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NetworkSolutionsReviews 3,045

2.9

From the business

Launch your site with domains, website design, hosting, and online marketing with Network Solutions. We make bringing your site or eCommerce store to life easy? And fun!


networksolutions.com
Founded in 1997
Jacksonville, FL, United States
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NetworkSolutions Reviews Summary

The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.

This summary is generated by AI, based on text from customer reviews

service
197
value
70
shipping
28
returns
38
quality
107
This company does not typically respond to reviews
Ohio
1 review
0 helpful votes
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Ssl was supposed to be free for my domain but it's greyed out

Date of experience: February 1, 2024
Alabama
1 review
0 helpful votes
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I really don't know yet sorry I have never done this before I may need help

Date of experience: January 31, 2024
New Jersey
1 review
0 helpful votes
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I just created domain and paid for google workspace at the same time but when I clicked "start setup" for google workspace it wanted to charge me again?

Date of experience: January 31, 2024
Texas
1 review
0 helpful votes
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The customer service has been terrible! I have been locked out of my account countless times over the course of a month and almost every time I have remained locked out for days due to customer service not being able to resolve the problem. I have lost a lot of valuable time and I have been forced to push back the launch date of my website.

Date of experience: January 31, 2024
Greece
1 review
0 helpful votes
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Hard to navigate and when writing email always have to use the shift key instead of after period automaticlly caps. Also no spell check.

Date of experience: January 31, 2024
Virginia
2 reviews
0 helpful votes
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When you call customer service no one knows what they're doing. I wish i'd never signed up with this company.

Date of experience: January 31, 2024
GB
1 review
0 helpful votes
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Nice clean layout
January 31, 2024

Nice clean layout. Easy navigation. Very slow response.

Date of experience: January 31, 2024
California
1 review
0 helpful votes
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I'd like to know how to use the email portion with my website as the ending thanks

Date of experience: January 31, 2024
Colorado
2 reviews
0 helpful votes
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I bought a package with a domain but cannot connect to it. Not as easy as other platforms I have used

Date of experience: January 30, 2024
Illinois
1 review
0 helpful votes
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Well a little confuse because I try I don't work at first

Date of experience: January 30, 2024
Canada
1 review
0 helpful votes
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They said when i checked out that i can get the schedule for 5$ first month and then charge me two times. I was charged two time same product

Date of experience: January 30, 2024
Connecticut
1 review
0 helpful votes
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Slow performance, lack of website features and tools are hard to use.

Date of experience: January 30, 2024
GB
1 review
0 helpful votes
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Some confusion over login and domain registration.

Date of experience: January 30, 2024
New York
1 review
0 helpful votes
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Over c harged me and i still didnt get what i need they charged me for 2 domain names when i only need 1

Date of experience: January 30, 2024
Georgia
1 review
0 helpful votes
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Still working with this site, so I'm still a little new at this but I will let you know as I go a little fir ther into it.

Date of experience: January 29, 2024
District of Columbia
1 review
1 helpful vote
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I'm currently unable to access my google workspace which is causing me to lose $$ and time. The help team has not offered any help but to escalate the "request." they also said that there is a massive influx of complaints that mine is queued behind. Seems to be a problem across the board with the service. Buyer beware. Going to register a complaint w the ftc and bbb to make sure they are investigated.

Date of experience: January 29, 2024
Australia
1 review
0 helpful votes
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I made a mistake on registration and support had no intention on assisting me what so ever. Do not use this service.

Date of experience: January 28, 2024
New York
1 review
0 helpful votes
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The domain functions without problem and keeping my account online updated is easy

Date of experience: January 28, 2024
Saudi Arabia
1 review
0 helpful votes
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Very bad security features
February 4, 2024

Very bad security features. Site wont let me log in to my existing account and when I did a second purchase providing same email it created a second account and now I can't access my previous domain. VERY BAD!

Date of experience: January 28, 2024
Colorado
1 review
0 helpful votes
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Confusing, dont know the steps, too much information for a beginner

Date of experience: January 28, 2024