I will do a separate review on delivery, cabinet quality and their sub-contractor installation.

NewAge is a Canadian company, but my first call was answered by a call center in India, which immediately turned me off. I refuse to deal with anonymous call centers, as they pretend to be the company, but they are not, It's not a good first impression, and I was not about to spend thousands of dollars and not have a solid, reliable contact. NewAge seriously needs to do away with that, as I initially decided against them in favor of contacting a local company. Unfortunately, only one offered metal cabinets, and their prices were ridiculous, so I was compelled to complete the on-line contact form with NewAge, and hope someone at the actual company would call me back.

They did. I got a prompt response from Aysha Brown, a Customer Experience Concierge in Canada. Aysha did not hard-sell or pester me, but she was good to follow up and quick to respond. She soon set up a 3-way video conference between the designer Asmaa ELsawi (also in Canada) and I, and a representative at the factory who showed cabinet details and answered product questions.
From that point, I dealt exclusively with Asmaa, who had the patience of a saint, and was always happy to make a change. She stayed with me for as long as it took, and as many times as it took to get the final plan. She telephoned me several times to follow up, and to ask if there was anything I wanted to change or add. And although my credit card was charged correctly, a glitch in the NewAge system generated an incorrect receipt, showing a charge for two-times the actual tax. This is something corporate I.T. Needs to look into and get fixed, but Asmaa was immediately on it to get me a corrected invoice. I don't know how the other designers at NewAge are, but Asmaa is excellent.

The downside to this process is, that unlike particleboard or "wood" cabinets from local garage companies, you can't get custom sized cabinets, and NewAge does need to add a couple of pieces, such as a Tall Corner Wall Cabinet to match their tall wall cabinets, and a 48" Integrated Display Shelf that actually fits into a 48" workbench space. And, it is of course up to you to measure accurately, double-check for potential clearance problems, and take the time to carefully consider the layout you want, but the upside is that the process is surprisingly smooth, and from start to design finish only took a few days. So far, it has been much faster than waiting for a local company to come out, and I was able to get metal cabinets for a much better price than locally. Aysha and Asmaa earn the company 5 stars so far. I will update after delivery and installation, and add photos.

I'd give negative 5 stars if I could as a rating.
*****WARNING***** DO NOT DO BUSINESS WITH THIS COMPANY!
Absolutely the worst company I've ever dealt with! Took 5 months (plus) to get the 14 piece set I ordered. They never communicated with me to tell me how long it was actually going to take to receive. Finally received my items and everything arrived okay. It was 2 seperate deliveries. The first delivery that arrived was dropped off in my driveway and left there. No phonecalls, text messages, emails, or anything else to tell me when it was coming. I was at work when they left it at my house. The second delivery the trucking company contacted me to set up a day. I put everything up and it looked great. Not much sturdiness to them but it will do. I decided to order two 36" cabinets in the same color (that I waited 5 months plus for). The same trucking company drops off the two 36" cabinets in a van while I was at work (again) and never contacted me to let me know it was coming. I checked my security camera system and watched the trucking company arrive. They had my two cabinets laying flat in the van as they are too tall to stand up in the van. They stacked other goods on top of the cabinets and damaged all the doors on the cabinets. I got home and opened the packages and that's when I realized there was damage to the items. I immediately called NewAge. They put the act on about I'm sorry this happened and blah blah blah blah blah...! After having to get on them they stated that the report for the damaged goods had to be sent to the supervisor for approval and that they would get in touch with me soon. About 2 or 3 days later I received an email stating that I had 2 options. First option was to keep the damaged goods and receive a $150 credit. The second option was that some technician would come and try to repair the items.
I had responded that option 3 was their best option which was to send me 2 new cabinets just as I ordered them! I informed them that it could become a legal matter. The next day they responded that they would send two new cabinets to me. About one week went by and I had heard nothing. No phone calls, no text messages, no emails, nothing. So I had to call NewAge. Nobody in that company knows what the hell is going on. Nobody would give me an answer! Finally, I got in touch with some buffoon. They said to keep the 2 damaged cabinets, donate them, or toss them in the trash. I had found a place to donate to Vets. They had accepted the donation verbally as I told them that I have to wait for the new cabinets to arrive first. Then a few more days go by. I still haven't received any information about when the new cabinets would be shipped out, a tracking number, freight company info, nothing! I had to call back AGAIN! Once again, nobody knew what they were doing! The right hand doesn't know what the left hand is doing! Again, I finally got in touch with some guy (forgot his name). He proceeds to tell me that the cabinet color I ordered is not available and there's no stock anywhere, any backlogs, or any dates in the near future to get stock. That meant another 5 months at least to wait for two new cabinets. I asked for 2 - 30" cabinets in the same color. The guy tells me that he'd set up a date to come pick up the 2 damaged cabinets and that I could repurchase 2 - 30" cabinets afterwards. Mind you that my garage was filled with all the stuff that was meant to be inside the 36" cabinets. It was a mess! I said what's the difference? Just send me 2 - 30" cabinets in the same color and give me back the difference in money. Nope! They want to keep your money! Greedy to say the least! Was not helpful in any way! Finally, I asked what colors they have in the 36" size cabinets. The guy tells me Red, and all Black. I needed the cabinets bad as my garage was a mess. I told him to send the Black. Then I brought up the 2 damaged Cabinets and he tells me they were going to take them. I went off on this guy because I had already asked the Vets organization if they wanted them. How embarrassing is that to turn around and tell them that they can't have the cabinets now because this company has a bunch of braind*ad people working there. After going back and forth for several minutes the guy said to just donate them.
Please, please, please DO NOT USE THIS COMPANY! You were told! There are many other companies out there that are way better and have way better built products! Just do some research and you'll find other great companies! Also, do not buy NewAge through businesses like BJ's Wholesale, Lowes, Home Depot, etc... because you'll be dealing with the same b. S. that I just explained above even when you buy direct.
Best of luck!
Look for my reviews on other platforms as I'd love to get the word out there! I don't want people to get $+!%$d like I did! I'm going to be all over the internet spreading the negative word!

We've been exploring a hutch/bar for our dining area for a while and came across New Age Products on Amazon.com. Further research on the product, I learnt they actually have their own website and a complimentary design service, so I immediately booked an appointment.

Saif Ali Khan (Sr. Sales and Design Consultant) scheduled time with us for a Friday afternoon and patiently worked with us to deeply understand all our needs/requirements. I had uploaded pictures of the current place where I needed the hutch/bar along with dimensions and my floorplan, so he had complete visual understanding.

We first did a video call on Teams from my phone where I did a walk-through of the area where I wanted the cabinets so he could visually see it. We then switched to my laptop, and he shared his screen and rendered multiple designs. While I had originally thought of a pre-configured set, Saif recommended few add-ons taking up the entire wall and making it really what we loved.

We were on a 1-hour consulting call during which we went over 2 different design ideas and within the next few hours he sent me the rendered designs with pricing. After some additional homework I asked him to draw another design for a 3rd design, which he happily did for me and followed up with a phone call and boom! We locked on it, and I went ahead with ordering what Saif recommended. The entire experience and process was just a few hours in all, and despite this being a video/telephonic experience, it was very immersive, interactive and Saif was able to craft exactly what we wanted for our dining area and bar.

Tips:
1. Share the photos and architect blueprint/floor plan with measurements before the appointment allowing designers to prepare for the meeting.
2. Do a video call of the place where you want the work done where you can explain what you have in mind.
3. Do your own research and shortlist SKUs/products and ideas ahead of the meeting to make the design session interactive. (Do some research on products/SKUs you like to make your design session interactive, write down the SKUs (top right of the product page).
4. Pre-configured product have the best deals so always build from a SKU that is closest to what you want and limit number of additions to keep the cost low.

For my outdoor kitchen project I have purchased the following items from New Age Products.
1.2 Outdoor Kitchen Aluminum 3-Drawer Cabinet
2.1 Outdoor Kitchen Aluminum Bar Cabinet
3.1 Outdoor Kitchen Aluminum Sink Cabinet
4.2 Outdoor Kitchen Aluminum Kamado Cabinet
5.1 Outdoor Kitchen Countertop 32"
6.1 Outdoor Kitchen Aluminum 40" Insert Grill Cabinet
7.1 Outdoor Kitchen Stainless Steel 40" Insert Grill
8.1 Outdoor Kitchen Aluminum 16" Cabinet with Dual Side Burner
I have to say customer service is what it should be. Their customer representative, sales and product support team is very nice and caring. They are there to listen to you to overcome any issue or concern you may have in regard of purchasing, design or cost of the product line New Age offers.
I placed my orders during landscaping project. I was doing my best to prioritize scheduling and arrival of my orders from New Age so there wouldn't be any conflict or delay in workflow. I didn't have any place to store my outdoor kitchen cabinet upon arrival. The garage was already full, and driveway was blocked due to construction. I called New Age Products service and told them about my project delay. They understood and listened to my concern. Even though they have already placed my order to ship, they were very nice to take an extra step and call the warehouse to hold my order. My order was held in their affiliated wear-house for and extra two week and delayed shipment so it will arrive per my project schedule date.
My orders form New Age Products came nice and secure covered with thick packaging boxes on pallets. I was very impressed and excited when I opened the packaging. The quality and looks of the products were beyond my expectation. They look sharp and amazing. Easy to follow instruction and user-friendly installation of the cabinet is dream come true for Do It yourself (DIY) project enthusiasts. You have a choice of installing the cabinets, sink, grill and side burner as is to enjoy or, you can incorporate them in your own custom design.
In order to build my dream outdoor kitchen. In my design of 2ft wide by 12ft long barbecue island and a 3 ½ feet wide by 8 feet long sink island I wanted to accommodate a regular Classic Kamado Joe II and have a Power Burner. Also for the sink island I wanted to accommodate about 4 stools for sitting area facing barbecue island. So, I made some sketches and worked with my local metal fabricating shop. Without changing the integrity of frame and engineered weight bearing safety design of Kamado Cabinet we designed extra framing to attach on the two Kamado Cabinets to fit the Power Burner and my Classic Kamado Joe II on them. We also build an extra 19 inches wide by 96 niches long frame. The frame was attached to the back of my sink island to increase its width from 23 inches to 42 inches. The end product looks very nice and works very well for my need. In order to get a full benefit of the grill I upgraded my natural gas line to 2" to accommodate the power needed for my barbecue island and fire pit in my landscaping design.
I love the grill due to its multi-functional properties and the power it delivers. It come with three burners, built in searing station and rotisserie kit. The grill lights and led knob lights are nice feature to have. When it gets dark you can turn on the built in lights for grilling and the led knob lights for easy to see to increase or decrease the heat. The 40" grill is a very nice combination with double-side burner, power burner and kamado joe II classic to have in an outdoor kitchen.
Over all I am very happy and pleased from my purchase of New Age Outdoor Kitchen Products. I will definitely recommend it to my friends and anyone who wants a slick modern look with all the functionalities and storage needed for an outdoor kitchen. Below I have attached some photos of my finished landscaping project with New Age Outdoor Kitchen Products installed. I hope you Enjoy it.