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NetworkSolutionsReviews 3,045

2.9

From the business

Launch your site with domains, website design, hosting, and online marketing with Network Solutions. We make bringing your site or eCommerce store to life easy? And fun!


networksolutions.com
Founded in 1997
Jacksonville, FL, United States
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NetworkSolutions Reviews Summary

The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.

This summary is generated by AI, based on text from customer reviews

service
197
value
70
shipping
28
returns
38
quality
107
This company does not typically respond to reviews
Washington
1 review
0 helpful votes
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UI isn't intuitive, it's challenging to connect other services to my domain. It's also annoying that I have to leave feedback in order to give the your service a rating.

Date of experience: January 20, 2024
North Carolina
1 review
0 helpful votes
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Your shopping cart is very misleading and i ended up purchasing the wrong domain. Your customer service was horrible and would do nothing to help me

Date of experience: January 20, 2024
GB
1 review
0 helpful votes
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I'm trying to verify my domain and it isn't working and I can't find any help on the matter

Date of experience: January 20, 2024
Tennessee
1 review
1 helpful vote
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Can't access my Google workspace account. Online chat rep told me I will never be able to get my Google workstation account back. Now I've lost all of my records in my email. Terrible way to communicate effectively. I was asked for my password over chat. I couldn't tell if I was speaking with a representative of domain.com or not. It was a disaster. And now I'm looking to find a new host because of the customer service experience.

Date of experience: January 19, 2024
South Carolina
1 review
0 helpful votes
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Not as easy to follow for a beginner as it should be

Date of experience: January 19, 2024
Tennessee
1 review
0 helpful votes
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I bought google through you, why is setup such a pain?

Date of experience: January 19, 2024
Minnesota
1 review
0 helpful votes
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Well the website build was a good deal - but there is still an error sometimes. There is no bot protection on the contact form, so that would be a better standard feature.

Date of experience: January 19, 2024
Arizona
1 review
0 helpful votes
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My domain wasn't processed correctly
January 19, 2024

My domain wasn't processed correctly. So, I had to jump through hoops to get it done. And I'm still not 100% that is good in my account.

Date of experience: January 19, 2024
Ohio
2 reviews
0 helpful votes
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Trying to update profile but website is not saving changes.

Date of experience: January 19, 2024
Norway
1 review
0 helpful votes
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Good customer service, and easy to get help when you have problems

Date of experience: January 19, 2024
Guam
1 review
0 helpful votes
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Convenient service is what I have experienced. More especially with a beginner like me, to many errors, but it's no big deal with DOMAIN.COM

Date of experience: January 18, 2024
Canada
1 review
0 helpful votes
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It's a little difficult to make new email addresses

Date of experience: January 18, 2024
Ohio
1 review
0 helpful votes
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Everything works, i just can't quite figure out how to use this domain and attach it to my website thats built on leadpages

Date of experience: January 18, 2024
Arizona
2 reviews
0 helpful votes
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I can't add WWW to my domain name
January 25, 2024

I can't add WWW to my domain name.

I need www for my blogger website.

Date of experience: January 18, 2024
Michigan
1 review
0 helpful votes
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Nice and helpful staff
January 18, 2024

The phone call was very helpful to me! Offered all the help that I needed. Keep up the good work!

Date of experience: January 18, 2024
California
1 review
0 helpful votes
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The notice to get to your email to verify your account needs to be clearer.

Date of experience: January 18, 2024
New Mexico
1 review
0 helpful votes
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Been trying to update payment info for days. Cannot authorize new card cannot see to assign any other form of payment.

Date of experience: January 17, 2024
Canada
1 review
0 helpful votes
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My first day with your company
January 24, 2024

My first day with your company. This is the worst live chat I have experienced in 15 years.

Date of experience: January 17, 2024
Pennsylvania
1 review
0 helpful votes
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Confusing over the options and how to set up an email address

Date of experience: January 17, 2024
Canada
1 review
0 helpful votes
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Switched from google domains to this site and i paid for ssl that does not work. Went on tech support twice and still nobody can figure it out

Date of experience: January 16, 2024