business logo of NetworkSolutions

NetworkSolutionsReviews 3,045

2.9

From the business

Launch your site with domains, website design, hosting, and online marketing with Network Solutions. We make bringing your site or eCommerce store to life easy? And fun!


networksolutions.com
Founded in 1997
Jacksonville, FL, United States
How would you rate NetworkSolutions?
grey star
grey star
grey star
grey star
grey star

NetworkSolutions Reviews Summary

The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.

This summary is generated by AI, based on text from customer reviews

service
197
value
70
shipping
28
returns
38
quality
107
This company does not typically respond to reviews
Texas
1 review
0 helpful votes
Follow Carlos C.
Unfollow Carlos C.
Send Message
Share Review
Report Review

I've been a mydomain.com for well over 10 years. I have my domain ONLY for email redirection, which vanished after the merger with web.com. Unless mail redirection is put back I won't be renewing my domains

Date of experience: May 15, 2024
Minnesota
1 review
0 helpful votes
Follow Jennifer J.
Unfollow Jennifer J.
Send Message
Share Review
Report Review

The site is down way too often, and it requires too much clicking from one screen to the next to get where you want to be.

Date of experience: May 15, 2024
Connecticut
1 review
0 helpful votes
Follow Joseph S.
Unfollow Joseph S.
Send Message
Share Review
Report Review

Dotster was free for url forwarding and propagation was instant. Now I have to pay to point a domain to a url and it takes 24 hours. Takes 72 hours to launch something.

Date of experience: May 15, 2024
Italy
1 review
0 helpful votes
Follow Corrado U.
Unfollow Corrado U.
Send Message
Share Review
Report Review

Transfer from MyDomain, easy & painless. Hope for a smooth future

Date of experience: May 15, 2024
Texas
1 review
0 helpful votes
Follow Joana T.
Unfollow Joana T.
Send Message
Share Review
Report Review

Awful experience with the chat they keep you waiting for ever you guys do need a phone number to be able to communicate with a person.

Date of experience: May 15, 2024
Saudi Arabia
1 review
0 helpful votes
Follow Mohammed E.
Unfollow Mohammed E.
Send Message
Share Review
Report Review

Ssl issue not working and the support team can not support me

Date of experience: May 15, 2024
Florida
1 review
0 helpful votes
Follow Ken Z.
Unfollow Ken Z.
Send Message
Share Review
Report Review

I spend more time closing "upsell" ads than actually doing what I came here to do.

Date of experience: May 15, 2024
Virginia
1 review
0 helpful votes
Follow Roy A.
Unfollow Roy A.
Send Message
Share Review
Report Review

Jacked up the prices by 50%
May 25, 2024

Jacked up the prices by 50%. Who is going to like that?

Date of experience: May 15, 2024
New Jersey
1 review
0 helpful votes
Follow Jim J.
Unfollow Jim J.
Send Message
Share Review
Report Review

Things have been okay until now
May 25, 2024

Things have been okay until now. I am frustrated about the SSL certificate issue this has been going on for some time and was told that I will not be notified when it is fixed.

Date of experience: May 15, 2024
Vermont
1 review
0 helpful votes
Follow Stephen E.
Unfollow Stephen E.
Send Message
Share Review
Report Review

Your support has not been helpful in resolving my dns record issues.they default to the "wait 48 hours". It generally only takes 5-6 hours to see whether a fix is going to work.

Date of experience: May 15, 2024
Utah
1 review
0 helpful votes
Follow Amy T.
Unfollow Amy T.
Send Message
Share Review
Report Review

We (my wife and I) are very disappointed with the ever increasing costs and decreasing quality. We are also unhappy that our domain transfer out is not happening in less than at least the first three days. We still have not received the transfer out code.

Date of experience: May 15, 2024
Australia
1 review
0 helpful votes
Follow Tim C.
Unfollow Tim C.
Send Message
Share Review
Report Review

Catch-all instructions are incorrect in step 2
https://www.web.com/help/article/get-started-with-catch-all
I don't have an "email" link to click on, just Home / Email & Office (which doesn't help with catch all) / Domains

Date of experience: May 15, 2024
Turkiye
1 review
0 helpful votes
Follow Diane R.
Unfollow Diane R.
Send Message
Share Review
Report Review

I'm facing problem to access my domain account for more than 2 weeks and many cases opened without any solution till now.

Date of experience: May 15, 2024
Australia
1 review
0 helpful votes
Follow Maurice I.
Unfollow Maurice I.
Send Message
Share Review
Report Review

Too much unnecessary email and a price increase that was way too much to my liking for the service since the merge with Domain.com where I had my sites for the past 10+ years

Date of experience: May 15, 2024
Georgia
1 review
0 helpful votes
Follow h M.
Unfollow h M.
Send Message
Share Review
Report Review

The Standard Email: (1) When sorted by SIZE unsorts after a few seconds (not enough time to read the list. (2) it only sorts the current screen unless you scroll to the bottom of a long list (Then it times out after a few seconds).

Date of experience: May 14, 2024
Minnesota
2 reviews
0 helpful votes
Follow Patrick X.
Unfollow Patrick X.
Send Message
Share Review
Report Review

When I can actually get into my account, it is awful.

Date of experience: May 14, 2024
Canada
1 review
0 helpful votes
Follow Victor O.
Unfollow Victor O.
Send Message
Share Review
Report Review

I have unlimited...
May 24, 2024

I have unlimited... now limited plan bad politics, too many years for noting

Date of experience: May 14, 2024
Canada
1 review
0 helpful votes
Follow DOUG X.
Unfollow DOUG X.
Send Message
Share Review
Report Review

Not as quick to get to my dashboard as it used to be..

Date of experience: May 14, 2024
Canada
1 review
0 helpful votes
Follow YIng A.
Unfollow YIng A.
Send Message
Share Review
Report Review

There is no email app that is efficient and doesn't have ads. The hosting is slow. The menus are poor and cryptic. Expensive comparing to others like Hostinger and Bluepoint.

Date of experience: May 14, 2024
Mexico
1 review
0 helpful votes
Follow MACATEC M.
Unfollow MACATEC M.
Send Message
Share Review
Report Review

Your new website is terrible and the worst user friendly ever. It is a hassle to get a verification code every single time we try to log in. Also, you banned the spam control wich was so useful. I we could ive you less tha 1 star we would.

Date of experience: May 14, 2024