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NetworkSolutionsReviews 3,045

2.9

From the business

Launch your site with domains, website design, hosting, and online marketing with Network Solutions. We make bringing your site or eCommerce store to life easy? And fun!


networksolutions.com
Founded in 1997
Jacksonville, FL, United States
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NetworkSolutions Reviews Summary

The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.

This summary is generated by AI, based on text from customer reviews

service
197
value
70
shipping
28
returns
38
quality
107
This company does not typically respond to reviews
California
1 review
0 helpful votes
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Having to log in again every half hour drives me insane. And it's even worse now with requiring a code every time. And I'm constantly having problems with the website builder. It also lacks a lot of functionality.

Date of experience: May 13, 2024
Canada
1 review
0 helpful votes
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Great security to verify I'm the owner of the account!

Date of experience: May 13, 2024
California
1 review
0 helpful votes
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Horrible service
May 23, 2024

My e-mail has not worked since it was transfered from dotster I've attempted to get it fixed through chat whit webc.om several times and it still does not work. I'm considering changing hosts.

Date of experience: May 13, 2024
New York
1 review
0 helpful votes
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I recently signed up for a package, built my site and am now told that it's no longer "really" support do to a migration to a newer platform. Didn't feel good nor encouraging to hear this as a new client. Oh well.

Date of experience: May 13, 2024
Florida
1 review
1 helpful vote
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Your interface sucks...
May 23, 2024

Your interface sucks...give me mydomain.com back. Sucks sucks sucks

Date of experience: May 13, 2024
California
1 review
0 helpful votes
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The insurance for my domain information privacy seems like a form of blackmail. Why aren't you automatically protecting it, instead of charging for protection?

Date of experience: May 13, 2024
Washington
1 review
0 helpful votes
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I'm not happy with how the redesigned website and services offering has changed. We will be moving our domains to a new registrar.

Date of experience: May 13, 2024
Canada
1 review
1 helpful vote
Follow Fuad C.
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You really need to take a look at how payment methods are handled. I am not sure why all my domains have different expired methods, I never had issues like this in the past.

Date of experience: May 13, 2024
California
1 review
1 helpful vote
Follow valerie V.
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mydomain.com used to give amazing support. Web.com just pushes a paid service for helping. Beyond upset and will likely move our 87 domains to another platform.

Date of experience: May 13, 2024
New York
1 review
0 helpful votes
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Selling the secure domain thing with an intermediate page after login is really irritating the first time. By the fourth or fifth time...

Date of experience: May 13, 2024
Canada
1 review
0 helpful votes
Follow Seamus L.
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Updated account page is much worse and removes features that were there when I created my account.

Date of experience: May 13, 2024
California
1 review
0 helpful votes
Follow Charlie Z.
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Please change the popup window for privacy add-on by adding a "do not show again" option. It bothers me all the time when I log in.

Date of experience: May 13, 2024
Texas
1 review
0 helpful votes
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GREAT,GREAT, GREAT,GREAT,GREAT,GREAT,GREAT,GREAT,GREATGREAT

Date of experience: May 13, 2024
California
1 review
1 helpful vote
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Response time is ridiculous!
May 23, 2024

Response time is ridiculous! I'm trying to redirect my domain and it really should be this
Hard

Date of experience: May 13, 2024
California
1 review
0 helpful votes
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Been here 20+ years
May 23, 2024

Been here 20+ years. Haven't had any issues. Would recommend to anyone.

Date of experience: May 13, 2024
New Jersey
1 review
0 helpful votes
Follow Dan M.
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The transition from Dotster has been a mess. Billing issues, stupid website layout, support people that don't seem to know what's going on. I'm probably leaving to another registrar.

Date of experience: May 13, 2024
Illinois
1 review
1 helpful vote
Follow Christine L.
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My websites keep becoming unavailable causing me to log in and re-publish

Date of experience: May 13, 2024
Canada
1 review
0 helpful votes
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SSL renewal has taken almost a full month with no resolution in site. Each time support is contacted, they say all the right things, but nothing has been actually done.

Date of experience: May 13, 2024
Illinois
1 review
0 helpful votes
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The new website update is terrible! Your website used to be user friendly, now it's no longer useful and is almost impossible to use. You can't find anything anymore on the website, and customer service chat is NOT and no longer helpful. If these issues aren't resolved, I plan to no longer use domain.com because it's a HUGE waste of time trying to use your website. Now your website is nothing more than a sales pitch.

Date of experience: May 13, 2024
Washington
1 review
0 helpful votes
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Site is clunky and hard to manage. Support is hard to understand. Constantly have SSL renewall issues.

Date of experience: May 13, 2024