From the business
Launch your site with domains, website design, hosting, and online marketing with Network Solutions. We make bringing your site or eCommerce store to life easy? And fun!
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
This summary is generated by AI, based on text from customer reviews
The site "assumed" my password was not my password! It was a nightmare to correct.
Horrible service! They deleted my website and email even after I told them I was moving domains first. They did this out of pure spite because I was leaving and it is unethical business practices. web.com is making the transfer of my domains take longer as well. If I do not get these web domains transferred to my new account at bluehost by tomorrow, I am calling my attorney.
Extremely hard to get support over chat. My recent chat just ended why do I give a short explanation
The agent was very very patient and help me through all my concerns and even suggestion better way and features to improve my website
Best support ever
This has been the worst experience and I am canceling my service. I only get a response from your staff once I have decided not to renew my service with your company. Everyone who needs a website can not afford the enormous fees that you want to charge to build the site and opt for the more affordable one, but that does not mean that we should not be entitled to great customer service!
I can not to contact Billing dept. I do not have any support contact in 4 years, i have only bills to pay and no any use for all the accounts: ddro. Org and ddro.online and ddro.net in my name of Justin Balta.
Pricing is not clearly stated on auto renew page. How much will I be paying if my domains auto renew?
Very confusing setting up email against our domain. Purchased Google Workspace Business Starter plan only allowed one e-mail account? That is not any sort of business I know of. Should be much clearer in plan descriptions. Reflects poorly on you and Google
Was sold an 'easy edit' drop and drag web hosting service but ended up with an unmanageable existing site I paid to have you move to your server that I cannot edit.
First, i wasnt informed upon purchase that $10 would cost 59 upon renewal. Its called a scam and your gonna get class action lawsuit for this at some point. Second is that i cant even renew domain at this point as you have technical difficulties and cart isnt functioning and you cant make a payment
I cannot find the settings to connect to my wix anywhere
I am okay till now. However i need someone to help me build my website asap
Chat won't work and can't get anyone to respond back. This is a horrible experience
Most ridiculous runaround setup of a simple domain I have ever experienced. 😵💫 Never had to take these many steps to copy and paste and sign in here and there. Insanity.
I can't figure out how to verify my domain name on the site that I want to build.
I am learning how to use my site. There are questions and I will call after I have all my questions to be answered.
So far the experience is not to bad, had to fix a small error by me but so far so good.
There been a LOT of 'holds', every hosting site I got to still shows the domain as available, I can't create my website.
Struggling figuring out, comes as no surprise being that it's my first website.
Replace phone contact service so your customers can actually speak with some one to explain the situation/s they are experiencing.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members