would expect a great product. I'd say if it were slightly cheaper in price my review would be a 5 star, but for the price I paid it's a 2 star.
I'm happy with customer service they did what they could to help me.
Shipping was good
Waiting on the product was poor. I ordered lots of items and the last set had a back ordered time of the end of march (ordered all my products between October and beginning of November)
Luckily I didn't have to wait that long since I raised a fit and wanted to cancel the order.
Be aware on the stainless steel table tops, and color variations and textures.
Lots of hardware is provided
I ordered
9 24" wall cabinet
4 36" wall cabinets
2 36" bold drawers
3 large lockers
3 28" pro drawers
1 72" bold stainless table top
1 48" bold stainless table top
1 84" pro stainless table top
1 rolling project cart
1 rolling drawer
1 lower cabinet
Updated review since NewAge does rectify the issues everything is great, but still a sub par table top
Hello Benjamin, Thank you for taking the time to leave us a review. We typically follow exceptional customer service guidelines, and we regret that we provided such an unfortunate experience. If you’d like to discuss this further, please reach out to us at 1-877-306-8930 option 1 and we will be happy to assist you. We look forward to hearing from you. Thank you.
Price went up after sitting in my cart for a week, called New Age and spoke with RAM, he rectified the situation and took care of my order with the old price.
Hey Scott, thank you very much for leaving the amazing 5-star review! We appreciate your feedback and are happy that Ram was able to make your experience great :) Thank you for choosing NewAge Products.
Riddhi was great! She was very helpful in getting the cabinets to fit the space. I would have experienced issues if it weren't for her help.
Hey E G., thank you very much for leaving the amazing 5-star review! We appreciate your feedback and are happy that Riddhi was able to make your experience great :) Thank you for choosing NewAge Products.
Rashmi answered all our questions. We are happy with purchase support service
Thank you Rashmi Lathi!
Hello Rahendra, thank you so much for leaving the 5-star review for Rashmi, we are so happy that your experience with us was great. Thank you for your feedback and thank you for choosing NewAge Products.
Waiting for grill. Cabinet I order in March? Grill was April then June then Aug then oct latest not 2022? This is ridiculous
Hello Joseph, we are so sorry for the delay that occured with your order. Due to the global supply chain strain that is affecting multiple businesses, it is taking longer for us to get our product from our factories. Thank you for your patience and understanding.
Had two useful meetings resulting in the desired design and a clear order of the required products and services. Courteous and competent.
Hey Robert, thank you very much for leaving the amazing 5-star review! We appreciate your feedback and are happy that Riddhi was able to make your experience great :) Thank you for choosing NewAge Products.
Easy to put together. Took me 2hrs to put my cabinets together. I will be letting my family and friends now about new age products.
Hello Abraham, Thank you for your positive feedback and for sharing the images. It looks perfect!
He did a great job and helped me through the purchasing process. He even gave me a free 24 inch cabinet.
Hello Bryan, thank you kindly for your review of your service from Aziz. We will surely pass it along! Thank you for choosing NewAge Products
Manju was really helpful for us and our decision good person and her experience was great when we had to make our final decision
Hello Michel, thank you for taking the time to share your positive feedback. We are glad to hear that you got the required assistance and we will pass on your regards to Manju.
Good Products. Love the Quality and the Support. We will buy more of the products. Thank you for these
Hello John, thanks for taking the time to share your positive feedback. We are glad to hear that you are happy with the quality of our products and the support provided. We'd look forward to your future purchases.
I ordered the items and they were delivered within a week. That was unexpected and a great surprise.
Pyiush was my salesperson and he was great!
Great value would buy again. Great value and robust units will complete and expand later. I ordered grey and black
Hello Adrian, Thank you for your review and for choosing NewAge Products!
Ram was GREAT! Great! I ordered 14 piece garage cabinet set and Ram did a Great job! He was very on the money! He did a Beyond job! GREAT!
Hey Michael, thank you very much for leaving the amazing 5-star review! We appreciate your feedback and are happy that Ram was able to make your experience great :) Thank you for choosing NewAge Products.
Outstanding customer service!
I will be ordering again very soon!
Definetly recommend Newage!
Thank you very much!
Hello Ron, thank you so much for leaving the stellar 5-star review for us. We appreciate your feedback and thank you for choosing NewAge Products.
Overview
Newage Products has a rating of 3.4 stars from 285 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Newage Products most frequently mention customer service, outdoor kitchen and garage cabinets. Newage Products ranks 2nd among Cabinets sites.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Matt, thank you very much for leaving the amazing 5-star review! We appreciate your feedback and are happy that Riddhi was able to make your experience great :) Thank you for choosing NewAge Products.