Newage Products

Saif Ali Khan best representative ever in my life, I'm new to buy cabinets only and he was so helpful with every step till the end, I'm highly recommended

The design service was very helpful in laying out what looks to be a terrific layout for the garage. The problem is the "back order" and delivery. Items were initially supposed to ship in December, then it was backordered until January and now is backordered until February. They are so polite with their explanations and apologies but put you on hold for 30 minutes while they "check with their team" to see what they can do, then tell you they cannot ship the items that are in stock until the whole order is in. This is a $10,000 order and my client wanted to order a New Age outdoor kitchen next but likely we will not be ordering that. Mehzabeen from customer service was polite and apologetic as she towed the "company line" that she would need 48 hours to confer with the order team who manages shipping from the warehouse. When I asked to speak to the person who would be making the decision regarding shipping the items in stock, she refused to give me a name. When I asked to speak to her manager, she said it was Sohail Viriani but then offered I could speak with Rohan Puppla from the resolution team. Again, another 30 minutes on hold. It's a shame. I work for a construction company and would be happy to recommend their products to our clients but that won't be happening. Notice there are a bunch of positive reviews (likely employees or paid reviews) and then a bunch of 1-star reviews. It's telling.

Damaged, Missing Parts, delays, missing refunds, hour phone waits, 10 months so far and still not made whole. This has been a nightmare. I ordered a huge setup... Over $7500 after discounts in April 2020 with an estimated delivery date of first week of May. It came and went. I called and told it now mid July and everyone is suffering so I just need to be understanding (OK, but damn!). July comes and I get 1/4 of my order. Socket tray was heavily damaged and missing sockets, damage to 2 of tge 4 cabinets. 2 weeks later I get all but 2 racks and a slatwall. Both lockers were damaged. Hinges were out of wack on lower cabinets and not adjustable. MANY calls later they sent me new hinges (backorder till November). Replacement for lower cabinet (backorder till October). Locker doors (I'm on my 4TH SET! THEY KEEP COMING DENTED TO ALL HELL! A Replacement cabinet worktop... DENTED! 3 socket sets sent... All missing sockets! I finally have 1 full set by mix matching. I was offered $100 refund over a month ago and still haven't received it. I ordered this in freaking April... It is February! ALMOST A $#*!ING YEAR!

I had the pleasure to work with Manju with ordering my outdoor kitchen. She was nothing short of amazing. I will update my review to include the product once delivered.

Decided to call in and place my order because i had questions, Geebson was so helpful and was able to assist me with finishing my order. Cant wait to get my garage cabinets from Newage.

Saif did a great job designing a home bar that exactly met our needs. In a little over 30 minutes he configured a bar setup and customized it to look exactly like our room. Great job!

My Sales Specialist (Piyush) was so very patient, professional, and paid great attention to detail. He was thorough and very accommodating! Great experience!

My husband and I had a tough time agreeing on the cabinets that we would be putting into our newly remodeled garage. We wanted the space to function as a garage/laundry room, as well as a home office. As soon as I found the Pro Series garage cabinets in platinum, the search was over! They where metal (husband preference) with a cabinet look (my preference). Working with NewAge consultants, I was able to find the exact configuration needed by buying multiple bundles, as well as a few singular cabinets. I initially received a design mock-up that was beautiful, but I was unclear about measurements and so I had to call to speak to someone directly. Manju in particular returned my call and helped me find everything we needed at the best price possible. We received the cabinets ahead of our anticipated arrival date, which was awesome. After receiving the cabinets, my husband and I were able to unbox them and set them up in one day. We realized that we wanted one additional wall cabinet to go above our washer/dryer units, and Manju helped with that as well on the same day I emailed her. Overall we couldn't be happier with our entire experience. We are already thinking about our next outdoor project and will be sure to use NewAge Products again!

Charan Poojary was excellent in assisting me. Easy to speak with and very knowledgeable. Great experience

Riddhi was very helpful with explaining all of the details of all of the garage cabinets. She was very knowledgeable about all of the NewAge products.

Gavin was so very helpful with our order as we wanted to delay shipping. He also gave us the best deal! Thank you so much!

Rashmi has been very responsive and helpful for my purchase.
I will write another review once I receive the product.

Solid metal cabinets, not MDF or laminated. This is my second set. Ms Vruddhi did a great job with two quotes, modifications and expedited shipping - for March 1 2023 (as we are unable to accept after mid-March) QUOTE #D*******, US*******.

I called in because I had a few questions. She was easy to talk to and helped me complete my order. Very excited to see the cabinets when they arrive

If you want to get an hart attack shop from this company. Their costumer service is simply the worse in North American. I bought a set of out door kitchen cabinets and grill for my husband's birthday in beginning on May and still haven't received the complete set. After a month of calling back and fort to track the shipment with the carrier company which is another awful company( Days & Ross) they finally delivered my shipment but only one part of it.they didn't even know where was the rest of the shipment…and that was after calling them over 10 times to tell them that they have to deliver the products in my balcony which I paid for the shipment to begin with and they never mentioned it in the invoice.nevertheless when I finally received my order I saw it was not complete missing two big cabinets and a big counter top. When I called Days and Ross company they said we didn't receive anything else from them and when I called Newage company they said we sent out the complete order.I did not know to whom I had to make a complaint. Now after waiting another month I'm still waiting for my rest of the order to be delivered I called today after my vacation to book for a delivery Days and Ross company told me that they can't book the delivery since they haven't heard back from Newage company…I can't believe what kind of a company is that with such a terrible costumer service. When is the time to pay for the products( over 5000$) everything runs perfectly but when is the time to receive your products either they don't answer the phone or it's not their fault.
DO NOT BUY ANYTHING FROM THIS COMPANY..

Rudhi was very helpful in helping me order my outdoor kitchen. Have to wait till September for delivery, I hope it is worth it.