Launch your site with domains, website design, hosting, and online marketing with Network Solutions. We make bringing your site or eCommerce store to life easy? And fun!
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
This summary is generated by AI, based on text from customer reviews
Easy to buy domains, checkout process seems to be intentionally confusing, havent delved much further than that
I been trying to publish my website for days. I called web.com and still didn't get the help I needed.
The site builder is a little bit clunky and offers very limited functionality as far as where we are allowed to place certain blocks on the page.
I not even using web.com anymore and I am still getting charged. I have had more ease in creating my website on Wix than I have here.
Often has trouble publishing after many many attempts.
The site is really difficult to navigate and not very intuitive.
Excellent way in acquiring a domain. It was first and efficient
No comfirmation of payment from you yet the payment has been processed on my card. My paid domain is still showing as available to purchase to the public.
Not sure how to connect the domain name with the hosting server
Setting up account after purchasing domain, is an issue.
I had issues since the very begging. My email was never ready, I'm still waiting not their "technical" issues. They take for ever to care of anything. And after paying they still want me to pay for more. IT'S A TOTAL SCAM.
Go to any other provider.
Has good potential, but Wix has better digital design options
I been trying to connect my domain with shopify and it is not working. There is not a live person to guide me, maybe is something that I'm doing wrong.
Up to now it has been straightforward, which is critical for an average IT user at best.
I wish I could speak with someone the old fashion way on the telephone
I just wanted to cancel the domain name and not continue it
Was not able to put it to use, and no time in the future
Connection issue with Google workspace is not working at all. It took me more than 20 days and it is still not resolved yet. It is a horrible experience. On the other hand, Website builder program is good.
I am Very sorry seeing that the big company like this does not refund anything when the customer Cancel the order within one 1 hour of purchase.
I received a good price from them for my website, and now I know why. I had an issue getting my site registered with Google's search engine. I called web.com's tech support for help and was told if I wanted to register my website with any search engines I would have to but another service from them at a monthly cost MUCH higher then the website. So basically they sold me a car with no engine. If I were you, I'd find a reputable company to do business with. Unfortunately I paid 2 years in advance for a website I can't do anything with. It's sad that the law let's companies get away with ripping people off.
There is some confustion arouond Google Workspace. In particuar, getting my email accounts setup. I received nothing from Domain.com in this regard.
Answer: We are located in Australia and trying to make contact is virtually impossible. They don't respond to emails, Calling them is an expensive international phone call, The time zone is completely different so I had to call at some ungodly hour of the morning, they are not friendly and find dealing with customers a big pain. They offer no real value and have no idea of what customer service is.
Answer: I had to ring my credit card company and get them to stop the payment
Answer: Hey there Mira - if you call into our customer support lines at 1-866-655-7679 we'd be happy to help!^MB
Answer: Hi Kim! We do have an affiliate program, more info here: https :// www.web. Com/partnerships/affiliates^MB