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NetworkSolutionsReviews 3,045

2.9

From the business

Launch your site with domains, website design, hosting, and online marketing with Network Solutions. We make bringing your site or eCommerce store to life easy? And fun!


networksolutions.com
Founded in 1997
Jacksonville, FL, United States
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NetworkSolutions Reviews Summary

The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.

This summary is generated by AI, based on text from customer reviews

service
197
value
70
shipping
28
returns
38
quality
107
This company does not typically respond to reviews
Maryland
1 review
0 helpful votes
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Having my domain here is easy and the hosting is scalable and lovely

Date of experience: May 14, 2024
Spain
1 review
0 helpful votes
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My website is experiencing problems for a long time regarding the loading of the website preventing users to visit my website because of a security problem. This is impacting in the image of my company. I have reported the issue several times but the technical staff answer that Domain.com is aware of the problem but that there is no solution... unaceptable!

Date of experience: May 14, 2024
Texas
1 review
0 helpful votes
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Received great service and 'easy to use' WEB.com website.

Date of experience: May 14, 2024
Arizona
1 review
0 helpful votes
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Since dotster switched to web.com, I have had, and continue to have, multiple problems with our webpages. I can no longer access Weebly for two of the websites and for one of my domains, a web.com technician redirected the web page to another domain, and the redirect is not working anymore.

Date of experience: May 14, 2024
Croatia
1 review
0 helpful votes
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Dadsdasddasdasdasdasdasdasdasdasdasdsaddadsdasddasdasdasdasdasdasdasdasdasdsaddadsdasddasdasdasdasdasdasdasdasdasdsaddadsdasddasdasdasdasdasdasdasdasdasdsad

Date of experience: May 14, 2024
Canada
1 review
0 helpful votes
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Every interaction I've had with web.com and every attempt to use your website has been negative and frustrating.

Date of experience: May 14, 2024
Canada
1 review
0 helpful votes
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This is not a users friendly site and I wish I never subscript to it.

Date of experience: May 14, 2024
Illinois
1 review
0 helpful votes
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The website builder is terrible
May 24, 2024

The website builder is terrible. Very little flexibility. Integration with e-commerce platforms other than PayPal is awful.

Date of experience: May 14, 2024
Texas
1 review
0 helpful votes
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I miss the ability to call for support questions, not everyone has basic idiot concerns.

Date of experience: May 14, 2024
Florida
1 review
0 helpful votes
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Using chrome instead of safari
May 24, 2024

Using chrome instead of safari. Maybe navigation will be easier

Date of experience: May 14, 2024
Alabama
1 review
0 helpful votes
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It works
May 24, 2024

It works. Now it is being a pain to get to where I want to go.

Date of experience: May 14, 2024
Canada
1 review
0 helpful votes
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Purchased from mydomain.com which was bought out unfortunately. web.com neither offers the same benefits (free SSL) and charges for web-forwarding which is 100% money-grab as no-one charges for this basic service. Customer service is good.

Date of experience: May 14, 2024
Ohio
1 review
0 helpful votes
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Everything I do produces errors and you have terrible customer service

Date of experience: May 14, 2024
Australia
1 review
0 helpful votes
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Easy to be used, but website loading time can be improved to be faster

Date of experience: May 14, 2024
Ghana
1 review
0 helpful votes
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Great, nice interface, great processes that enables me to perform all the task i require

Date of experience: May 14, 2024
Massachusetts
1 review
0 helpful votes
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Worst
May 24, 2024

Worst. Experience. Ever. They stole my account and shut down my entire website, email & business for over 2 weeks with no explanation, and still haven't returned access to ALL of the domains I registered with them.

Date of experience: May 14, 2024
Australia
1 review
0 helpful votes
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You need to make it easier to see and renew an existing domain name. It's like a rabbit warren at the moment.

Date of experience: May 14, 2024
GB
1 review
0 helpful votes
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I have raised my concern that I am unable to access visitors stats. Year after year, I receive the same response that the team is still working on. Very poor response.

Date of experience: May 14, 2024
California
1 review
0 helpful votes
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Ive requested to have my domains transfered out and support has not been helpful.

Date of experience: May 13, 2024
Nevada
1 review
0 helpful votes
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My websites aren't doing what i'm paying you guys to do for them. Such as making them secured.

Date of experience: May 13, 2024